Hartford Assisted Living

Last inspection

May 22, 2026

Inspections

2, 13 deficiencies cited

Complaint inspections

2, 2 with deficiencies cited

Enforcement cases

1, $250 in civil penalties

• License active since 2020

Enforcement cases

• March 7, 2024: Civil Penalty $250 (complete) case closed (complete)

May 22, 2026: complaint, compliance (annual) inspection, 7 deficiencies

• Residency and Residency Agreements R9-10-807.A.1-2
  Based on documentation review, record review, and interview, the manager failed to ensure that a resident provided freedom from infectious tuberculosis before or within seven calendar days after the resident’s date of occupancy, and as specified in R9-19-113, for one of the two residents reviewed. The deficient practice posed a potential TB exposure risk to residents.
  Plan of correction accepted; correction date given by the community: May 22, 2026
• Residency and Residency Agreements R9-10-807.H.1-5
  Based on record review and interview, the manager failed to ensure that the written notice of termination of residency included the date of notice, the reason for termination, the policy for refunding fees, charges, and deposits, and contact information for the State Long-Term Care Ombudsman.
  Plan of correction accepted; correction date given by the community: May 22, 2026
• Service Plans R9-10-808.A.3.c
  Based on record review, documentation review, and interview, the manager failed to ensure that a resident had a service plan established that included the amount, type, and frequency of assisted living services and ancillary services being provided to the resident for two of the two residents reviewed. The deficient practice posed a risk if a resident’s service plan did not include the services to be provided.
  Plan of correction accepted; correction date given by the community: May 26, 2026
• Service Plans R9-10-808.A.4.a
  Based on documentation review, record review, observation, and interview, the manager failed to ensure that a resident had a service plan that was updated based on the changes in requirements in subsections (A)(3)(a) through (f) no later than 14 calendar days after a significant change in the resident’s physical, cognitive, or functional condition for one of the two residents reviewed. The deficient practice posed a risk if the resident’s service plan was not created to address the resident's most current condition.
  Plan of correction accepted; correction date given by the community: May 26, 2026
• Service Plans R9-10-808.C.1.g
  Based on record review, documentation review, and interview, the manager failed to ensure that a caregiver or an assistant caregiver documented the services provided in the resident’s medical record for two of the two residents reviewed. The deficient practice posed a risk as services could not be verified as provided against a service plan.
  Plan of correction accepted; correction date given by the community: May 22, 2026
• Directed Care Services R9-10-815.F.2.a-c
  Based on observation, department documentation review, documentation review, and interview, the manager failed to ensure there was a means of exiting a facility for a resident that provided access to a secure, outside area that allowed residents to be at least 30 feet (ft) away and monitored or alerted employees to the egress of a resident from the facility. The deficient practice posed a risk if the facility was unaware of the general or specific whereabouts of a resident.
  Plan of correction accepted; correction date given by the community: May 22, 2026
• Environmental Standards R9-10-820.A.11
  Based on observation, documentation review, and interview, the manager failed to ensure that poisonous or toxic materials stored by the assisted living facility were maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications, and were inaccessible to residents. The deficient practice posed a risk to the physical health and safety of a resident.
  Plan of correction accepted; correction date given by the community: May 22, 2026

February 5, 2024: complaint, compliance (annual) inspection, 6 deficiencies

• Personnel R9-10-806.A.8.a-b
  Based on record review and interview, the manager failed to ensure an employee provided documentation of freedom from infectious tuberculosis (TB) as specified in R9-10-113, for two of five caregivers. The deficient practice posed a potential TB exposure risk to residents.
  Plan of correction accepted; correction date given by the community: March 15, 2024
• Medical Records R9-10-811.C.17
  Based on documentation review, record review, and interview, the manager failed to ensure a resident medical record contained documentation of notification of the resident of the availability of vaccination for pneumonia, according to A.R.S. § 36-406(1)(d), to one of one resident reviewed. The deficient practice posed a potential illness risk to residents.
  Plan of correction accepted; correction date given by the community: March 15, 2024
• R9-10-816.B.3.b R9-10-816.B.3.b
  Based on record review, observation, and interview, the manager failed to ensure a medication was administered in compliance with a medication order, for one of two residents reviewed. The deficient practice posed a risk if the resident experienced a change in condition due to improper administration of medication.
  Plan of correction accepted; correction date given by the community: March 15, 2024
• R9-10-818.D.1 R9-10-818.D.1
  Based on record review and interview, the manager failed to ensure when a resident had an incident that resulted in the resident needing medical services, a caregiver immediately notified the resident's emergency contact and primary care provider, for two of two residents reviewed who had an incident that resulted in the resident needing medical services. The deficient practice posed a health and safety risk.
  Plan of correction accepted; correction date given by the community: March 15, 2024
• R9-10-818.D.2.a-f R9-10-818.D.2.a-f
  Based on record review and interview, the manager failed to ensure when a resident had an incident that resulted in the resident needing medical services, a caregiver documented the date and time of the incident; a description of the incident; the names of individuals who observed the incident; the action taken by the caregiver; the individuals notified by the caregiver; and any action taken to prevent the incident from occurring in the future, for one of two residents reviewed who had an incident that resulted in the resident needing medical services.
  Plan of correction accepted; correction date given by the community: March 15, 2024
• R9-10-819.A.11 R9-10-819.A.11
  Based on observation and interview, the manager failed to ensure toxic materials stored by the facility were stored in a locked area and inaccessible to residents. The deficient practice posed a risk to the physical health and safety of a resident.
  Plan of correction accepted; correction date given by the community: March 15, 2024

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 10 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.