Desert Palm at the Park

Last inspection

July 23, 2026

Inspections

19, 93 deficiencies cited

Complaint inspections

19, 13 with deficiencies cited

Enforcement cases

6, $8,000 in civil penalties

• License active since 2022

Enforcement cases

• July 20, 2026: Civil Penalty $1,500 (in process); Notice of Enforcement Action (complete) case finalized
• October 21, 2025: Civil Penalty $2,500 (complete) case closed (complete)
• September 24, 2025: Civil Penalty $1,000 (complete) case closed (complete)
• December 16, 2024: Revocation (in process); Civil Penalty $1,750 (complete) case finalized
• July 2, 2024: Civil Penalty $1,000 (complete) case closed (complete)

July 23, 2026: complaint inspection, 2 deficiencies

• Administration R9-10-803.C.1.m
  Based on documentation review, record review, and interview, the manager failed to ensure policies and procedures were implemented to protect the health and safety of a resident to cover methods by which the assisted living facility was aware of the general or specific whereabouts of a resident, based on the level of assisted living services provided to the resident and the assisted living services the assisted living facility was authorized to provide.
  Approved
• Administration R9-10-803.K.3
  Based on documentation review, record review, and interview, the manager failed to provide written notification to the Department of a resident’s elopement within 24 hours of the elopement being discovered. The deficient practice posed a risk, as the Department was unable to assess if there was an immediate health and safety concern for a resident residing in the assisted living facility.
  Approved

May 7, 2026: complaint inspection, 9 deficiencies

• Administration R9-10-803.K.1
  Based on documentation review and interview, the manager failed to provide written notification to the Department of a resident’s death, if the resident’s death was required to be reported according to A.R.S. § 11-593, within one working day after the resident’s death, for two of two applicable residents reviewed.
  Approved
• Personnel R9-10-806.A.1.a-b
  Based on documentation review, record review and interview, the manager failed to ensure a caregiver provided documentation of completion of a caregiver training program approved by the Department or the Board of Examiners for Nursing Care Institution Administrators and Assisted Living Facility Managers for one of six applicable personnel reviewed. The deficient practice posed a risk if the individual was not qualified to provide the required services.
  Approved
• Personnel R9-10-806.A.4.a-b
  Based on record review and interview, the manager failed to ensure that before providing assisted living services to a resident, a caregiver's or an assistant caregiver's skills and knowledge were verified and documented, for two of six applicable personnel reviewed. The deficient practice posed a risk if the employees were unable to meet residents’ needs.
  Approved
• Personnel R9-10-806.A.9
  Based on record review and interview, the manager failed to ensure that, before providing assisted living services to a resident, a caregiver or an assistant caregiver received orientation that was specific to the duties to be performed, for two of seven personnel reviewed. The deficient practice posed a risk if the employees were unable to meet residents’ needs.
  Approved
• Residency and Residency Agreements R9-10-807.A.1-2
  Based on record review, documentation review, and interview, the manager failed to ensure that a resident provided evidence of freedom from infectious tuberculosis (TB) before or within seven calendar days after the resident’s date of occupancy, and as specified in R9-10-113, for two of three applicable residents reviewed. The deficient practice posed a potential TB exposure risk to residents.
  Approved

March 19, 2026: complaint inspection, 2 deficiencies

• Service Plans R9-10-808.A.3.c
  Based on documentation review, record review, and interview, the manager failed to ensure a resident had a service plan that was established and documented that included the amount, type, and frequency of assisted living services being provided to the resident, for two of two sampled residents. The deficient practice posed a risk as a service plan guides a resident’s care.
  Approved
• Service Plans R9-10-808.C.1.g
  Based on documentation review, record review, and interview, the manager failed to ensure a caregiver or an assistant caregiver documented the services provided to a resident in the resident's medical record, for one of two sampled residents. The deficient practice posed a risk as services could not be verified as provided against a service plan.
  Approved

February 12, 2026: complaint inspection, 14 deficiencies

• Personnel R9-10-806.A.7
  Based on documentation review, record review, and interview, the manager failed to ensure documentation was maintained for at least 12 months after the last date on the documentation of the caregivers and assistant caregivers working each day, including the hours worked by each. The deficient practice posed a risk as there was incomplete documentation identifying the staff present each day to ensure the health and safety of residents.
  Approved
• Service Plans R9-10-808.A.3.c
  Based on record review and interview, the manager failed to ensure a resident had a service plan that was established and documented that included the amount, type, and frequency of assisted living services being provided to the resident, for one of four sampled residents. The deficient practice posed a risk as a service plan guides a resident’s care.
  Approved
• Service Plans R9-10-808.C.1.a
  Based on record review and interview, the manager failed to ensure a caregiver or an assistant caregiver provided a resident with the assisted living services in the resident's service plan, for one of four sampled residents. The deficient practice posed a risk as services were not provided per a resident's service plan.
  Approved
• Service Plans R9-10-808.C.1.g
  Based on record review and interview, the manager failed to ensure a caregiver or an assistant caregiver documented the services provided to a resident in the resident's medical record, for one of four sampled residents. The deficient practice posed a risk as services could not be verified as provided against a service plan.
  Approved
• Medical Records R9-10-811.C.13.c
  Based on documentation review, record review, and interview, the manager failed to ensure a resident's medical record contained documentation of a medication administered to a resident that included the name and signature of the individual administering the medication, for four of four residents reviewed. The deficient practice posed a health and safety risk to residents if the facility did not properly document medication administration for a resident.
  Approved

Other inspection reports

• February 4, 2025: complaint inspection. On March 11, 2026, an off-site review of the plan of correction was conducted. The plan of correction was accepted for all citations. Read the Statement of Deficiencies on AZ Care Check.

Inspections with no deficiencies listed

• July 1, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00134857 conducted on July 1, 2025.
• May 6, 2025: complaint, compliance (annual) inspection. No deficiencies were found during the on-site compliance inspection and investigation of complaint 00127886 conducted on May 6, 2025.
• April 1, 2025: complaint inspection. No deficiencies were found during the on-site compliance inspection and investigation of complaint 00124585 conducted on April 1, 2025.
• March 18, 2025: complaint inspection. An on-site investigation of complaints 00121168, 00121923, 00121922 and 00108896 was conducted on March 18, 2025, and no deficiencies were cited.
• December 19, 2024: complaint inspection. An on-site investigation of complaint AZ00220629 was conducted on December 19, 2024 and no deficiencies were cited :

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 59 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.