Assisted Living
Project Avista Senior Living North Mountain
350 East Eva Street, Phoenix, AZ 85020 · Map
Licensed for 149 residents
Project Avista Senior Living North Mountain is a state-licensed assisted living community in Phoenix, Arizona. It is licensed for 149 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Care and services
From the community’s website
What Project Avista Senior Living North Mountain says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Has a separate memory care unit, wing or neighborhood.
The dementia requires her to live in the memory care unit, which is password protected to keep our loved ones safe.
(page, checked Oct 12, 2026) - Offers respite or short-term stays.
We provide additional short-term respite care if an illness occurs, extra support to help regain strength and ability after an injury or operation, and tailor services to accommodate changing personal preferences and abilities.
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
A big thank-you to United Health Hospice for bringing these beautiful pumpkins to our community and helping us welcome the fall season!
(page, checked Oct 12, 2026) - Provides transportation.
Transportation services
(page, checked Oct 12, 2026) - Pets allowed.
Pet friendly
(page, checked Oct 12, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last inspection: Jul 24, 2026. See the record
License
Active, 149 residents
Assisted Living Center-Directed AL8638C.
Nearest emergency room
0.2 miles
Honor Health John C. Lincoln Medical Center, rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Project Avista Senior Living North Mountain this community | 149 | Not published | Active | 8 deficiencies, 2 enforcement cases | |
| North Central Shores | 0.7 mi | 10 | Not published | Active | 8 deficiencies, 1 enforcement case |
| Am Drey | 0.9 mi | 10 | Not published | Active | 0 deficiencies, 0 enforcement cases |
| Amber Assisted Living Home | 0.9 mi | 5 | Not published | Active | No record |
| Orchid Park Care Home | 1.0 mi | 10 | Not published | Active | 10 deficiencies, 1 enforcement case |
State inspection record8 deficiencies, 2 enforcement cases
- Last inspection
- July 24, 2026
- Inspections
- 13, 8 deficiencies cited
- Complaint inspections
- 13, 4 with deficiencies cited
- Enforcement cases
- 2, $750 in civil penalties
- No deficiencies cited at the last 2 inspections (June 2026 to July 2026)
- License active since 2011
Enforcement cases
- July 9, 2025: Civil Penalty $500 (complete) case closed (complete)
- July 29, 2024: Civil Penalty $250 (complete) case closed (complete)
May 13, 2026: complaint, compliance (annual) inspection, 1 deficiency
- Medical Records R9-10-811.C.12
Based on record review and interview, the manager failed to ensure a resident’s medical record contained a medication order from a medical practitioner for each medication that was administered to a resident, for four of ten residents sampled. The deficient practice posed a risk if the resident experienced a change in condition due to improper administration of medication.
Plan of correction accepted; correction date given by the community: June 22, 2026
April 15, 2025: complaint, compliance (annual) inspection, 4 deficiencies
- Personnel R9-10-806.A.4.a-b
Based on documentation review and interview, the manager failed to ensure that a caregiver's or assistant caregiver's skills and knowledge were verified and documented according to policies and procedures.
Plan of correction accepted; correction date given by the community: October 27, 2025 - Service Plans R9-10-808.C.1.a-g
Based on record review, observation, documentation review, and interview, the manager failed to ensure that a caregiver provided a resident with the assisted living services in the resident's service plan for one of six sampled residents.
Plan of correction accepted; correction date given by the community: April 30, 2025 - Emergency and Safety Standards R9-10-818.A.2
Based on documentation review and interview, the manager failed to ensure the disaster plan was reviewed at least every 12 months.
Plan of correction accepted; correction date given by the community: October 27, 2025 - Environmental Standards R9-10-819.A.11
Based on observation review and interview, the manager failed to ensure that poisonous or toxic materials stored by the assisted living facility were maintained in a locked area and were inaccessible to residents.
Plan of correction accepted; correction date given by the community: April 15, 2025
November 27, 2024: complaint inspection, 1 deficiency
- Service Plans R9-10-808.C.1.g
Based on record review and interview, the manager failed to ensure a caregiver or an assistant caregiver documented the services provided to a resident in the resident's medical record, for one of two residents sampled. The deficient practice posed a risk as services could not be verified as provided against a service plan.
Plan of correction accepted; correction date given by the community: December 15, 2024
May 21, 2024: complaint inspection, 2 deficiencies
- Personnel R9-10-806.A.4.a-b
Based on documentation review, record review, and interview, the manager failed to ensure a caregiver's or assistant caregiver's skills and knowledge were documented and verified before the caregiver or assistant caregiver provided services and according to policy and procedures, for one of three sampled caregivers and assistant caregivers. The deficient practice posed a risk if the employees were unable to meet a resident's needs.
Plan of correction accepted; correction date given by the community: May 31, 2024 - R9-10-816.B.3.b R9-10-816.B.3.b
Based on record review and interview, the manager failed to ensure a medication was administered to a resident in compliance with a medication order, for one of three sampled residents. The deficient practice posed a risk if the resident experienced a change in condition due to improper administration of medication.
Plan of correction accepted; correction date given by the community: May 21, 2024
Inspections with no deficiencies listed
- July 24, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00177926, 00177101, 00175439, and 00174540 conducted on July 24, 2026.
- June 18, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00174056 conducted on June 18, 2026.
- December 19, 2025: complaint inspection. This Statement of Deficiencies (SOD) supersedes the SOD sent to the facility on December 30, 2025. No deficiencies were found during the on-site investigation of complaint 00153689 conducted on December 19, 2025.
- December 1, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00151827 and 00151447 conducted on December 1, 2025.
- November 14, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00150184 and 00145956 conducted on November 14, 2025.
- October 28, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00148799, 00148727, 00147531, and 00150191 conducted on October 28, 2025.
Read the full record on AZ Care Check →
ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 149 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Assisted Living Center-Directed
- License number
- AL8638C
- License status
- Active
- Licensed capacity
- 149
- County
- Maricopa County
Source: Arizona state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsHow Medicaid pays for care in Arizona, and other programs
How Medicaid pays for care in Arizona
- Arizona Long Term Care System (ALTCS). Yes. Arizona's Medicaid long-term care program, ALTCS, is for people who need nursing facility level of care. Members do not have to live in a nursing home, and many live in an assisted living facility and get needed services there. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 0.2 mi, nursing home 0.1 mi, pharmacy 0.3 mi
- Nearest hospital with an emergency room
- Honor Health John C. Lincoln Medical Center, Phoenix. 0.2 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- North Mountain Medical and Rehabilitation Center, Phoenix. 0.1 miles away, straight line.
- Nearest home health agency office
- Firstat Home Health Services, LLC, Phoenix. 2.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 85020 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- 032550 North Phoenix Dialysis (Fmc), Phoenix, 2.0 miles away, straight line (CMS rating 3 of 5 stars)
Davita Brookwood Dialysis Center, Glendale, 4.9 miles away, straight line (CMS rating 1 of 5 stars)
032646-Fmc-Glendale Town Center, Glendale, 5.1 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 77 Medicare hospices tell CMS they serve ZIP code 85020.
Hidden Hills Hospice, office in Phoenix, 1.7 miles away, straight line
Az Hospice Care Inc, office in Phoenix, 1.7 miles away, straight line
Copper Sky Hospice LLC, office in Phoenix, 1.8 miles away, straight line - Nearest geriatric medicine practice
- Honorhealth Medical Group, LLC, Phoenix. 0.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, wildfire relatively low, tornado very low, heat wave very high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in May 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Arizona Department of Health Services, Licensing Services inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Project Avista Senior Living North Mountain provide?
Project Avista Senior Living North Mountain is licensed by the state of Arizona for assisted living in Phoenix, Arizona. Its licensed capacity is 149 residents.
Does Lilisity rate Project Avista Senior Living North Mountain?
No. We publish state licensing details for Project Avista Senior Living North Mountain but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Project Avista Senior Living North Mountain cost?
Assisted Living in Maricopa County typically starts at $3,400 to $4,900 a month. Based on 65 communities that publish prices. These are area figures, not this community's price. Project Avista Senior Living North Mountain does not publish its prices.
How do I contact Project Avista Senior Living North Mountain?
Use Project Avista Senior Living North Mountain's website, avistaseniorliving.com/north-mountain, or visit at 350 East Eva Street, Phoenix, AZ 85020.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid