Crossroads Assisted Living, 5825 North Escondido Lane

Last inspection

August 24, 2026

Inspections

6, 13 deficiencies cited

Complaint inspections

3, 2 with deficiencies cited

Enforcement cases

2, $1,000 in civil penalties

• License active since 2024

Enforcement cases

• July 22, 2026: Civil Penalty $500 (complete); Notice of Enforcement Action (complete) case closed (complete)
• January 8, 2026: Civil Penalty $500 (complete); Notice of Enforcement Action (complete) case closed (complete)

August 24, 2026: complaint inspection, 2 deficiencies

• Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.D
  Based on documentation review and interview, the assisted living home failed to maintain a copy of the document provided to an emergency responder for a period of two years after the date of the emergency. The deficient practice posed a risk if an emergency responder or receiving hospital was not provided with necessary information about a resident.
  Approved
• Personnel R9-10-806.A.6
  Based on observation, record review, and interview, the manager failed to ensure at least the manager or a caregiver was present at an assisted living home when a resident was present in the assisted living home. The deficient practice posed a risk as no qualified employee was present to meet a resident's needs.
  Approved

June 23, 2026: complaint, compliance (annual) inspection, 4 deficiencies

• Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.D
  Based on record review, documentation review, and interview, the assisted living home failed to maintain a copy of documentation provided to an emergency responder and documentation of the actions required by subsection B of this section for a period of two years after the date of the emergency.
  Plan of correction accepted; correction date given by the community: June 24, 2026
• Personnel R9-10-806.A.8.a-b
  Based on documentation review, record review and interview, the manager failed to ensure a caregiver provided evidence of freedom from infectious tuberculosis on or before the date the individual began providing services at or on behalf of the assisted living facility and as specified in R9-10-113, for one of two sampled personnel. The deficient practice posed a potential TB exposure risk to residents and false and misleading information was provided to the Department.
  Plan of correction accepted; correction date given by the community: June 24, 2026
• Food Services R9-10-818.C.4.a
  Based on observation and interview, the manager failed to ensure potentially hazardous foods requiring refrigeration were maintained at 41° F or below.
  Plan of correction accepted; correction date given by the community: June 24, 2026
• Environmental Standards R9-10-820.A.11
  Based on observation and interview, the manager failed to ensure that poisonous or toxic materials stored by the assisted living facility were in a locked area and inaccessible to residents.
  Plan of correction accepted; correction date given by the community: June 24, 2026

August 1, 2025: compliance (annual) inspection, 7 deficiencies

• Personnel R9-10-806.A.7
  Based on observation, documentation review, and interview, the manager failed to ensure accurate documentation was maintained for at least 12 months after the last date on the documentation of the caregivers and assistant caregivers working each day, including the hours worked by each.
  Plan of correction accepted; correction date given by the community: August 4, 2025
• Service Plans R9-10-808.A.3.c
  Based on record review and interview, the manager failed to ensure a resident's written service plan accurately included the amount, type, and frequency of assisted living services being provided to the resident, for two of two residents sampled. The deficient practice posed a risk if a resident's service plan did not include the services to be provided.
  Plan of correction accepted; correction date given by the community: August 4, 2025
• Directed Care Services R9-10-815.A
  Based on record review and interview, the manager failed to ensure a resident's representative was designated for a resident who was unable to direct self-care, for one of two residents receiving directed care services. The deficient practice posed a risk as no individual was designated to participate in decisions concerning the assisted living services the resident was to receive.
  Plan of correction accepted; correction date given by the community: August 4, 2025
• Directed Care Services R9-10-815.F.2.a-c
  Based on observation and interview, the manager failed to ensure there was a means of exiting the facility that provided access to an outside area which allowed a resident to be at least 30 feet away from the facility and monitored or alerted employees of the egress of a resident from the facility. The deficient practice posed a risk if the facility was unaware of the general or specific whereabouts of a resident.
  Plan of correction accepted; correction date given by the community: August 4, 2025
• Medication Services R9-10-817.B.3.c
  Based on record review and interview, the manager failed to ensure that a medication administered to a resident was documented in the resident's medical record for one of two residents sampled. The deficient practice posed a risk as medication could not be verified as administered against a medication order.
  Plan of correction accepted; correction date given by the community: August 4, 2025
• Medication Services R9-10-817.F.1
  Based on observation and interview, the manager failed to ensure that medication was stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage. The deficient practice posed a risk to residents who were unable to self-administer medications.
  Plan of correction accepted; correction date given by the community: August 4, 2025
• Medication Services R9-10-817.F.3.d
  Based on documentation review, observation, record review, and interview, the manager failed to ensure policies and procedures were implemented for inventorying controlled substances.
  Plan of correction accepted; correction date given by the community: August 4, 2025

Inspections with no deficiencies listed

• April 22, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00165570 and 00156257 conducted on April 22, 2026.
• November 19, 2024: initial monitoring inspection. No deficiencies were found during the on-site abbreviated initial follow-up inspection conducted on November 19, 2024.
• August 27, 2024: compliance (initial) inspection. No deficiencies were found during the on-site initial inspection conducted on August 27, 2024 and the off-site documentation review completed on August 30, 2024.

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 10 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.