Crossroads Assisted Living, 5833 North Escondido Lane

Last inspection

July 21, 2026

Inspections

4, 15 deficiencies cited

Complaint inspections

1, 1 with deficiencies cited

Enforcement cases

1, $500 in civil penalties

• License active since 2024

Enforcement cases

• November 25, 2025: Civil Penalty $500 (complete) case closed (complete)

July 21, 2026: complaint, compliance (annual) inspection, 7 deficiencies

• Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.C
  Based on documentation review, observation, and interview, the assisted living home failed to maintain a standardized form for each resident which included the information prescribed in subsection A of this section, for two of two sampled residents.
  Approved
• Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.D
  Based on documentation review and interview, the assisted living home failed to maintain a copy of the documentation provided to an emergency responder for two years after the date of an emergency.
  Approved
• Residency and Residency Agreements R9-10-807.D.2.a-c
  Based on record review and interview, the manager failed to ensure a residency agreement included the date of occupancy or expected date of occupancy.
  Approved
• Service Plans R9-10-808.C.1.g
  Based on record review and interview, the manager failed to ensure a caregiver documented the services provided in a resident's medical record, for one of two sampled residents.
  Approved
• Personal Care Services R9-10-814.B.1-2
  Based on record review and interview, the manager failed to obtain a determination from a resident's primary care provider or other medical practitioner for a resident who was unable to ambulate when the resident was accepted by the assisted living facility, for one of two sampled residents.
  Approved
• Medication Services R9-10-817.B.3.b
  Based on record review and interview, the manager failed to ensure a medication administered to a resident was administered in compliance with a medication order, for two of two sampled residents. The deficient practice posed a risk if the resident experienced a change in condition due to improper administration of medication.
  Approved
• Emergency and Safety Standards R9-10-819.A.7.a
  Based on documentation review and interview, the manager failed to ensure an elopement drill was conducted every six months on each shift and documented.
  Approved

August 1, 2025: compliance (annual) inspection, 8 deficiencies

• Personnel R9-10-806.A.8.a-b
  Based on record review and interview, the manager failed to ensure a caregiver who was expected to have more than eight hours per week of direct interaction with residents, provided evidence of freedom from infectious tuberculosis as specified in R0-10-113, on or before the date the individual began providing services at the assisted living facility for one of two personnel sampled. The deficient practice posed a potential TB exposure risk to residents.
  Plan of correction accepted; correction date given by the community: August 2, 2025
• Residency and Residency Agreements R9-10-807.A.1-2
  Based on record review and interview, the manager failed to ensure that a resident provided evidence of freedom from infectious tuberculosis (TB) within seven calendar days after the resident's date of occupancy and as specified in R9-10-113 for one of two residents sampled. The deficient practice posed a potential illness risk to residents.
  Plan of correction accepted; correction date given by the community: August 4, 2025
• Service Plans R9-10-808.A.3.c
  Based on record review and interview, the manager failed to ensure a resident's written service plan accurately included the amount, type, and frequency of assisted living services being provided to the resident, for two of two residents sampled. The deficient practice posed a risk if a resident's service plan did not include the services to be provided.
  Plan of correction accepted; correction date given by the community: August 4, 2025
• Directed Care Services R9-10-815.F.2.a-c
  Based on observation and interview, for a facility authorized to provide directed care services, the manager failed to ensure there was a means of exiting the facility that provided access to an outside area which allowed a resident to be at least 30 feet away from the facility and monitored or alerted employees of the egress of a resident from the facility. The deficient practice posed a risk if the facility was unaware of the general or specific whereabouts of a resident.
  Plan of correction accepted; correction date given by the community: August 4, 2025
• Medication Services R9-10-817.B.3.b
  Based on record review, observation, and interview, the manager failed to ensure a medication was administered to a resident in compliance with a medication order for one of two residents sampled. The deficient practice posed a risk if the resident experienced a change in condition due to improper administration of medication.
  Plan of correction accepted; correction date given by the community: August 4, 2025

Inspections with no deficiencies listed

• December 27, 2024: initial monitoring inspection. No deficiencies were found during the on-site abbreviated initial follow-up inspection conducted on December 27, 2024.
• October 11, 2024: compliance (initial) inspection. No deficiencies were found during the on-site initial inspection conducted on October 11, 2024 and the off-site documentation review completed on October 17, 2024.

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 10 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.