Caring Hearts Assisted Living Home

Last inspection

December 16, 2025

Inspections

2, 21 deficiencies cited

Complaint inspections

0, 0 with deficiencies cited

Enforcement cases

2, $3,500 in civil penalties

• License active since 2013

Enforcement cases

• March 18, 2026: Civil Penalty $1,000 (complete); Notice of Enforcement Action (complete) case closed (complete)
• April 12, 2024: Civil Penalty $2,500 (complete) case closed (complete)

December 16, 2025: compliance (annual) inspection, 5 deficiencies

• Health care institutions; fall prevention and fall recovery; training programs; definition A.R.S. § 36-420.01.A
  Based on record review and interview, for one of two sampled caregivers, the health care institution failed to administer a training program for all staff regarding fall prevention and fall recovery, to include initial training in fall prevention and fall recovery. The deficient practice posed a risk to the physical health and safety of a resident.
  Plan of correction accepted; correction date given by the community: December 20, 2025
• Personnel R9-10-806.A.4.a-b
  Based on document review and interview, the manager failed to ensure a caregiver's skills and knowledge were verified and documented before the caregiver provided physical health services or behavioral health services for two of two certified caregivers sampled. The deficient practice posed a risk if the employees were unable to meet a resident's needs.
  Plan of correction accepted; correction date given by the community: December 18, 2025
• Medical Records R9-10-811.C.13.a-d
  Based on record review and interview, the manager failed to ensure that a resident’s medical record contained documentation of medication administered to the resident or for which the resident received assistance in the self-administration of medication that included the date and time of administration, the name, strength, dosage, and route of administration, the name and signature of the individual administering or providing assistance in the self-administration of medication, and an unexpected reaction the resident has to the medication for one of two residents sampled.
  Plan of correction accepted; correction date given by the community: January 7, 2026
• Emergency and Safety Standards R9-10-819.A.2
  Based on the documentation review and interview, the manager failed to ensure the disaster plan was reviewed at least once every 12 months. The deficient practice posed a risk as a disaster plan reinforces and clarifies standards expected of employees.
  Plan of correction accepted; correction date given by the community: January 3, 2026
• Environmental Standards R9-10-820.A.6
  Based on observation and interview, the manager failed to ensure that hot water temperatures were maintained between 95º F and 120º F in areas of an assisted living facility used by residents.
  Plan of correction accepted; correction date given by the community: January 1, 2026

March 8, 2024: compliance (annual) inspection, 16 deficiencies

• Health care institutions; fall prevention and fall recovery; training programs; definition A.R.S. § 36-420.01.A
  Based on documentation review, record review, and interview, the health care institution failed to administer a training program for one of three sampled staff regarding fall prevention and fall recovery.
  Plan of correction accepted; correction date given by the community: May 1, 2024
• Administration R9-10-803.A.8
  Based on observation, documentation review, record review, and interview, the governing authority failed to ensure a caregiver who was able to read, understand, and communicate in English was on the assisted living facility's premises. The deficient practice posed a risk if the caregiver was unable to communicate with an English speaking resident in order to meet their needs.
  Plan of correction accepted; correction date given by the community: April 23, 2024
• Administration R9-10-803.B.3.b
  Based on observation, documentation review, and interview, the manager failed to designate, in writing, a caregiver who was present on the assisted living facility's premises and accountable for the assisted living facility when the manager was not present.
  Plan of correction accepted; correction date given by the community: April 23, 2024
• Personnel R9-10-806.A.8.a-b
  Based on record review and interview, the manager failed to ensure a caregiver and an assistant caregiver provided evidence of freedom from infectious tuberculosis, (TB) on or before the individual began providing services at or on behalf of the assisted living facility, and as specified in R9-10-113, for three of three employees sampled.
  Plan of correction accepted; correction date given by the community: April 23, 2024
• Personnel R9-10-806.A.10
  Based on observation, record review, and interview, the manager failed to ensure for one of three personnel members sampled, before providing assisted living services to a resident, a manager or caregiver provided current documentation of cardiopulmonary resuscitation (CPR) and First Aid training certification. The deficient practice posed a risk if an employee was unable to meet a resident's needs during an emergency.
  Plan of correction accepted; correction date given by the community: April 21, 2024

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 8 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.