Brookdale Oro Valley

Last inspection

January 2, 2026

Inspections

12, 16 deficiencies cited

Complaint inspections

12, 7 with deficiencies cited

Enforcement cases

3, $1,500 in civil penalties

• License active since 1998

Enforcement cases

• March 23, 2026: Civil Penalty $500 (complete); Notice of Enforcement Action (complete) case closed (complete)
• November 12, 2025: Civil Penalty $500 (complete) case closed (complete)
• March 14, 2024: Civil Penalty $500 (complete) case closed (complete)

January 2, 2026: complaint inspection, 1 deficiency

• Administration R9-10-803.J.1-6
  Based on documentation review and interview, after having a reasonable basis to believe abuse, neglect, or exploitation of a resident had occurred, the manager failed to immediately report the incident according to A.R.S. § 46-454. The deficient practice posed a potential safety risk for residents and a potential rights violation due to a delay in reporting alleged abuse, neglect, or exploitation.
  Plan of correction accepted; correction date given by the community: March 26, 2026

September 12, 2025: complaint inspection, 4 deficiencies

• Administration R9-10-803.C.1.g
  Based on documentation review and interview, the manager failed to ensure the facility’s policy and procedure covering how a caregiver will respond to a resident’s sudden, intense, or out-of-control behavior to prevent harm to the resident or another individual was implemented. The deficient practice posed a risk as the established and documented policies and procedures were not followed.
  Plan of correction accepted; correction date given by the community: January 1, 2026
• Personnel R9-10-806.A.5.a-c
  Based on documentation review, record review, and interview, the manager failed to ensure an assisted living facility had a manager, caregivers, and assistant caregivers with the qualifications, experience, skills, and knowledge necessary to meet the needs of and ensure the health and safety of a resident. The deficient practice posed a risk if the employees were unable to meet residents’ needs.
  Plan of correction accepted; correction date given by the community: December 11, 2025
• Residency and Residency Agreements R9-10-807.G.1
  Based on documentation review, record review, and interview, the manager failed to terminate residency in a manner compliant with R9-10-807(G)(1) for a resident whose behavior posed an immediate threat to the health and safety of other individuals in the assisted living facility. The deficient practice posed a health and safety risk.
  Plan of correction accepted; correction date given by the community: January 1, 2026
• Emergency and Safety Standards R9-10-819.D.1
  Based on documentation review and interview, the manager failed to ensure a caregiver or an assistant caregiver immediately notified a resident's primary care provider or emergency contact when a resident had an accident, emergency, or injury that resulted in the resident needing medical services.
  Plan of correction accepted; correction date given by the community: November 17, 2025

July 14, 2025: complaint inspection, 2 deficiencies

• Service Plans R9-10-808.C.1.a-g
  Based on record review and interview the manager failed to ensure a caregiver or assistant caregiver documented services provided in the resident's medical record.
  Plan of correction accepted; correction date given by the community: December 31, 2025
• Resident Rights R9-10-810.B.1
  Based on record review, documentation review, and interview, the manager failed to ensure a resident is treated with dignity, respect, and consideration.
  Plan of correction accepted; correction date given by the community: October 3, 2025

March 13, 2025: complaint, compliance (annual) inspection, 3 deficiencies

• Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.D
  Based on documentation review, record review, and interview, the assisted living center failed to maintain a copy of the documentation provided to an emergency responder for two of the two residents sampled for whom an emergency responder had been contacted.
  Plan of correction accepted; correction date given by the community: April 1, 2025
• Personnel R9-10-806.A.8.a-b
  Based on record review and interview, the manager failed to ensure an employee provided evidence of freedom from infectious tuberculosis on or before the date the individual began providing services at the assisted living facility, for one of two employees sampled who were expected to have more than eight hours per week of direct interaction with residents.
  Plan of correction accepted; correction date given by the community: March 15, 2025
• Residency and Residency Agreements R9-10-807.A.1-2
  Based on record review and interview, the manager failed to ensure a resident provided evidence of freedom from infectious tuberculosis (TB) within seven calendar days after the resident’s date of occupancy, and as specified in R9-10-113, for two of three residents sampled.
  Plan of correction accepted; correction date given by the community: April 10, 2025

Inspections with no deficiencies listed

• December 12, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00152988, 00152974, and 00152973, conducted on December 12, 2025.
• November 19, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00150951, conducted on November 19, 2025.
• May 23, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00131538 conducted on May 23, 2025.
• November 12, 2024: complaint inspection. An on-site investigation of complaint AZ00218581 was conducted on November 12, 2024, and no deficiencies were cited.
• August 7, 2024: complaint inspection. An on-site investigation of complaint AZ00214170 was conducted on August 7, 2024, and no deficiencies were cited.

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 42 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.