Lilisity

Assisted Living

A Golden Retreat Care Home

18330 West Marconi Avenue, Surprise, AZ 85388 · Map
Licensed for 8 residents

State license active
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A Golden Retreat Care Home is a state-licensed assisted living community in Surprise, Arizona. It is licensed for 8 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.

Assisted LivingCare offered
8 residentsLicensed capacity
State licensedAssisted living home-directed
$3,400 to $4,900/moTypical assisted living start in Maricopa County, from 65 communities that publish prices

Prices

This community does not publish its prices.

Area costs

Assisted Living in Maricopa County typically starts at $3,400 to $4,900 a month. Based on 65 communities that publish prices. These are area figures, not this community's price.

Lilisity’s independent report

What the public record shows

Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.

State inspections

8Deficiencies cited
0Complaint inspections

Last inspection: Apr 21, 2025. See the record

License

Active, 8 residents

Assisted Living Home-Directed AL10702H.

Nearest emergency room

5.3 miles

Banner Del E. Webb Medical Center, rated 3 of 5 stars by CMS.

Side by side with nearby communities

The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.

CommunityDistanceLicensed capacityPublished starting priceLicenseInspection citations
A Golden Retreat Care Home this community8Not publishedActive8 deficiencies, 1 enforcement case
Ivy Lane Assisted Living0.2 mi10Not publishedActive1 deficiency, 0 enforcement cases
Dignified Carehome0.3 mi10Not publishedActive22 deficiencies, 1 enforcement case
Cozy Home Care0.3 mi9Not publishedActive4 deficiencies, 1 enforcement case
Surprise Farms Assisted Living0.4 mi10Not publishedActive1 deficiency, 0 enforcement cases
State inspection record8 deficiencies, 1 enforcement case
Last inspection
April 21, 2025
Inspections
1, 8 deficiencies cited
Complaint inspections
0, 0 with deficiencies cited
Enforcement cases
1, $1,000 in civil penalties
  • License active since 2018

Enforcement cases

  • May 16, 2025: Civil Penalty $1,000 (complete) case closed (complete)

April 21, 2025: compliance (annual) inspection, 8 deficiencies

  • Personnel R9-10-806.A.4.a-b
    Based on observation, record review, and interview, for two of two caregivers reviewed, the manager failed to ensure a caregiver's skills and knowledge were verified and documented before the caregiver provided services. The deficient practice posed a health and safety risk to a resident if a caregiver did not have the documented skills and knowledge to provide wound care services for a resident.
    Plan of correction accepted; correction date given by the community: May 27, 2025
  • Service Plans R9-10-808.A.4.a
    Based on observation, record review, and interview, for one of two residents reviewed, the manager failed to ensure a resident's service plan was reviewed and updated after a significant change in the resident's condition. The deficient practice posed a risk to a resident if the resident's service plan was not updated when the resident developed a stage 4 pressure ulcer, and the service plan did not include the services provided.
    Plan of correction accepted; correction date given by the community: May 27, 2025
  • Service Plans R9-10-808.C.1.g
    Based on observation, record review, and interview, for one of two residents reviewed, the manager failed to ensure a caregiver documented the services provided in the resident's medical record. The deficient practice posed a risk if services were not provided per the physician's order, and/or the services provided could not be verified.
    Plan of correction accepted; correction date given by the community: May 27, 2025
  • Medical Records R9-10-811.C.13.b
    Based on record review and interview, for one of two residents reviewed, who received medication administration, the manager failed to ensure a resident's medical record included the dosage of medication administered to the resident. The deficient practice posed a risk if documentation of a medication administered to a resident did not include the dosage administered to the resident, ensuring the resident was administered the correct dosage per the resident's medication order.
    Plan of correction accepted; correction date given by the community: May 27, 2025
  • Directed Care Services R9-10-815.B.2
    Based on observation, record review, and interview, the manager failed to ensure the facility did not retain a resident who had a stage 4 pressure sore, without obtaining a signed and dated determination from a registered nurse (RN) or medical practitioner (MP), according to R9-10-814(B)(2). The deficient practice posed a risk if the facility was unable to meet a resident's needs.
    Plan of correction accepted; correction date given by the community: May 27, 2025
Show all 8
  • Medication Services R9-10-816.B.3.b
    Based on record review and interview, for one of two residents reviewed, the manager failed to ensure a medication was administered to a resident in compliance with a medication order. The deficient practice posed a health and safety risk to a resident if the facility did not administer medication in compliance with a medication order, and a resident did not receive medication as ordered.
    Plan of correction accepted; correction date given by the community: May 27, 2025
  • Physical Plant Standards R9-10-820.C.3.a-g
    Based on observation and interview, the manager failed to ensure a resident bathroom contained paper towels in a dispenser or a mechanical air hand dryer. The deficient practice posed a health risk, if staff and residents did not have access to paper towels or a mechanical air hand dryer.
    Plan of correction accepted; correction date given by the community: May 27, 2025
  • Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.C
    Based on documentation, record review, and interview, for two of two residents reviewed, the facility failed to maintain a standardized form for each resident that included the information prescribed in A.R.S. 36-420.04. The deficient practice posed a risk as required patient information was not prepared in case of an emergency.
    Plan of correction accepted; correction date given by the community: May 27, 2025

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 8 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.

License and ownershipActive license
License type
Assisted Living Home-Directed
License number
AL10702H
License status
Active
Licensed capacity
8

Source: Arizona state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.

Paying with Medicaid and other programsHow Medicaid pays for care in Arizona, and other programs

How Medicaid pays for care in Arizona

  • Arizona Long Term Care System (ALTCS). Yes. Arizona's Medicaid long-term care program, ALTCS, is for people who need nursing facility level of care. Members do not have to live in a nursing home, and many live in an assisted living facility and get needed services there. (state page)

Ask the community whether it accepts Medicaid.

Location and nearby careNearest hospital 5.3 mi, nursing home 4.7 mi, pharmacy 1.7 mi
Nearest hospital with an emergency room
Banner Del E. Webb Medical Center, Sun City West. 5.3 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
Nearest Medicare nursing home
Surprise Health and Rehabilitation Center, Surprise. 4.7 miles away, straight line.
Nearest home health agency office
Angels Care Home Health Of Beech, Sun City West. 5.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
CVS Pharmacy. 1.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 85388 as metropolitan (metropolitan core).
Dialysis within 15 miles
Davita Grand Home Dialysis, Surprise, 4.9 miles away, straight line
Davita Stonebrook Dialysis, Surprise, 4.9 miles away, straight line (CMS rating 3 of 5 stars)
032593 Granite Valley Dialysis (Fmc), Sun City West, 5.4 miles away, straight line (CMS rating 4 of 5 stars)
Hospice
72 Medicare hospices tell CMS they serve ZIP code 85388.
Savior Hospice, office in Surprise, 4.8 miles away, straight line (CMS family survey rating 3 of 5 stars)
Hospice Of The Valley - West (031515), office in Peoria, 11.7 miles away, straight line (CMS family survey rating 4 of 5 stars)
Canyon Home Care & Hospice, office in Glendale, 11.9 miles away, straight line
Nearest geriatric medicine practice
Heelex 2 LLC, Surprise. 7.6 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
Wildfire risk to homes
In Surprise, AZ, risk to homes is greater than 39% of communities in Arizona and 77% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
FEMA National Risk Index
Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively high, wildfire relatively moderate, tornado very low, heat wave very high, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

Questions to ask on a tour10 questions picked for this community from its record

Picked for this community from its record. Ask them in person and write down the answers.

  1. The state recorded a finding in April 2025. What was it, and how was it fixed?
  2. What does the base rate include, and when did rates last go up?
  3. Who is here at night? Are they awake, or asleep and on call?
  4. Who covers when the owner is sick, on vacation, or away for the day? Can we meet them?
  5. Is it one flat rate, or does it rise with care needs?
  6. Can you help someone who needs two people to move, or a mechanical lift?
  7. How many caregivers are on duty during the day and at night?
  8. What happens if care needs increase? When would someone need to move?
  9. What fees are charged at move-in?
  10. How do you tell families about falls, illness or changes?
What we checked11 public sources we searched, with dates

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
Arizona Department of Health Services, Licensing Services inspection recordsOct 15, 2026See above
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026See above
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
Common questionsAnswers to 4 questions families ask
What type of care does A Golden Retreat Care Home provide?

A Golden Retreat Care Home is licensed by the state of Arizona for assisted living in Surprise, Arizona. Its licensed capacity is 8 residents.

Does Lilisity rate A Golden Retreat Care Home?

No. We publish state licensing details for A Golden Retreat Care Home but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.

How much does A Golden Retreat Care Home cost?

Assisted Living in Maricopa County typically starts at $3,400 to $4,900 a month. Based on 65 communities that publish prices. These are area figures, not this community's price. A Golden Retreat Care Home does not publish its prices.

How do I contact A Golden Retreat Care Home?

Visit A Golden Retreat Care Home at 18330 West Marconi Avenue, Surprise, AZ 85388.

Choosing a small care homeOur care guide: what to look for, what it costs, how families pay, and more questions to ask (PDF)

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How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid