Nursing home
Willowbend Health and Rehabilitation
830 Canal Street, Marion, AR 72364 · Map
For profit - Limited Liability company · Part of Southern Administrative Services (35 facilities) · 140 certified beds
Willowbend Health and Rehabilitation is a Medicare-certified nursing home in Marion, Arkansas. CMS rates it 2 out of 5 stars overall (4/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.71 hours per resident per day, below the Arkansas average of 4.07. Its most recent inspection on Feb 6, 2025 cited 7 deficiencies.
- 2 fines totaling $30,771In CMS records: 3 total penalties, 1 Medicare payment denial.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Willowbend Health and Rehabilitation compares
This facility vs. the Arkansas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Arkansas avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.71 | 4.07 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.42 | 0.40 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.48 | 2.72 | 2.34 | below avg |
| Nursing staff turnover | 40.2% | 50.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 7.0 | 4.3 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 2 fines totaling $30,771, 3 total penalties, 1 Medicare payment denial.
What inspectors found at Willowbend Health and Rehabilitation
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Feb 6, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Feb 6, 2025 · Full report (PDF) - Potential for harm
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Feb 6, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Feb 6, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Feb 6, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Feb 6, 2025 · Full report (PDF) - Potential for harm
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Feb 6, 2025 · Full report (PDF) - Immediate jeopardy
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Mar 28, 2024 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Mar 28, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Mar 28, 2024 · Full report (PDF) - Potential for harm
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Mar 28, 2024 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Mar 28, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 830 Canal Street
Marion, AR 72364 - CMS certification #
- 045412
- Ownership
- For profit - Limited Liability company
- Certified beds
- 140
- Avg residents/day
- 109.6
- Provider type
- Medicare and Medicaid
- First certified
- 2006-04-30
- Chain
- Southern Administrative Services (35 facilities)
- Setting
- Urban
Part of Southern Administrative Services
Southern Administrative Services operates 35 nursing facilities across the United States. View all Southern Administrative Services facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Willowbend Health and Rehabilitation using Google Maps.
Other public records
- Website says Pets allowed
Full public records, with dates and sources
Care and services
From the community’s website
What Willowbend Health and Rehabilitation says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Pets allowed.
Pet-Friendly; pets with proof of vaccination are welcome to visit
(page, checked Oct 15, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Baptist Memorial Hospital-Crittenden, Inc, West Memphis. 2.9 miles away, straight line.
- Nearest Medicare nursing home
- The Springs Broadway, West Memphis. 3.8 miles away, straight line.
- Nearest home health agency office
- Elite Home Health, Marion. 1.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 9.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 72364 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Renal Care Marion At Home, Marion, 1.8 miles away, straight line (CMS rating 2 of 5 stars)
Fmcna - East Arkansas, West Memphis, 4.1 miles away, straight line (CMS rating 1 of 5 stars)
Lebonheur Childrens Hosp Dialysis, Memphis, 10.7 miles away, straight line - Hospice
- 11 Medicare hospices tell CMS they serve ZIP code 72364.
River Valley Hospice, office in Marion, 1.7 miles away, straight line
Crossroads Hospice Of Tennessee, LLC, office in Memphis, 20.0 miles away, straight line (CMS family survey rating 3 of 5 stars)
Methodist Alliance Hospice, office in Memphis, 20.3 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Southeastern Physician Services PC, Memphis. 20.3 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane very low, inland flooding relatively moderate, wildfire very low, tornado relatively moderate, heat wave relatively high, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Willowbend Health and Rehabilitation a good nursing home?
CMS gives Willowbend Health and Rehabilitation an overall rating of 2 out of 5 stars, including 4/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Willowbend Health and Rehabilitation staffed?
Willowbend Health and Rehabilitation reports 3.71 total nurse hours per resident per day, compared with the Arkansas average of 4.07.
Has Willowbend Health and Rehabilitation had inspection problems?
Its most recent CMS inspection cited 7 deficiencies.
How many beds does Willowbend Health and Rehabilitation have?
Willowbend Health and Rehabilitation is certified for 140 beds.