Nursing home
The Springs Broadway
800 West Broadway, West Memphis, AR 72301 · Map
For profit - Limited Liability company · Part of The Springs Arkansas (26 facilities) · 119 certified beds
The Springs Broadway is a Medicare-certified nursing home in West Memphis, Arkansas. CMS rates it 3 out of 5 stars overall (3/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.77 hours per resident per day, below the Arkansas average of 4.07. Its most recent inspection on Mar 27, 2025 cited 4 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Springs Broadway compares
This facility vs. the Arkansas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Arkansas avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.77 | 4.07 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.39 | 0.40 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.26 | 2.72 | 2.34 | below avg |
| Nursing staff turnover | 42.2% | 50.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 4.0 | 4.3 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at The Springs Broadway
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Mar 27, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · Mar 27, 2025 · Full report (PDF) - Potential for harm
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Mar 27, 2025 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Mar 27, 2025 · Full report (PDF) - Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Apr 23, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Feb 2, 2024 · Full report (PDF) - Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Feb 2, 2024 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Feb 2, 2024 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Feb 2, 2024 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Feb 2, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Feb 2, 2024 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Feb 2, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 800 West Broadway
West Memphis, AR 72301 - CMS certification #
- 045195
- Ownership
- For profit - Limited Liability company
- Certified beds
- 119
- Avg residents/day
- 78.8
- Provider type
- Medicare and Medicaid
- First certified
- 1992-04-01
- Chain
- The Springs Arkansas (26 facilities)
- Setting
- Urban
Part of The Springs Arkansas
The Springs Arkansas operates 26 nursing facilities across the United States. View all The Springs Arkansas facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Springs Broadway using Google Maps.
Other public records
- Website says Works with hospice, diabetes care
Full public records, with dates and sources
Care and services
From the community’s website
What The Springs Broadway says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
Location and nearby care
- Nearest hospital with an emergency room
- Baptist Memorial Hospital-Crittenden, Inc, West Memphis. 1.7 miles away, straight line.
- Nearest Medicare nursing home
- The Springs of Avalon, West Memphis. 0.6 miles away, straight line.
- Nearest home health agency office
- Elite Home Health, Marion. 2.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 7.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 72301 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmcna - East Arkansas, West Memphis, 0.3 miles away, straight line (CMS rating 1 of 5 stars)
Davita Renal Care Marion At Home, Marion, 2.6 miles away, straight line (CMS rating 2 of 5 stars)
Davita Memphis Central Dialysis, Memphis, 8.2 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 13 Medicare hospices tell CMS they serve ZIP code 72301.
River Valley Hospice, office in Marion, 2.7 miles away, straight line
Compassus-Memphis, office in Memphis, 18.6 miles away, straight line (CMS family survey rating 2 of 5 stars)
Crossroads Hospice Of Tennessee, LLC, office in Memphis, 18.9 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Southeastern Physician Services PC, Memphis. 18.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane very low, inland flooding relatively high, wildfire very low, tornado relatively moderate, heat wave relatively high, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is The Springs Broadway a good nursing home?
CMS gives The Springs Broadway an overall rating of 3 out of 5 stars, including 3/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is The Springs Broadway staffed?
The Springs Broadway reports 3.77 total nurse hours per resident per day, compared with the Arkansas average of 4.07.
Has The Springs Broadway had inspection problems?
Its most recent CMS inspection cited 4 deficiencies.
How many beds does The Springs Broadway have?
The Springs Broadway is certified for 119 beds.