Nursing home
Pine Haven Rehabilitation and Wellness Center
4525 St Stephens Road, Eight Mile, AL 36613 · Map
For profit - Individual · Part of Norbert Bennett & Donald Denz (29 facilities) · 172 certified beds
Pine Haven Rehabilitation and Wellness Center is a Medicare-certified nursing home in Eight Mile, Alabama. CMS rates it 2 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.22 hours per resident per day, below the Alabama average of 3.91. Its most recent inspection on Oct 19, 2022 cited 9 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Pine Haven Rehabilitation and Wellness Center compares
This facility vs. the Alabama and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Alabama avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.22 | 3.91 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.37 | 0.64 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.25 | 2.50 | 2.34 | below avg |
| Nursing staff turnover | 43.5% | 48.7% | 46.4% | below avg |
| Deficiencies cited, last inspection | 9.0 | 3.9 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the May 31, 2024 inspection was corrected by July 5, 2024
What inspectors found at Pine Haven Rehabilitation and Wellness Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · May 31, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Oct 19, 2022 - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Oct 19, 2022 - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Oct 19, 2022 - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Oct 19, 2022
Show all 12 deficiencies
- Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Oct 19, 2022 - Potential for harm
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Oct 19, 2022 - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Oct 19, 2022 - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Oct 19, 2022 - Potential for harm
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Oct 19, 2022 - Potential for harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Jun 8, 2021 - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Jun 8, 2021
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 4525 St Stephens Road
Eight Mile, AL 36613 - CMS certification #
- 015183
- Ownership
- For profit - Individual
- Certified beds
- 172
- Avg residents/day
- 144.7
- Provider type
- Medicare and Medicaid
- First certified
- 1978-05-01
- Chain
- Norbert Bennett & Donald Denz (29 facilities)
- Setting
- Urban
Part of Norbert Bennett & Donald Denz
Norbert Bennett & Donald Denz operates 29 nursing facilities across the United States. View all Norbert Bennett & Donald Denz facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Pine Haven Rehabilitation and Wellness Center using Google Maps.
Other public records
- Website says A memory care unit, nurse 24 hours a day, transportation
- Emergency In FEMA's high-risk flood area (Zone AE)
Full public records, with dates and sources
Care and services
From the community’s website
What Pine Haven Rehabilitation and Wellness Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Has a separate memory care unit, wing or neighborhood.
Memory care unit
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
Compassionate 24/7 nursing care in a home-like setting, supporting residents who need ongoing assistance, comfort, and community.
(page, checked Oct 12, 2026) - Provides transportation.
Residents enjoy private and semi-private rooms, in-room restrooms, a spacious activity lounge, outdoor courtyard, free Wi-Fi, a beauty salon, and wheelchair-accessible transportation — along with housekeeping and laundry services to make daily life comfortable and convenient.
(page, checked Oct 12, 2026) - Apartment types named: private room, semi-private room.
Spacious private and semi-private rooms
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Usa Health University Hospital, Mobile. 3.8 miles away, straight line. CMS overall hospital rating: 2 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Twin Oaks Rehabilitation and Healthcare Center, Mobile. 4.5 miles away, straight line.
- Nearest home health agency office
- Amedisys Home Health Care, Mobile. 4.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 4.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 36613 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc Prichard, Whistler, 1.1 miles away, straight line (CMS rating 3 of 5 stars)
Fmc Jaguar, Mobile, 4.3 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
Fmc Mobile, Mobile, 5.1 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars) - Hospice
- 12 Medicare hospices tell CMS they serve ZIP code 36613.
St Joseph Hospice Of South Alabama LLC, office in Mobile, 5.3 miles away, straight line (CMS family survey rating 4 of 5 stars)
Gentiva Mobile, office in Mobile, 5.4 miles away, straight line (CMS family survey rating 4 of 5 stars)
Vitalcaring Group, office in Mobile, 6.2 miles away, straight line - Nearest geriatric medicine practice
- Singing River Health System, Pascagoula. 36.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone AE: 1% annual chance flood area (high risk); base flood elevation set. This is inside FEMA's Special Flood Hazard Area, where flood insurance is required for federally backed mortgages. (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane very high, inland flooding relatively moderate, coastal flooding relatively low, wildfire relatively low, tornado relatively moderate, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Pine Haven Rehabilitation and Wellness Center a good nursing home?
CMS gives Pine Haven Rehabilitation and Wellness Center an overall rating of 2 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Pine Haven Rehabilitation and Wellness Center staffed?
Pine Haven Rehabilitation and Wellness Center reports 3.22 total nurse hours per resident per day, compared with the Alabama average of 3.91.
Has Pine Haven Rehabilitation and Wellness Center had inspection problems?
Its most recent CMS inspection cited 9 deficiencies.
How many beds does Pine Haven Rehabilitation and Wellness Center have?
Pine Haven Rehabilitation and Wellness Center is certified for 172 beds.