Nursing home
Twin Oaks Rehabilitation and Healthcare Center
857 Crawford Lane, Mobile, AL 36617 · Map
For profit - Corporation · Part of Ball Healthcare Services (10 facilities) · 131 certified beds
Twin Oaks Rehabilitation and Healthcare Center is a Medicare-certified nursing home in Mobile, Alabama. CMS rates it 4 out of 5 stars overall (3/5 for staffing, 4/5 for health inspections). Nurse staffing is 3.42 hours per resident per day, below the Alabama average of 3.91. Its most recent inspection on Oct 26, 2023 cited 2 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Twin Oaks Rehabilitation and Healthcare Center compares
This facility vs. the Alabama and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Alabama avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.42 | 3.91 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.49 | 0.64 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.97 | 2.50 | 2.34 | below avg |
| Nursing staff turnover | 35.2% | 48.7% | 46.4% | below avg |
| Deficiencies cited, last inspection | 2.0 | 3.9 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the October 26, 2023 inspection was corrected by November 30, 2023
What inspectors found at Twin Oaks Rehabilitation and Healthcare Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Oct 26, 2023 - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Oct 26, 2023 - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Aug 5, 2021 - Immediate jeopardy
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Nov 2, 2019 - Potential for harm
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services Deficiencies · Nov 2, 2019
Show all 6 deficiencies
- Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Nov 2, 2019
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 857 Crawford Lane
Mobile, AL 36617 - CMS certification #
- 015211
- Ownership
- For profit - Corporation
- Certified beds
- 131
- Avg residents/day
- 121.3
- Provider type
- Medicare and Medicaid
- First certified
- 1978-01-01
- Chain
- Ball Healthcare Services (10 facilities)
- Setting
- Urban
Part of Ball Healthcare Services
Ball Healthcare Services operates 10 nursing facilities across the United States. View all Ball Healthcare Services facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Twin Oaks Rehabilitation and Healthcare Center using Google Maps.
Other public records
- Staff pay 1 federal wage case with violations found, since 2015
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Dec 30, 2015 to Dec 29, 2017. Violations found: Overtime. Back wages: $963 owed to 5 employees. Employer as DOL recorded it: Twin Oaks Rehabilitation & Health Care Fac. (Twin Oaks Nursing Home, LLC). Case 1841829.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Usa Health University Hospital, Mobile. 1.2 miles away, straight line. CMS overall hospital rating: 2 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Arabella Health & Wellness of Mobile, Mobile. 1.8 miles away, straight line.
- Nearest home health agency office
- Centerwell Home Health, Mobile. 2.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 36617 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc Jaguar, Mobile, 1.5 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
Fkc Usa Midtown, Mobile, 1.9 miles away, straight line (CMS rating 3 of 5 stars)
Fmc Azalea City, Mobile, 2.0 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 13 Medicare hospices tell CMS they serve ZIP code 36617.
Amedisys Hospice Of Mobile, office in Mobile, 2.4 miles away, straight line
Gentiva Mobile, office in Mobile, 2.7 miles away, straight line (CMS family survey rating 4 of 5 stars)
St Joseph Hospice Of South Alabama LLC, office in Mobile, 3.5 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Singing River Health System, Pascagoula. 36.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively high, inland flooding relatively low, coastal flooding relatively low, tornado relatively low, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Twin Oaks Rehabilitation and Healthcare Center a good nursing home?
CMS gives Twin Oaks Rehabilitation and Healthcare Center an overall rating of 4 out of 5 stars, including 3/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Twin Oaks Rehabilitation and Healthcare Center staffed?
Twin Oaks Rehabilitation and Healthcare Center reports 3.42 total nurse hours per resident per day, compared with the Alabama average of 3.91.
Has Twin Oaks Rehabilitation and Healthcare Center had inspection problems?
Its most recent CMS inspection cited 2 deficiencies.
How many beds does Twin Oaks Rehabilitation and Healthcare Center have?
Twin Oaks Rehabilitation and Healthcare Center is certified for 131 beds.