Hilltop at Glenwood II

License status

Regular

Last survey posted

July 18, 2023

Surveys posted

2

Deficiencies cited

25

Substantiated complaints

3

Surveys

• July 18, 2023: 3 deficiencies cited report plan of correction
  The deficiencies cited pose a potential risk of harm to the residents and require a plan of correction.
  • Care of Residents: Medical Direction and Supervision. ADPH found: “The facility failed to follow a physician's order for a resident's medications.” 420-5-4-.06(1)
  • Care of Residents: Initial Assessment. ADPH found: “A resident's ability to safely self-administer medications with assistance was not documented at least monthly.” 420-5-4-.06(3)(a)(b)
  • Care of Residents. ADPH found: “The facility failed to maintain a system to account for all controlled substances in its possession at all times.” 420-5-4-.06(7)(k)(l)(m)(n)(o)
• April 19, 2022 (Licensure/Complaint): 22 deficiencies cited, 3 complaints substantiated report plan of correction
  The deficient practices resulted in the potential for harm to all residents.
  • Administration: The Assisted Living Facility Governing Authority. ADPH found: “The governing authority failed to ensure the facility operated in compliance with the SBOH rules for ALFs.” 420-5-4-.03(1)(a)(b)(c)(d)
  • Administration: Policies. ADPH found: “The facility failed to follow its own policies and procedures for management and operation of the facility.” ADPH noted this as a repeat deficiency from the survey of AUGUST 6, 2014. 420-5-4-.03(1)(e)
  • Administration: Responsibility. ADPH found: “EI#2, Administrator, failed to adequately perform her (EI#2) duties to ensure the proper and safe management of the day to day operations of the facility.” Cited as a result of a complaint investigation. ADPH noted this as a repeat deficiency from the survey of AUGUST 6, 2014. 420-5-4-.03(2)(a)
  • Administration: Department Notification. ADPH found: “The facility failed to provide written notification of change in administrator to the SBOH.” 420-5-4-.03(2)(c)
  • Personnel. ADPH found: “The facility was not staffed at all times by at least one individual who had current certification in cardiopulmonary resuscitation (CPR).” 420-5-4-.04(1)(2)
  Show all 22

  • Personnel: Employee Screening. ADPH found: “The facility failed to screen potential employees prior to hire and prior to resident contact.” ADPH noted this as a repeat deficiency from the survey of AUGUST 6, 2014. 420-5-4-.04(3)
  • Personnel: Personnel Records. ADPH found: “The facility failed to maintain complete personnel records.” 420-5-4-.04(4)
  • Personnel: Training. ADPH found: “The facility failed to ensure all staff completed required training.” ADPH noted this as a repeat deficiency from the survey of AUGUST 6, 2014. 420-5-4-.04(6)
  • Records and Reports: Residents' Rights. ADPH found: “The facility failed to provide a safe and decent environment for residents at all times.” Cited as a result of a complaint investigation. 420-5-4-.05(3)(d)
  • Care of Residents: Initial Physical Examination. ADPH found: “The facility did not ensure all required resident physical examinations were complete and on file.” 420-5-4-.06(2)(a)(b)(c)
  • Care of Residents: Personal Care and Services. ADPH found: “Residents' plans of care were not updated and did not contain specific interventions to address the residents' care needs.” ADPH noted this as a repeat deficiency from the survey of MARCH 1, 2016. 420-5-4-.06(4)(a)(b)
  • Care of Residents: Personal Care and Services. ADPH found: “The facility failed to provide activities appropriate to each resident every day.” Cited as a result of a complaint investigation. 420-5-4-.06(4)(c)(d)(e)(f)
  • Care of Residents: Medications. ADPH found: “Every resident was not offered the opportunity to demonstrate the correct utilization of the facility's unit dose system at each medication opportunity.” 420-5-4-.06(5)(f)(g)(6)(7)(a)
  • Care of Residents: Disposal of Medications. ADPH found: “The facility failed to document release of medications upon discharge of a resident.” 420-5-4-.06(8)
  • Care of Residents: Retention. ADPH found: “The facility retained a resident with a decline in health and exhibited inappropriate behaviors for an ALF.” Cited as a result of a complaint investigation. 420-5-4-.06(11)(b)
  • Food Service: Food Handling Procedures. ADPH found: “Proper food handling procedures were not practiced in the facility's kitchen.” Cited as a result of a complaint investigation. ADPH noted this as a repeat deficiency from the survey of MARCH 1, 2016. 420-5-4-.07(2)
  • Food Service: Dietary Service. ADPH found: “The facility failed to consistently provide the residents with palatable and visually appealing meals.” Cited as a result of a complaint investigation. ADPH noted this as a repeat deficiency from the survey of MARCH 1, 2016. 420-5-4-.07(3)
  • Physical Facilities: Food Service Facilities. ADPH found: “The facility failed to properly maintain the food service area (dining room and kitchen) and provide adequate supplies for the staff.” This deficient practice affected all 7 residents living in the facility. Cited as a result of a complaint investigation. ADPH noted this as a repeat deficiency from the survey of AUGUST 6, 2014. 420-5-4-.08(4)
  • Sanitation and Housekeeping: Sanitation. ADPH found: “The premises were not kept neat and clean.” 420-5-4-.10(1)
  • Sanitation and Housekeeping: Housekeeping and Physical Plant Maintenance. ADPH found: “The facility's housekeeping services failed to provide a functional, sanitary and comfortable interior environment for residents.” Cited as a result of a complaint investigation. 420-5-4-.10(2)
  • Fire and Safety: General. ADPH found: “Fire drills were not performed monthly and quarterly on each shift.” ADPH noted this as a repeat deficiency from the survey of AUGUST 6, 2014. 420-5-4-.11(1)
  • Physical Environment: General Building Requirements - Family, Group, and Congregate. ADPH found: “The facility failed to provide a functional call system for every resident.” Cited as a result of a complaint investigation. 420-5-4-.12(5)

ADPH also lists 4 earlier surveys, back to 2010.

Search ADPH’s deficiency reports for license D3908 →

ADPH posts each survey’s Statement of Deficiencies as a PDF (older ones are scans, which we read by OCR). From each report we show the deficiency tags, the rules they cite, ADPH’s own one-sentence finding and the complaint outcomes ADPH states; each cited rule is named in the rule’s own words (Alabama Administrative Code, chapter 420-5-4 for assisted living and 420-5-20 for specialty care assisted living). The report, and the facility’s plan of correction when ADPH posts it, are the official record. Some reports list a complaint as substantiated with no deficiency cited; we show both as ADPH wrote them. This community is licensed for 16 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Alabama Department of Public Health, Bureau of Health Provider Standards, data as of October 15, 2026, showing surveys from the last five years. Always visit in person and ask the community about anything listed here.