Assisted Living and Memory Care
Green Oaks Inn - Creel House
140 Pepper Lane, PO Box 2403, Florence, AL 35633 · Map
Licensed for 16 residents
Green Oaks Inn - Creel House is a state-licensed assisted living, memory care community in Florence, Alabama. It is licensed for 16 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Care and services
From the community’s website
What Green Oaks Inn - Creel House says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Apartment types named: private room, semi-private room.
Private and Semi Private Rooms
(page, checked Oct 15, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last survey posted: Aug 20, 2025. See the record
License
Active, 16 residents
Specialty Care Assisted Living Facility (Regular) P3901.
Nearest emergency room
7.3 miles
North Alabama Medical Center, rated 2 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Green Oaks Inn - Creel House this community | 16 | Not published | Active | 1 deficiency, 0 substantiated complaints | |
| Green Oaks Inn - Pepper House | 0.0 mi | 16 | Not published | Active | 4 deficiencies, 0 substantiated complaints |
| Columbia Cottage-Florence | 4.7 mi | 51 | Not published | Active | 3 deficiencies, 0 substantiated complaints |
| The Renaissance Assisted Living | 4.7 mi | 83 | $4,495/mo | Active | 2 deficiencies, 0 substantiated complaints |
| Hilltop at Glenwood I | 6.0 mi | 16 | Not published | Active | 28 deficiencies, 0 substantiated complaints |
State inspection record1 deficiency, 0 substantiated complaints
- License status
- Regular
- Last survey posted
- August 20, 2025
- Surveys posted
- 1
- Deficiencies cited
- 1
- Substantiated complaints
- 0
Surveys
- August 20, 2025 (Licensure/Complaint): 1 deficiency cited, 2 complaints unsubstantiated report plan of correction
The deficient practice resulted in the potential for harm to all residents and requires a plan of correction.- Food Service: Food Handling Procedures. ADPH found: “The facility failed to maintain proper sanitizer solution levels for sanitizing dishes.” 420-5-20-.07(2)
ADPH also lists 2 earlier surveys, back to 2010.
Search ADPH’s deficiency reports for license P3901 →
ADPH posts each survey’s Statement of Deficiencies as a PDF (older ones are scans, which we read by OCR). From each report we show the deficiency tags, the rules they cite, ADPH’s own one-sentence finding and the complaint outcomes ADPH states; each cited rule is named in the rule’s own words (Alabama Administrative Code, chapter 420-5-4 for assisted living and 420-5-20 for specialty care assisted living). The report, and the facility’s plan of correction when ADPH posts it, are the official record. Some reports list a complaint as substantiated with no deficiency cited; we show both as ADPH wrote them. This community is licensed for 16 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Alabama Department of Public Health, Bureau of Health Provider Standards, data as of October 15, 2026, showing surveys from the last five years. Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Specialty Care Assisted Living Facility (Regular)
- License number
- P3901
- License status
- Active
- Licensed capacity
- 16
- County
- Lauderdale County
- Administrator
- Crystal Green
Source: Alabama state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the Alabama licensing record, as of Sep 9, 2026.
Location and nearby careNearest hospital 7.3 mi, nursing home 5.3 mi, pharmacy 4.2 mi
- Nearest hospital with an emergency room
- North Alabama Medical Center, Florence. 7.3 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Florence Nursing and Rehabilitation CTR, LLC, Florence. 5.3 miles away, straight line.
- Nearest home health agency office
- Preferred Home Health, Florence. 5.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walmart Pharmacy. 4.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 35633 as metropolitan (metropolitan high commuting).
- Dialysis within 15 miles
- Davita Renaissance Dialysis, Florence, 5.8 miles away, straight line (CMS rating 4 of 5 stars)
Fkc Florence, Florence, 6.5 miles away, straight line (CMS rating 3 of 5 stars)
Davita Florence Dialysis, Florence, 7.3 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 11 Medicare hospices tell CMS they serve ZIP code 35633.
Preferred Hospice, office in Florence, 5.0 miles away, straight line (CMS family survey rating 5 of 5 stars)
Compassus-Florence, office in Florence, 7.2 miles away, straight line (CMS family survey rating 4 of 5 stars)
Amedisys Hospice Of Florence, office in Florence, 7.4 miles away, straight line - Nearest geriatric medicine practice
- Russellville Hospital Inc., Russellville. 27.3 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane relatively low, inland flooding relatively high, wildfire very low, tornado relatively high, heat wave relatively moderate, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in August 2025. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Alabama Department of Public Health, Bureau of Health Provider Standards inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Green Oaks Inn - Creel House provide?
Green Oaks Inn - Creel House is licensed by the state of Alabama for assisted living, memory care in Florence, Alabama. Its licensed capacity is 16 residents.
Does Lilisity rate Green Oaks Inn - Creel House?
No. We publish state licensing details for Green Oaks Inn - Creel House but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Green Oaks Inn - Creel House cost?
Assisted Living in Alabama typically starts at $4,000 to $8,300 a month. Based on 24 communities that publish prices. These are area figures, not this community's price. Green Oaks Inn - Creel House does not publish its prices.
How do I contact Green Oaks Inn - Creel House?
Use Green Oaks Inn - Creel House's website, greenoaksinn.net, or visit at 140 Pepper Lane, PO Box 2403, Florence, AL 35633.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid