Nursing home
New Horizons Care Center
1111 Lane 12, Lovell, WY 82431 · Map
Government - Hospital district · 85 certified beds
New Horizons Care Center is a Medicare-certified nursing home in Lovell, Wyoming. CMS rates it 4 out of 5 stars overall (5/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.86 hours per resident per day, above the Wyoming average of 3.84. Its most recent inspection on Jan 9, 2025 cited 5 deficiencies.
- 2 fines totaling $20,450In CMS records: 2 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How New Horizons Care Center compares
This facility vs. the Wyoming and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Wyoming avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.86 | 3.84 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.92 | 0.90 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.52 | 2.46 | 2.34 | above avg |
| Nursing staff turnover | 29.8% | 52.8% | 46.4% | below avg |
| Deficiencies cited, last inspection | 5.0 | 6.8 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 2 fines totaling $20,450, 2 total penalties.
What inspectors found at New Horizons Care Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Apr 2, 2025 · Full report (PDF) - Potential for harm
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Jan 9, 2025 · Full report (PDF) - Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Jan 9, 2025 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Jan 9, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Jan 9, 2025 · Full report (PDF)
Show all 12 deficiencies
- Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 28, 2024 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Aug 28, 2024 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 28, 2024 · Full report (PDF) - Potential for harm
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Resident Assessment and Care Planning Deficiencies · Oct 19, 2023 - Minimal
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Oct 19, 2023 - Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · May 23, 2023 - Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Aug 18, 2022
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1111 Lane 12
Lovell, WY 82431 - CMS certification #
- 535030
- Ownership
- Government - Hospital district
- Certified beds
- 85
- Avg residents/day
- 55.8
- Provider type
- Medicare and Medicaid
- First certified
- 1988-01-13
- Setting
- Rural
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around New Horizons Care Center using Google Maps.
Other public records
- Website says A memory care unit, nurse 24 hours a day, secured outdoor area
Full public records, with dates and sources
Care and services
From the community’s website
What New Horizons Care Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Has a separate memory care unit, wing or neighborhood.
With 85 resident beds, including a specialized Memory Care Unit, our facility offers a safe, welcoming environment designed to feel like home.
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
We provide round-the-clock nursing care with an emphasis on personalized attention.
(page, checked Oct 12, 2026) - Has a secured outdoor area.
A secure outdoor patio with mountain views
(page, checked Oct 12, 2026) - Apartment types named: semi-private room.
Private, semi-private, and suite accommodations available
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- North Big Horn Hospital District, Lovell. 0.1 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Powell Valley Care Center, Powell. 19.2 miles away, straight line.
- Nearest home health agency office
- Hyland Nursing Services LLC, Powell. 18.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 38.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 82431 as rural (rural area).
- Hospice
- 2 Medicare hospices tell CMS they serve ZIP code 82431.
Stillwater Hospice Of Northern Wyoming LLC, office in Powell, 18.7 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Billings Clinic Specialty Supplies And Services, LLC, Billings. 66.7 miles away, straight line. 4 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- Wildfire risk to homes
- In Big Horn County, WY, risk to homes is greater than 4% of communities in Wyoming and 58% of communities nationwide. USDA rates the whole county, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding very high, wildfire relatively moderate, tornado relatively moderate, heat wave very low, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | See above |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is New Horizons Care Center a good nursing home?
CMS gives New Horizons Care Center an overall rating of 4 out of 5 stars, including 5/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is New Horizons Care Center staffed?
New Horizons Care Center reports 3.86 total nurse hours per resident per day, compared with the Wyoming average of 3.84.
Has New Horizons Care Center had inspection problems?
Its most recent CMS inspection cited 5 deficiencies.
How many beds does New Horizons Care Center have?
New Horizons Care Center is certified for 85 beds.