Nursing home
White Sulphur Springs Center
345 Pocahontas Trail, White Sulphur Spring, WV 24986 · Map
For profit - Corporation · Part of Genesis Healthcare (193 facilities) · 68 certified beds
White Sulphur Springs Center is a Medicare-certified nursing home in White Sulphur Spring, West Virginia. CMS rates it 2 out of 5 stars overall (2/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.22 hours per resident per day, below the West Virginia average of 3.69. Its most recent inspection on Sep 10, 2025 cited 10 deficiencies.
- 4 fines totaling $59,233In CMS records: 4 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How White Sulphur Springs Center compares
This facility vs. the West Virginia and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | West Virginia avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.22 | 3.69 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.70 | 0.71 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.78 | 2.07 | 2.34 | below avg |
| Nursing staff turnover | 22.9% | 43.1% | 46.4% | below avg |
| Deficiencies cited, last inspection | 10.0 | 13.8 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the November 19, 2025 inspection was corrected by December 10, 2025
Penalties in CMS records: 4 fines totaling $59,233, 4 total penalties.
What inspectors found at White Sulphur Springs Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Nov 19, 2025 · Full report (PDF) - Immediate jeopardy
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · Sep 10, 2025 · Full report (PDF) - Potential for harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Sep 10, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Sep 10, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Sep 10, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Sep 10, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Sep 10, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Sep 10, 2025 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Sep 10, 2025 · Full report (PDF) - Potential for harm
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Sep 10, 2025 · Full report (PDF) - Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jul 11, 2024 · Full report (PDF) - Immediate jeopardy
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Jul 11, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 345 Pocahontas Trail
White Sulphur Spring, WV 24986 - CMS certification #
- 515100
- Ownership
- For profit - Corporation
- Certified beds
- 68
- Avg residents/day
- 63.8
- Provider type
- Medicare and Medicaid
- First certified
- 1989-06-09
- Chain
- Genesis Healthcare (193 facilities)
- Setting
- Rural
Part of Genesis Healthcare
Genesis Healthcare operates 193 nursing facilities across the United States. View all Genesis Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around White Sulphur Springs Center using Google Maps.
Other public records
- Website says Respite stays, transportation, pets allowed
- Workplace safety 1 OSHA workplace safety inspection since 2024, no violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What White Sulphur Springs Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
White Sulphur Springs Center is a skilled nursing facility offering post-hospital, short-term rehabilitation as well as long-term and respite care.
(page, checked Oct 12, 2026) - Provides transportation.
Coordinated transportation
(page, checked Oct 12, 2026) - Pets allowed.
Pets Permitted
(page, checked Oct 12, 2026) - Apartment types named: private room, semi-private room.
Private and Semi-Private Rooms
(page, checked Oct 12, 2026) - Smoke-free.
Smoke free environment
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Jun 26, 2024: programmed (planned) inspection, complete (safety). Case closed Oct 1, 2024. No violations cited. OSHA record. OSHA recorded the employer as Genesis Healthcare LLC. Matched by street address; the name OSHA recorded differs from the community's.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Camc Greenbrier Valley Medical Center, Inc, Ronceverte. 12.2 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Seneca Trail Healthcare Center, Lewisburg. 12.0 miles away, straight line.
- Nearest home health agency office
- Home Care Plus, Incorporated, Lewisburg. 10.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 15.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 24986 as small town (small town high commuting).
- Dialysis within 15 miles
- Fresenius Medical Care Greenbrier County, Lewisburg, 12.1 miles away, straight line (CMS rating 1 of 5 stars)
- Hospice
- 1 Medicare hospice tells CMS it serves ZIP code 24986.
- Nearest geriatric medicine practice
- Carilion Medical Center, Roanoke. 42.2 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane relatively low, inland flooding very high, wildfire relatively low, tornado very low, heat wave very low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is White Sulphur Springs Center a good nursing home?
CMS gives White Sulphur Springs Center an overall rating of 2 out of 5 stars, including 2/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is White Sulphur Springs Center staffed?
White Sulphur Springs Center reports 3.22 total nurse hours per resident per day, compared with the West Virginia average of 3.69.
Has White Sulphur Springs Center had inspection problems?
Its most recent CMS inspection cited 10 deficiencies.
How many beds does White Sulphur Springs Center have?
White Sulphur Springs Center is certified for 68 beds.