Nursing home · Top rated by CMS
Webster Healthcare Center
411 Erbacon Road, Cowen, WV 26206 · Map
For profit - Limited Liability company · Part of Communicare Health (122 facilities) · 60 certified beds
Webster Healthcare Center is a Medicare-certified nursing home in Cowen, West Virginia. CMS rates it 5 out of 5 stars overall (2/5 for staffing, 5/5 for health inspections). Nurse staffing is 3.27 hours per resident per day, below the West Virginia average of 3.69. Its most recent inspection on Sep 5, 2024 cited 3 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Webster Healthcare Center compares
This facility vs. the West Virginia and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | West Virginia avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.27 | 3.69 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.50 | 0.71 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.62 | 2.07 | 2.34 | below avg |
| Nursing staff turnover | 36.4% | 43.1% | 46.4% | below avg |
| Deficiencies cited, last inspection | 3.0 | 13.8 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the February 26, 2026 inspection was corrected by March 19, 2026
What inspectors found at Webster Healthcare Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Quality of Life and Care Deficiencies · Feb 26, 2026 · Full report (PDF) - Potential for harm
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies · Feb 26, 2026 · Full report (PDF) - Potential for harm
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · Feb 26, 2026 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Feb 26, 2026 · Full report (PDF) - Potential for harm
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · Sep 5, 2024 · Full report (PDF)
Show all 10 deficiencies
- Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Sep 5, 2024 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Sep 5, 2024 · Full report (PDF) - Potential for harm
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Nutrition and Dietary Deficiencies · Dec 14, 2022 - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Dec 14, 2022 - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Dec 14, 2022
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 411 Erbacon Road
Cowen, WV 26206 - CMS certification #
- 515165
- Ownership
- For profit - Limited Liability company
- Certified beds
- 60
- Avg residents/day
- 59.4
- Provider type
- Medicare and Medicaid
- First certified
- 1998-11-06
- Chain
- Communicare Health (122 facilities)
- Setting
- Rural
Part of Communicare Health
Communicare Health operates 122 nursing facilities across the United States. View all Communicare Health facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Webster Healthcare Center using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Webster Memorial Hospital, Webster Springs. 9.1 miles away, straight line.
- Nearest Medicare nursing home
- Summersville Healthcare Center, Summersville. 16.9 miles away, straight line.
- Nearest home health agency office
- Centerwell Home Health, Summersville. 18.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Craigsville Hometown Pharmacy. 8.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 26206 as rural (rural area).
- Hospice
- 3 Medicare hospices tell CMS they serve ZIP code 26206.
- Nearest geriatric medicine practice
- William Harris, MD, Charleston. 56.9 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively high, wildfire very low, tornado very low, heat wave very low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
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Frequently asked questions
Is Webster Healthcare Center a good nursing home?
CMS gives Webster Healthcare Center an overall rating of 5 out of 5 stars, including 2/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Webster Healthcare Center staffed?
Webster Healthcare Center reports 3.27 total nurse hours per resident per day, compared with the West Virginia average of 3.69.
Has Webster Healthcare Center had inspection problems?
Its most recent CMS inspection cited 3 deficiencies.
How many beds does Webster Healthcare Center have?
Webster Healthcare Center is certified for 60 beds.