For profit - Corporation ·
68 certified beds ·
Medicare and Medicaid
· Part of Genesis Healthcare (193 facilities)
4
Overall CMS Rating
★★★★☆
Care Haven Center is a Medicare-certified nursing home in Martinsburg, West Virginia. CMS rates it 4 out of 5 stars overall (3/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.13 hours per resident per day, below the West Virginia average of 3.69. Its most recent inspection on Sep 6, 2024 cited 14 deficiencies.
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CMS Quality Ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.
Overall Rating
★★★★☆ 4/5
Health Inspections
★★★☆☆ 3/5
Staffing
★★★☆☆ 3/5
Quality Measures
★★★★★ 5/5
Long-Stay QM
★★★★★ 5/5
Short-Stay QM
★★★★★ 5/5
How Care Haven Center compares
This facility vs. the West Virginia and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
Metric
This facility
West Virginia avg
National avg
Total nurse staffing (hrs/resident/day)
3.13
3.69
3.89
below avg
RN staffing (hrs/resident/day)
0.85
0.71
0.68
above avg
Aide staffing (hrs/resident/day)
1.78
2.07
2.34
below avg
Nursing staff turnover
45.0%
43.1%
46.4%
above avg
Deficiencies cited, last inspection
14.0
13.8
9.5
above avg
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
3.13
Total Nurse Hrs/Resident/Day
0.85
RN Hrs/Resident/Day
0.50
LPN Hrs/Resident/Day
1.78
Aide Hrs/Resident/Day
2.68
Weekend Nurse Hrs/Resident/Day
Staff Turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.
Total Nursing Staff
45.0%
Registered Nurses
35.7%
Administrator Changes0 in last year
Recent Health Inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Sep 6, 2024
Most Recent Inspection Date
14
Total Deficiencies Found
72
Health Inspection Score
0
Number of Fines
What inspectors found at Care Haven Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · Jan 21, 2026
Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Nutrition and Dietary Deficiencies · Jan 21, 2026
Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Resident Assessment and Care Planning Deficiencies · Jan 21, 2026
Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Resident Assessment and Care Planning Deficiencies · Jan 21, 2026
Potential for harm
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.Nutrition and Dietary Deficiencies · Jan 21, 2026
Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.Quality of Life and Care Deficiencies · Jan 21, 2026
Potential for harm
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.Nutrition and Dietary Deficiencies · Sep 6, 2024
Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · Sep 6, 2024
Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.Quality of Life and Care Deficiencies · Sep 6, 2024
Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Resident Assessment and Care Planning Deficiencies · Sep 6, 2024
Potential for harm
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.Nutrition and Dietary Deficiencies · Sep 6, 2024
Potential for harm
Provide enough food/fluids to maintain a resident's health.Quality of Life and Care Deficiencies · Sep 6, 2024
About This Facility
Address
2720 Charles Town Road Martinsburg, WV 25401
CMS Certification #
515178
Ownership
For profit - Corporation
Certified Beds
68
Avg Residents/Day
65.3
Provider Type
Medicare and Medicaid
First Certified
2002-06-01
Chain
Genesis Healthcare (193 facilities)
Setting
Urban
Part of Genesis Healthcare
193
Facilities Nationwide
Genesis Healthcare operates 193 nursing facilities across the United States.
CMS gives Care Haven Center an overall rating of 4 out of 5 stars, including 3/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
Care Haven Center reports 3.13 total nurse hours per resident per day, compared with the West Virginia average of 3.69.
Its most recent CMS inspection cited 14 deficiencies.
Care Haven Center is certified for 68 beds.
Admissions at Care Haven Center
For admissions, availability and rehab questions, call (304) 263-0933. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.
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