Assisted Living
New Horizon Senior Living Center
17024 Veterans Memorial Highway, Kingwood, WV 26537 · Map
Licensed for 50 residents · New Horizon Senior Living Center
New Horizon Senior Living Center is a state-licensed assisted living community in Kingwood, West Virginia. It is licensed for 50 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last health survey: Jul 22, 2026. See the record
License
Active, 50 residents
Assisted Living Residence (LARGE ASSISTED LIVING) 506117, current license dated Sep 26, 2025. Licensee New Horizon Senior Living Center.
Nearest emergency room
1.8 miles
Preston Memorial Hospital.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| New Horizon Senior Living Center this community | 50 | Not published | Active | 27 deficiencies | |
| The Country Retreat | 8.4 mi | 8 | Not published | Active | 1 deficiency |
| Assisted Living at Evergreen | 17.9 mi | 48 | Not published | Active | 3 deficiencies |
| Point Hill Living | 19.1 mi | 9 | Not published | Active | No record |
| Horizon Personal Care Home | 23.0 mi | 28 | Not published | Active | No record |
State inspection record27 deficiencies
- Last health survey
- July 22, 2026 Re-Licensure Survey
- Health surveys
- 8
- Complaints substantiated
- 3
- Complaints unsubstantiated
- 2
- Health deficiencies cited
- 27
- Life safety deficiencies cited
- 8
- No deficiencies cited at the last health survey (July 2026)
- Every deficiency from the December 3, 2025 health survey was corrected by January 26, 2026
Substantiated complaints
- October 29, 2024: complaint #34896 substantiated, 1 deficiency cited
- March 27, 2024: complaint #31508 substantiated, 1 deficiency cited
- November 8, 2023: complaint #29611 substantiated, no deficiencies cited
Deficiencies cited (OHFLAC’s words)
- December 3, 2025, complaint survey: Administration of the residence 64CSR14 section 4, “Administrative Requirements”. Based on record review and interview, the Licensee failed to maintain a record of training to new employees on emergency procedures and disaster plans, the residence's policies and procedures, resident rights, confidentiality, abuse prevention and reporting requirements, the ombudsman's role, complaint procedures,... Corrected January 26, 2026. State 2567
- December 3, 2025, complaint survey: Administration of the residence 64CSR14 section 4, “Administrative Requirements”. Based on record review and interview, the Licensee failed to maintain a record of training to new employees on Alzheimer's disease and other dementias no later than within the first 15 days of employment. Corrected January 26, 2026. State 2567
- December 3, 2025, complaint survey: Administration of the residence 64CSR14 section 4, “Administrative Requirements”. Based on record review and interview, the Licensee failed to ensure each employee had a personnel file containing the results of a pre-employment screening for tuberculosis. Corrected January 26, 2026. State 2567
- May 7, 2025, re-licensure survey: The administrator's qualifications and duties 64CSR14 section 4.3, “Administrator” Class II. Based on record review and interview, the Licensee failed to ensure a responsible employee was designated in writing to be in charge of the residence at all times when the Administrator was not present. Corrected July 30, 2025. State 2567
- May 7, 2025, re-licensure survey: Staffing levels 64CSR14 section 4.4, “Staffing Requirements” Class III. Based on record review and interview, the Licensee failed to maintain staffing records that accurately reflected the actual employees on duty in the residence at any given time, including the hours they worked and the positions they worked. Corrected July 30, 2025. State 2567
Show all 9
- May 7, 2025, re-licensure survey: Staff records, including background checks 64CSR14 section 4.6, “Personnel Records”. Based on record review and interview, the Licensee failed to maintain a confidential personnel record for each employee. Corrected July 30, 2025. State 2567
- May 7, 2025, re-licensure survey: Staff records, including background checks 64CSR14 section 4.6, “Personnel Records”. Based on record review and interview, the Licensee failed to maintain a confidential personnel record for each employee which contained evidence that the employee had received an eligibility fitness determination or variance from the West Virginia Clearance for Access: Registry and Employment Screening (WV CARES) unit. Corrected July 30, 2025. State 2567
- May 7, 2025, re-licensure survey: Staff records, including background checks 64CSR14 section 4.6, “Personnel Records”. Based on record review and interview, the Licensee failed to maintain a confidential personnel record for each employee which contained a position title and proof of any required education or license. Corrected July 30, 2025. State 2567
- and 19 more on the state’s site
Earlier surveys
OHFLAC lists 88 earlier surveys back to 2001; 80 have a statement of deficiencies (State 2567) to read on the survey history page.
Read the full record on the state’s site → · complete survey history
What these terms mean
OHFLAC: a statement of deficiency is “a written summary of noncompliance with regulations found during a health provider survey or complaint investigation.”
A correction date is the “date officials have verified the health provider has corrected areas of noncompliance found during a health provider survey or complaint investigation.”
The State 2567 is OHFLAC’s “statement of deficiencies and plan of correction based on state rules.”
The West Virginia assisted living rule (64CSR14) marks some requirements Class I, II or III. Where OHFLAC’s rule text for a deficiency carries a class, it is shown here as written. State law sets the highest civil penalty range for Class I ($50 to $500 per violation) and the lowest for Class III ($10 to $25) (W. Va. Code §16B-5-10). OHFLAC does not publish whether a penalty was imposed.
OHFLAC shows the deficiencies from surveys in the last three years (since October 15, 2023); older surveys are listed on OHFLAC’s survey history page. Each complaint investigation states whether OHFLAC found the complaint substantiated or unsubstantiated; a deficiency can be cited either way, for example “the complaint was unsubstantiated, and an unrelated deficiency was cited.” This community is licensed for 50 residents; larger communities are surveyed and reported on more often, so read counts with size in mind. Source: West Virginia Office of Health Facility Licensure and Certification (OHFLAC), data as of October 15, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee New Horizon Senior Living Center
- License type
- Assisted Living Residence (LARGE ASSISTED LIVING)
- License number
- 506117
- License status
- Active
- Current license dated
- 2025-09-26
- Licensed capacity
- 50
- Licensee
- New Horizon Senior Living Center
- County
- Preston County
- Administrator
- Rhonda Farrell
Source: West Virginia state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the West Virginia licensing record, as of Sep 9, 2026.
Location and nearby careNearest hospital 1.8 mi, nursing home 3.9 mi, pharmacy 3.0 mi
- Nearest hospital with an emergency room
- Preston Memorial Hospital, Kingwood. 1.8 miles away, straight line. Location approximate.
- Nearest Medicare nursing home
- Kingwood Healthcare Center, Kingwood. 3.9 miles away, straight line.
- Nearest home health agency office
- Preston Memorial Homecare, Kingwood. 2.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Valley Pharmacy Inc. 3.0 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 26537 as metropolitan (metropolitan high commuting).
- Dialysis within 15 miles
- West Virginia University Hospitals Inc, Morgantown, 11.5 miles away, straight line
- Hospice
- 4 Medicare hospices tell CMS they serve ZIP code 26537.
West Virginia Caring, office in Arthurdale, 4.4 miles away, straight line (CMS family survey rating 3 of 5 stars)
Amedisys Hospice Care, office in Morgantown, 11.5 miles away, straight line (CMS family survey rating 4 of 5 stars)
Morgantown Hospice, An Amedisys Partner, office in Morgantown, 17.6 miles away, straight line - Nearest geriatric medicine practice
- West Virginia University Medical Corporation, Morgantown. 16.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk very low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: hurricane relatively low, inland flooding relatively low, wildfire very low, tornado relatively low, heat wave very low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in December 2025. What was it, and how was it fixed?
- The current license dates from 2025. Has the owner or operator changed recently?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| West Virginia Office of Health Facility Licensure and Certification (OHFLAC) inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
Common questionsAnswers to 4 questions families ask
What type of care does New Horizon Senior Living Center provide?
New Horizon Senior Living Center is licensed by the state of West Virginia for assisted living in Kingwood, West Virginia. Its licensed capacity is 50 residents.
Does Lilisity rate New Horizon Senior Living Center?
No. We publish state licensing details for New Horizon Senior Living Center but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does New Horizon Senior Living Center cost?
New Horizon Senior Living Center does not publish its prices.
How do I contact New Horizon Senior Living Center?
Use New Horizon Senior Living Center's website, newhorizonslc.com, or visit at 17024 Veterans Memorial Highway, Kingwood, WV 26537.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid