Nursing home
Lake Country Health Services
2195 North Summit Village Way, Oconomowoc, WI 53066 · Map
For profit - Corporation · Part of North Shore Healthcare (58 facilities) · 100 certified beds
Lake Country Health Services is a Medicare-certified nursing home in Oconomowoc, Wisconsin. CMS rates it 2 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.59 hours per resident per day, below the Wisconsin average of 4.20. Its most recent inspection on Aug 27, 2025 cited 5 deficiencies.
- 2 fines totaling $185,950In CMS records: 3 total penalties, 1 Medicare payment denial.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Lake Country Health Services compares
This facility vs. the Wisconsin and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Wisconsin avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.59 | 4.20 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.96 | 0.97 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.14 | 2.59 | 2.34 | below avg |
| Nursing staff turnover | 57.4% | 47.7% | 46.4% | above avg |
| Deficiencies cited, last inspection | 5.0 | 9.8 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the August 27, 2025 inspection was corrected by September 16, 2025
Penalties in CMS records: 2 fines totaling $185,950, 3 total penalties, 1 Medicare payment denial.
What inspectors found at Lake Country Health Services
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Aug 27, 2025 · Full report (PDF) - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Aug 27, 2025 · Full report (PDF) - Immediate jeopardy
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Mar 12, 2025 · Full report (PDF) - Potential for harm
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies · Mar 12, 2025 · Full report (PDF) - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Mar 12, 2025 · Full report (PDF)
Show all 12 deficiencies
- Immediate jeopardy
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Nov 4, 2024 · Full report (PDF) - Immediate jeopardy
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Nov 4, 2024 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Nov 4, 2024 · Full report (PDF) - Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Nov 4, 2024 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Nov 4, 2024 · Full report (PDF) - Potential for harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Nov 4, 2024 · Full report (PDF) - Potential for harm
Provide or get specialized rehabilitative services as required for a resident.
Quality of Life and Care Deficiencies · Nov 4, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 2195 North Summit Village Way
Oconomowoc, WI 53066 - CMS certification #
- 525702
- Ownership
- For profit - Corporation
- Certified beds
- 100
- Avg residents/day
- 78.0
- Provider type
- Medicare and Medicaid
- First certified
- 2009-11-23
- Chain
- North Shore Healthcare (58 facilities)
- Setting
- Urban
Part of North Shore Healthcare
North Shore Healthcare operates 58 nursing facilities across the United States. View all North Shore Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Lake Country Health Services using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Oconomowoc Memorial Hospital, Oconomowoc. 2.9 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Masonic Center for Health & Rehab INC, Dousman. 2.8 miles away, straight line.
- Nearest home health agency office
- Avid At Home, LLC, Oconomowoc. 4.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 2.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 53066 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Oconomowoc Dialysis, Oconomowoc, 1.0 mile away, straight line (CMS rating 2 of 5 stars)
Davita Lake Country Dialysis (Pd), Delafield, 4.7 miles away, straight line (CMS rating 4 of 5 stars)
Davita Waukesha Dialysis, Waukesha, 12.1 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 20 Medicare hospices tell CMS they serve ZIP code 53066.
Prohealth Home Hospice, office in Waukesha, 9.4 miles away, straight line (CMS family survey rating 5 of 5 stars)
Commonheart Hospice, office in Waukesha, 9.4 miles away, straight line (CMS family survey rating 2 of 5 stars)
St Croix Hospice Waukesha, office in Waukesha, 9.4 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Froedtert Andthe Medical College Of Wisconsin Community Physicians Inc, Menomonee Falls. 18.5 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane very low, inland flooding relatively high, wildfire relatively low, tornado relatively high, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Lake Country Health Services a good nursing home?
CMS gives Lake Country Health Services an overall rating of 2 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Lake Country Health Services staffed?
Lake Country Health Services reports 3.59 total nurse hours per resident per day, compared with the Wisconsin average of 4.20.
Has Lake Country Health Services had inspection problems?
Its most recent CMS inspection cited 5 deficiencies.
How many beds does Lake Country Health Services have?
Lake Country Health Services is certified for 100 beds.