Lilisity

Nursing home

Hayward Health Services

10775 Nyman Ave, Hayward, WI 54843 · Map
For profit - Corporation · Part of North Shore Healthcare (58 facilities) · 59 certified beds

Medicare and Medicaid certified
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Hayward Health Services is a Medicare-certified nursing home in Hayward, Wisconsin. CMS rates it 4 out of 5 stars overall (4/5 for staffing, 4/5 for health inspections). Nurse staffing is 3.70 hours per resident per day, below the Wisconsin average of 4.20. Its most recent inspection on Sep 11, 2024 cited 3 deficiencies.

4 out of 5Overall CMS rating
4 out of 5Health inspections
4 out of 5Staffing
59 bedsCertified beds
  • 1 fine totaling $12,649In CMS records: 1 total penalty.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating4/5
Health inspections4/5
Staffing4/5
Quality measures2/5
Long-stay quality2/5
Short-stay qualityNo data

How Hayward Health Services compares

This facility vs. the Wisconsin and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityWisconsin avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.704.203.89below avg
RN staffing (hrs/resident/day)1.230.970.68above avg
Aide staffing (hrs/resident/day)2.052.592.34below avg
Nursing staff turnover45.9%47.7%46.4%below avg
Deficiencies cited, last inspection3.09.89.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.70Total nurse hrs/resident/day
1.23RN hrs/resident/day
0.42LPN hrs/resident/day
2.05Aide hrs/resident/day
3.32Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff45.9%
Registered nurses50.0%
Administrator changes1 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Sep 11, 2024Most recent inspection
3Deficiencies found
12Health inspection score
1Fines

Penalties in CMS records: 1 fine totaling $12,649, 1 total penalty.

What inspectors found at Hayward Health Services

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Dec 17, 2025 · Full report (PDF)
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Dec 17, 2025 · Full report (PDF)
  • Potential for harm

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Pharmacy Service Deficiencies · Dec 17, 2025 · Full report (PDF)
  • Potential for harm

    Ensure that residents are free from significant medication errors.

    Pharmacy Service Deficiencies · Dec 17, 2025 · Full report (PDF)
  • Potential for harm

    Ensure medication error rates are not 5 percent or greater.

    Pharmacy Service Deficiencies · Dec 17, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Pharmacy Service Deficiencies · Dec 17, 2025 · Full report (PDF)
  • Potential for harm

    Provide safe and appropriate respiratory care for a resident when needed.

    Quality of Life and Care Deficiencies · Dec 17, 2025 · Full report (PDF)
  • Potential for harm

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Quality of Life and Care Deficiencies · Dec 17, 2025 · Full report (PDF)
  • Potential for harm

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Quality of Life and Care Deficiencies · Dec 17, 2025 · Full report (PDF)
  • Potential for harm

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Resident Rights Deficiencies · Dec 17, 2025 · Full report (PDF)
  • Potential for harm

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Resident Rights Deficiencies · Dec 17, 2025 · Full report (PDF)
  • Potential for harm

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Resident Rights Deficiencies · Dec 17, 2025 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
10775 Nyman Ave
Hayward, WI 54843
CMS certification #
525434
Ownership
For profit - Corporation
Certified beds
59
Avg residents/day
32.6
Provider type
Medicare and Medicaid
First certified
1989-09-01
Chain
North Shore Healthcare (58 facilities)
Setting
Rural

Part of North Shore Healthcare

North Shore Healthcare operates 58 nursing facilities across the United States. View all North Shore Healthcare facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Hayward Health Services using Google Maps.

Other public records

Full public records, with dates and sources

Location and nearby care

Nearest hospital with an emergency room
Tamarack Health Hayward Medical Center, Hayward. 12.3 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
Nearest Medicare nursing home
Water's Edge, Hayward. 12.3 miles away, straight line.
Nearest home health agency office
International Quality Homecare Of Wisconsin, LLC, Hayward. 0.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Walgreens. 0.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 54843 as rural (rural area).
Dialysis within 15 miles
Fmc - Hayward, Hayward, 9.4 miles away, straight line (CMS rating 2 of 5 stars)
Hospice
6 Medicare hospices tell CMS they serve ZIP code 54843.
Nearest geriatric medicine practice
Twin Cities Physicians Professional Corporation, Superior. 55.0 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
FEMA has a flood map for this community (effective November 1, 1979), but it is not in FEMA's digital flood map data, so the zone at this address could not be read. FEMA's Map Service Center has the map. (FEMA flood map)
FEMA National Risk Index
Overall: very high. By hazard: inland flooding relatively high, wildfire relatively low, tornado relatively moderate, heat wave relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here relatively low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteCould not read the site

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Frequently asked questions

Is Hayward Health Services a good nursing home?

CMS gives Hayward Health Services an overall rating of 4 out of 5 stars, including 4/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Hayward Health Services staffed?

Hayward Health Services reports 3.70 total nurse hours per resident per day, compared with the Wisconsin average of 4.20.

Has Hayward Health Services had inspection problems?

Its most recent CMS inspection cited 3 deficiencies.

How many beds does Hayward Health Services have?

Hayward Health Services is certified for 59 beds.

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