Nursing home
East Troy Manor
3271 North St, East Troy, WI 53120 · Map
Non profit - Corporation · Part of Wisconsin Illinois Senior Housing, Inc. (7 facilities) · 50 certified beds
East Troy Manor is a Medicare-certified nursing home in East Troy, Wisconsin. CMS rates it 1 out of 5 stars overall (4/5 for staffing, 1/5 for health inspections). Nurse staffing is 4.68 hours per resident per day, above the Wisconsin average of 4.20. Its most recent inspection on Jan 8, 2026 cited 13 deficiencies.
- 4 fines totaling $51,418In CMS records: 4 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How East Troy Manor compares
This facility vs. the Wisconsin and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Wisconsin avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.68 | 4.20 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.64 | 0.97 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 3.26 | 2.59 | 2.34 | above avg |
| Nursing staff turnover | 59.6% | 47.7% | 46.4% | above avg |
| Deficiencies cited, last inspection | 13.0 | 9.8 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the July 24, 2025 inspection was corrected by August 18, 2025
Penalties in CMS records: 4 fines totaling $51,418, 4 total penalties.
What inspectors found at East Troy Manor
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jul 24, 2025 · Full report (PDF) - Potential for harm
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Administration Deficiencies · Jul 24, 2025 · Full report (PDF) - Potential for harm
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services Deficiencies · Jul 24, 2025 · Full report (PDF) - Potential for harm
Provide training in compliance and ethics.
Administration Deficiencies · Jul 24, 2025 · Full report (PDF) - Potential for harm
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Infection Control Deficiencies · Jul 24, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Administration Deficiencies · Jul 24, 2025 · Full report (PDF) - Potential for harm
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jul 24, 2025 · Full report (PDF) - Potential for harm
Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Resident Rights Deficiencies · Jul 24, 2025 · Full report (PDF) - Potential for harm
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Administration Deficiencies · Jul 24, 2025 · Full report (PDF) - Minimal
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Jul 24, 2025 · Full report (PDF) - Potential for harm
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services Deficiencies · Apr 1, 2025 · Full report (PDF) - Potential for harm
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Apr 1, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 3271 North St
East Troy, WI 53120 - CMS certification #
- 525561
- Ownership
- Non profit - Corporation
- Certified beds
- 50
- Avg residents/day
- 39.5
- Provider type
- Medicare and Medicaid
- First certified
- 1995-04-01
- Chain
- Wisconsin Illinois Senior Housing, Inc. (7 facilities)
- Setting
- Rural
Part of Wisconsin Illinois Senior Housing, Inc.
Wisconsin Illinois Senior Housing, Inc. operates 7 nursing facilities across the United States. View all Wisconsin Illinois Senior Housing, Inc. facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around East Troy Manor using Google Maps.
Other public records
- Website says Respite stays, nurse on call 24 hours a day, works with hospice, transportation, 3 meals a day
Full public records, with dates and sources
Care and services
From the community’s website
What East Troy Manor says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 12, 2026) - Nurse on site: on call 24 hours a day.
Yes, we have nurses either in our building or on-call 24-hours a day.
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
Hospice Care
(page, checked Oct 15, 2026) - Provides transportation.
Scheduled Transportation
(page, checked Oct 12, 2026) - 3 meals a day.
In addition to the unique entrees featured at each of our 3 daily meals, we also offer an “always available” menu for residents.
(page, checked Oct 12, 2026) - Apartment types named: private room, semi-private room.
Private & semi-private suites
(page, checked Oct 15, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Aurora Lakeland Medical Center, Elkhorn. 9.7 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Lindengrove Mukwonago, Mukwonago. 4.3 miles away, straight line.
- Nearest home health agency office
- Transitions Home Health, Elkhorn. 7.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 9.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 53120 as metropolitan (metropolitan high commuting).
- Dialysis within 15 miles
- Davita Mukwonago Dialysis, Mukwonago, 6.2 miles away, straight line (CMS rating 1 of 5 stars)
Fresenius Medical Care Midwest Burlington, Burlington, 10.8 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 15 Medicare hospices tell CMS they serve ZIP code 53120.
Prohealth Home Hospice, office in Waukesha, 17.0 miles away, straight line (CMS family survey rating 5 of 5 stars)
Commonheart Hospice, office in Waukesha, 17.0 miles away, straight line (CMS family survey rating 2 of 5 stars)
St Croix Hospice Waukesha, office in Waukesha, 17.0 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Aurora Medical Group, Inc., Milwaukee. 24.5 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, wildfire very low, tornado relatively high, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is East Troy Manor a good nursing home?
CMS gives East Troy Manor an overall rating of 1 out of 5 stars, including 4/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is East Troy Manor staffed?
East Troy Manor reports 4.68 total nurse hours per resident per day, compared with the Wisconsin average of 4.20.
Has East Troy Manor had inspection problems?
Its most recent CMS inspection cited 13 deficiencies.
How many beds does East Troy Manor have?
East Troy Manor is certified for 50 beds.