Lilisity

Nursing home

Benedictine Manor of Lacrosse

2902 East Avenue South, La Crosse, WI 54601 · Map
Non profit - Corporation · Part of Benedictine Health System (22 facilities) · 80 certified beds

Medicare and Medicaid certified
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Benedictine Manor of Lacrosse is a Medicare-certified nursing home in La Crosse, Wisconsin. CMS rates it 3 out of 5 stars overall (4/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.68 hours per resident per day, below the Wisconsin average of 4.20. Its most recent inspection on Mar 5, 2025 cited 4 deficiencies.

3 out of 5Overall CMS rating
3 out of 5Health inspections
4 out of 5Staffing
80 bedsCertified beds
  • 4 fines totaling $78,346In CMS records: 4 total penalties.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating3/5
Health inspections3/5
Staffing4/5
Quality measures3/5
Long-stay quality1/5
Short-stay quality4/5

How Benedictine Manor of Lacrosse compares

This facility vs. the Wisconsin and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityWisconsin avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.684.203.89below avg
RN staffing (hrs/resident/day)1.130.970.68above avg
Aide staffing (hrs/resident/day)2.272.592.34below avg
Nursing staff turnover51.9%47.7%46.4%above avg
Deficiencies cited, last inspection4.09.89.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.68Total nurse hrs/resident/day
1.13RN hrs/resident/day
0.28LPN hrs/resident/day
2.27Aide hrs/resident/day
3.22Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff51.9%
Registered nurses40.9%
Administrator changes1 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Mar 5, 2025Most recent inspection
4Deficiencies found
52Health inspection score
4Fines

Penalties in CMS records: 4 fines totaling $78,346, 4 total penalties.

What inspectors found at Benedictine Manor of Lacrosse

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Actual harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Jan 21, 2026 · Full report (PDF)
  • Actual harm

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Quality of Life and Care Deficiencies · Mar 5, 2025 · Full report (PDF)
  • Potential for harm

    Reasonably accommodate the needs and preferences of each resident.

    Resident Rights Deficiencies · Mar 5, 2025 · Full report (PDF)
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Mar 5, 2025 · Full report (PDF)
  • Immediate jeopardy

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Quality of Life and Care Deficiencies · Jun 11, 2024 · Full report (PDF)
Show all 12 deficiencies
  • Actual harm

    Respond appropriately to all alleged violations.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 11, 2024 · Full report (PDF)
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Jan 11, 2024 · Full report (PDF)
  • Potential for harm

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Pharmacy Service Deficiencies · Jan 11, 2024 · Full report (PDF)
  • Potential for harm

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Pharmacy Service Deficiencies · Jan 11, 2024 · Full report (PDF)
  • Potential for harm

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 11, 2024 · Full report (PDF)
  • Potential for harm

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Resident Assessment and Care Planning Deficiencies · Jan 11, 2024 · Full report (PDF)
  • Potential for harm

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Quality of Life and Care Deficiencies · Jan 11, 2024 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
2902 East Avenue South
La Crosse, WI 54601
CMS certification #
525438
Ownership
Non profit - Corporation
Certified beds
80
Avg residents/day
60.2
Provider type
Medicare and Medicaid
First certified
1989-10-01
Chain
Benedictine Health System (22 facilities)
Setting
Urban

Part of Benedictine Health System

Benedictine Health System operates 22 nursing facilities across the United States. View all Benedictine Health System facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Benedictine Manor of Lacrosse using Google Maps.

Other public records

  • Website says Respite stays, transportation
Full public records, with dates and sources

Care and services

From the community’s website

What Benedictine Manor of Lacrosse says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Offers respite or short-term stays. Short Term/Respite Care (page, checked Oct 12, 2026)
  • Provides transportation. Transportation Services (page, checked Oct 15, 2026)

Location and nearby care

Nearest hospital with an emergency room
Gundersen Lutheran Medical Center, La Crosse. 1.2 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
Nearest Medicare nursing home
Riverside, La Crosse. 0.8 miles away, straight line.
Nearest home health agency office
Aveanna Home Health, La Crosse. 1.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Cass Street Pharmacy. 2.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 54601 as metropolitan (metropolitan core).
Dialysis within 15 miles
Gundersen Lutheran Renal Dialysis - La Crosse, La Crosse, 1.2 miles away, straight line
Gundersen Lutheran Renal Dialysis - Onalaska, Onalaska, 6.7 miles away, straight line (CMS rating 3 of 5 stars)
Mayo Clinic Dialysis - Onalaska, Onalaska, 8.9 miles away, straight line (CMS rating 2 of 5 stars)
Hospice
8 Medicare hospices tell CMS they serve ZIP code 54601.
Gundersen Lutheran Medical Center, office in La Crosse, 2.7 miles away, straight line (CMS family survey rating 4 of 5 stars)
St Croix Hospice La Crosse, office in La Crosse, 2.7 miles away, straight line (CMS family survey rating 4 of 5 stars)
Nearest geriatric medicine practice
Gundersen Lutheran Medical Center Inc, La Crosse. 1.3 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively low. By hazard: inland flooding very low, wildfire very low, tornado relatively moderate, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above

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Frequently asked questions

Is Benedictine Manor of Lacrosse a good nursing home?

CMS gives Benedictine Manor of Lacrosse an overall rating of 3 out of 5 stars, including 4/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Benedictine Manor of Lacrosse staffed?

Benedictine Manor of Lacrosse reports 3.68 total nurse hours per resident per day, compared with the Wisconsin average of 4.20.

Has Benedictine Manor of Lacrosse had inspection problems?

Its most recent CMS inspection cited 4 deficiencies.

How many beds does Benedictine Manor of Lacrosse have?

Benedictine Manor of Lacrosse is certified for 80 beds.