Vitacare Living - Abbotsford I

Last survey

June 25, 2026 complaint, verification visit

Surveys

3

Deficiencies cited

28

Enforcement letters

3

Forfeitures imposed

$7,375 3 notices

Complaints substantiated

4 of 8 as stated in the reports

Enforcement

• July 30, 2026: notice of violation, order to comply, special orders, forfeiture, forfeiture $1,700 (reduced to $1,105 if paid within ten days)
• February 4, 2026: notice of violation, order to comply, special orders, forfeiture, forfeiture $5,275 (reduced to $3,428.75 if paid within ten days)
• June 17, 2024: notice of violation, order to comply, special orders, forfeiture, forfeiture $400 (reduced to $260 if paid within ten days)

June 25, 2026, complaint, verification visit 0 of 3 complaints substantiated · statement of deficiency

• Licensee ensures facility complies with laws (DHS 83.14(2)(a)) Licensee
  From the report: Based on record review and interview, the licensee did not ensure the community-based residential facility (CBRF) and its operation complied with all laws governing the CBRF.
• Employees screened for communicable disease (DHS 83.17(2)(a)) Hiring and employment
  From the report: Based on record review and interview, the provider did not obtain documentation from a physician, physician assistant, clinical nurse practitioner or a licensed registered nurse indicating 2 of 3 employee records reviewed had been screened for clinically apparent communicable disease including tuberculosis (TB).
• Resident health screening and documentation (DHS 83.28(4)(a)) Admission procedures
  From the report: Based on record review and interview, the provider did not ensure 1 of 4 residents reviewed were screened for clinically apparent communicable disease, including tuberculosis (TB) within 90 days before or 7 days after admission.
• Clothes dryers enclosed and vented (DHS 83.44(1)(c)) Housekeeping services
  From the report: Based on observation and interview, the provider did not ensure the entire clothes dryer vent was made of tubing that was rigid material.
• Toxic substances (DHS 83.45(3)) Building maintenance and site
  From the report: Based on observation and interview, the provider did not ensure all cleaning compounds, polishes and insecticides were stored in a secure manner.

November 26, 2025, standard survey, complaint, verification visit 3 of 4 complaints substantiated · statement of deficiency

• Notification: incident, injury, changes (DHS 83.12(5)(a)) Investigation, notification, and reporting requirements
  From the report: Based on record review and interview, the provider did not ensure the resident's physician was immediately notified when there was an incident or injury to the resident, or a significant change in the resident's physical or mental condition.
• Licensee ensures facility complies with laws (DHS 83.14(2)(a)) Licensee
  From the report: Based on record review and interview, the provider and its operation did not comply with all laws governing the Community Based Residential Facility (CBRF).
• Administrator shall supervise daily operation (DHS 83.15(3)(a)) Administrator
  From the report: Based on observation, interview, and record review, the provider did not ensure an administrator supervised the daily operation of the facility, programming, and personnel in a way that ensured residents received proper care and treatment.
• Employees screened for communicable disease (DHS 83.17(2)(a)) Hiring and employment
  From the report: Based on record review and interview, the provider did not ensure 4 of 5 employees reviewed had obtained documentation from a physician, physician assistant, clinical nurse practitioner, or a licensed registered nurse, indicating they had been screened within 90 days before the start of employment for clinically apparent communicable disease, including tuberculosis (TB).
• Orientation (DHS 83.19) Orientation
  From the report: Based on record review and interview, the provider did not ensure 3 of 5 staff (Caregiver H, Caregiver I and Caregiver C) completed orientation training prior to assuming job responsibilities.

May 28, 2024, complaint 1 of 1 complaints substantiated · statement of deficiency

• Department-approved training courses (DHS 83.20(2)(a)-(d)) Department-approved training
  From the report: Based on interview and record review, the provider did not ensure 1 of 3 employees obtained all department approved training as required.
• Qualified staff in charge, on duty and awake (DHS 83.36(1)(b)) Staffing requirements
  From the report: Based on record review and interview, the provider did not ensure there was a qualified resident care staff present in the facility at all times.

Read the survey history on DQA’s Provider Search →

DQA posts surveys from the last three years. DHS says posting may be delayed and Provider Search is updated weekly. This community is licensed for 16 residents; larger communities are surveyed and reported on more often, so read counts with size in mind. Source: Wisconsin Department of Health Services, Division of Quality Assurance, data as of October 15, 2026. Always visit in person and ask the community about anything listed here.