Touchmark on West Prospect

“The management team is very, very helpful and kind to my mother, and they really go above and beyond. There's something for everybody in the activities, at every interest and level, and everyone is included. She's very happy with her housekeeping and has only good things to say. Maintenance is very responsive, and they come up and help her with just about anything. I would recommend it.”

“It's a very welcoming community with a lot to offer for retired people who don't want the house upkeep anymore. Their communication is real good, and the menu has many items to choose from. They have a ton of activities; my mom plays sheepshead and bingo, and they come and wheel her down so she can take part. Housekeeping is always done every week, and maintenance is right there if you tell them something is wrong. The caregivers are very attentive to her needs. I would recommend it.”

“They've just got everything here. The director sits in on our resident council meetings, listens very well, and follows through. They have a fantastic menu, and my family considers it their fine restaurant; the servers are wonderful. We have a lot going on: bus outings to community theater shows, exercise every weekday morning, mahjong, cribbage, and brain games. My housekeeper does a wonderful job, and our two drivers are really, really good. I feel absolutely safe and comfortable, and I would recommend it.”

“I have it nice here. It's beautiful, and anytime I ask management for something, they do it. The food is really good with plenty of variety, and the servers are such nice kids; I don't know how they can be that good. Housekeeping is dependable and nice too. When I needed something fixed, maintenance came right over. It looks a lot better here than I had it at home. I'm paying a lot, but I'm getting a lot. I'd tell anyone it's good.”

“I just love it here so much. It's very personal; everyone knows you by name and we're like a family. The food is excellent, with menus that change weekly, fish and chips, soups and fresh vegetables, and the waitresses are great. I have the best housekeeper ever, and maintenance keeps everything working and the grounds clean. There's even a store downstairs. I call this place home, it's the best place to live, and I'd highly recommend it to anybody.”

“The management team is incredibly responsive and attentive, making my sister feel welcome right from the start. The food is delicious with a great variety that keeps everyone happy. My sister has been enjoying the activities and getting involved in new things every week. The housekeeping and maintenance teams are prompt and efficient. Overall, I highly recommend this place for anyone looking for a supportive and engaging community!”

“The food is fantastic, with a great variety that feels like dining at a restaurant. The staff is attentive and friendly, making every meal enjoyable. The activities offered are well-planned, and while I may not participate in everything, I appreciate the options available. My apartment is comfortable, and I feel safe here. Overall, I highly recommend this place for anyone looking for a welcoming community.”

“The management here is incredibly friendly and always greets you by name, which makes you feel right at home. The food is outstanding, with a great variety that rivals any restaurant. There are plenty of engaging activities to choose from, and the staff is always willing to help. Overall, the value for the services provided is exceptional. I highly recommend this place to people looking for a home!”

“I live in this community and I think they do a fine job. The management is helpful, the food is excellent and the activities are varied. I am satisfied with the services that I’m receiving and would recommend this community to others.”

“I’m happy with the decision to move into this community. They are respectful of the residents and do a good job. The management staff responds quickly to questions. Plus, the food and service in dining is very good and there is a variety of activities here and daily trips out to other areas.”

“Things are just perfect here. The staff is so kind, thoughtful and always there if you need any kind of help, the food is very good and is better than I had at my previous place, and there are so many activities to pick from. The cleaning is also good and if there are any problems the staff will get it taken care of right away. Nothing is left unattended here and everything is taken care of right away. This community is just so neat and orderly so you really get your bang for the buck here. Overall I think this place is really top dog and I am very happy. I just love it here and cannot say anything bad about it at all.”

“We chose this community for my mom because of the friendly atmosphere and everyone was extremely welcoming. It's so bright and airy. The staff are always there when they say they are going to be and are very helpful. It's just a very positive atmosphere and I would recommend this community to others.”

“It is clear that my mom is getting good services from such a wonderful place, and based at looking at simmilar facilities in the area, I feel like we are getting a great value! Initially my mom planned to take care of her own housekeeping, but then she quickly turned that over to the staff; that itself should be a badge of honor, he place is always clean!”

“There is excellent communication from the management staff. They reach out not only to the residents but to family members. There is good communication with any issues like health concerns and changes in policy and so forth. The healthcare staff are very professional and very personable and down to the last detail. You can tell that they genuinally care about the residents there.In regards to the dining, there is always food available if the main entrees aren't there. Any requests seem to be sought after. I love the fact that they try to mix it up and have special themes and holidays. The quality is excellent and the staff and food preparers are always fantastic and very professional. I have been very impressed with the dining service. There is a variety and there is so much available if they choose to participate in things. There is encouragement to keep people active and not just by offering but with the staff inquiring about activities. With housekeeping, everything always seems very orderly and clean. The maintenance staff is very attentive and very friendly and helpful and offers to do what is ever necessary. The building is very well maintained. The landscaping and the entry and the atrium is very welcoming. I have definitely recommended this community to others.”

“I am just very satisfied with living here. They are very kind to me and helpful. I love the food and my family and friends do too. The housekeeping is really good, I am very satisfied and get along really well with my housekeeper.”

“The staff here are very helpful and friendly and the service they provide is top notch. They provide excellent food that is varied, the activities are very good, the housekeeping is well done and the maintenance staff relies almost immediately to any problems.”

“I live at the community, it's a great value, and I'd recommend it to anyone. I have one of the bigger one bedroom apartments and I've been able to split the living room into both, my office and a living room. The management is very helpful, the food is good and the servers are friendly. I enjoy the bingo and the quilting & needlework group they have. The housekeepers do the apartment cleaning and laundry very well. Maintenance staff is responsive and right on the button. In general, I feel safe, comfortable, my mom actually lived here before me and it's a great place to be. She liked it too.”

“They really do a lot for the residents. They are genuine and really seem to care about the residents. They try hard to vary the meals and activities for the residents and Mom is pleased with the housekeeping and maintenance services. The care is outstanding from the nurses and the caretakers are very good as well.”

“The management are always very friendly and I like the way the place is run. The food is very good, there is always plenty of activities to do, the maintenance staff are usually on a very timely basis, and they are very friendly and very helpful.”