Assisted Living
Ivy Manor of West Bend Building 3
365 S Forest Ave, West Bend, WI 53095 · Map
Licensed for 22 residents · IVY MANOR OF WEST BEND LLC
Ivy Manor of West Bend Building 3 is a state-licensed assisted living community in West Bend, Wisconsin. It is licensed for 22 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Assisted Living | $6,200 /mo | Sep 1, 2026 |
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 22 residents
Community Based Residential Facility, CLASS CNA (NONAMBULATORY); dementia/Alzheimer's client group approved 0015803, current license dated Oct 1, 2015. Licensee IVY MANOR OF WEST BEND LLC.
Nearest emergency room
4.8 miles
St Josephs Community Hospital West Bend, rated 4 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Ivy Manor of West Bend Building 3 this community | 22 | $6,200/mo | Active | 5 deficiencies, 2 enforcement | |
| Ivy Manor of West Bend | 0.0 mi | 26 | $6,000/mo | Active | 0 deficiencies, 0 enforcement |
| Ivy Manor of West Bend Bldg 2 | 0.0 mi | 26 | $6,000/mo | Active | 0 deficiencies, 0 enforcement |
| Serene Suites CBRF | 0.2 mi | 8 | $5,000/mo | Active | 0 deficiencies, 0 enforcement |
| Calm Harbor | 0.5 mi | 8 | $5,185/mo | Active | 0 deficiencies, 0 enforcement |
State inspection record5 deficiencies, 2 enforcement
- Last survey
- May 11, 2026 complaint
- Surveys
- 5
- Deficiencies cited
- 5
- Enforcement letters
- 2
- Forfeitures imposed
- $1,205 2 notices
Enforcement
- February 10, 2026: notice of violation, order to comply, special orders, forfeiture, forfeiture $300 (reduced to $195 if paid within ten days)
- September 19, 2025: notice of violation, order to comply, special orders, forfeiture, forfeiture $905 (reduced to $588.25 if paid within ten days)
May 11, 2026, complaint · statement of deficiency
- No deficiencies listed in the statement
April 28, 2026, verification visit · statement of deficiency
- No deficiencies listed in the statement
December 3, 2025, complaint · statement of deficiency
- Caregiver: Investigating abuse & neglect (DHS 83.12(2)(a)) Investigation, notification, and reporting requirements
From the report: Based on record review and interviews, the provider did not take immediate steps to ensure the safety of all residents, thoroughly investigate, and maintain documentation of the investigation in response to reports received which alleged potential abuse, neglect and/or mistreatment of residents. - Resident's Rights In Certain Facilities (Wis. Stat. 50.09(1)(f))
From the report: Based on observation and interview, the provider did not ensure residents were free from recording.
August 4, 2025, standard survey, complaint · statement of deficiency
- Reporting when law enforcement is called (DHS 83.12(4)(b)) Investigation, notification, and reporting requirements
From the report: Based on record review and staff interview, the CBRF did not send a written report to the Department within 3 working days after any time law enforcement personnel are called to the CBRF as a result of an incident that jeopardizes the health, safety, welfare or residents or employees. - Rights of Residents: Free from mistreatment (DHS 83.32(3)(d)) Rights of residents
From the report: Based on record review and interview, the provider did not ensure Resident 1 was free from misappropriation of property. - Rights of Residents: Receive medication (DHS 83.32(3)(h)) Rights of residents
From the report: Based on record review and interview, the provider did not ensure residents received all prescribed medications in the dosage and at intervals prescribed by a practitioner for 1 of 1 resident reviewed.
Read the survey history on DQA’s Provider Search →
What these terms mean
DQA: “A survey can take place for many reasons: To recertify or renew a facility's license. This is called a standard survey. To make sure a provider has fixed any issues found in a past survey. This is called a verification (follow-up) visit survey. To look at a complaint or incident. This is called an investigation visit survey.” VV in a survey type means a verification visit.
“The surveyor notes any violations of laws or requirements on a Statement of Deficiency (SOD) form.” “A deficiency is something that goes against a state or federal regulation. It's also called a violation.”
“Enforcement includes actions or penalties (also called remedies) for the provider. They may apply to the provider based on how serious their deficiency/violation is or how long it takes them to fix it. If a provider gets a penalty, you'll see a document under Enforcement.”
“For registered (not certified) residential care apartment complexes, surveys only happen if there's a complaint. If the surveyor finds problems, they issue a Notice of Non-Compliance letter instead of an SOD form.”
Rule numbers refer to Wisconsin Administrative Code chapter DHS 83 (community-based residential facilities) and DHS 89 (residential care apartment complexes). The short rule titles are the ones DQA prints in each statement; quoted findings are the report’s own words.
DQA posts surveys from the last three years. DHS says posting may be delayed and Provider Search is updated weekly. This community is licensed for 22 residents; larger communities are surveyed and reported on more often, so read counts with size in mind. Source: Wisconsin Department of Health Services, Division of Quality Assurance, data as of October 15, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee IVY MANOR OF WEST BEND LLC
- License type
- Community Based Residential Facility, CLASS CNA (NONAMBULATORY); dementia/Alzheimer's client group approved
- License number
- 0015803
- License status
- Active
- Current license dated
- 2015-10-01
- Licensed capacity
- 22
- Licensee
- IVY MANOR OF WEST BEND LLC
- County
- Washington County
- Contact Person
- Stacy Feltes
Source: Wisconsin state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Contact Person name from the Wisconsin licensing record, as of Sep 1, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Wisconsin, and other programs
How Medicaid pays for care in Wisconsin
- Family Care. Family Care offers a full range of long-term care services through managed care organizations (MCOs), and your MCO care team must approve services first. Its benefits include residential services in settings like adult family homes and residential care apartment complexes. (state page)
- Waitlist. Family Care became statewide and the wait list ended. (source)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 4.8 mi, nursing home 2.2 mi, pharmacy 0.2 mi
- Nearest hospital with an emergency room
- St Josephs Community Hospital West Bend, West Bend. 4.8 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Cedar Lake Health and Rehab Center, West Bend. 2.2 miles away, straight line.
- Nearest home health agency office
- International Quality Homecare Of Wisconsin, LLC, West Bend. 1.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Hayat Pharmacy. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 53095 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Fresenius Medical Care Midwest West Bend, West Bend, 2.0 miles away, straight line (CMS rating 2 of 5 stars)
Fresenius Kidney Care Slinger, Slinger, 7.9 miles away, straight line (CMS rating 2 of 5 stars)
Davita Cedarburg Dialysis, Cedarburg, 12.9 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 19 Medicare hospices tell CMS they serve ZIP code 53095.
Preceptor Hospice, office in Germantown, 14.1 miles away, straight line (CMS family survey rating 4 of 5 stars)
Vitas Healthcare Corp Midwest, office in Milwaukee, 19.1 miles away, straight line (CMS family survey rating 3 of 5 stars)
Horizon Homecare And Hospice, office in Milwaukee, 19.8 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Curana Health Of Wisconsin Inc, Hartford. 11.4 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, wildfire very low, tornado relatively moderate, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in December 2025. What was it, and how was it fixed?
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Wisconsin Department of Health Services, Division of Quality Assurance inspection records | Oct 15, 2026 | See above |
| Wisconsin Medicaid provider list | Sep 9, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does Ivy Manor of West Bend Building 3 provide?
Ivy Manor of West Bend Building 3 is licensed by the state of Wisconsin for assisted living in West Bend, Wisconsin. Its licensed capacity is 22 residents.
Does Lilisity rate Ivy Manor of West Bend Building 3?
No. We publish state licensing details for Ivy Manor of West Bend Building 3 but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Ivy Manor of West Bend Building 3 cost?
Assisted Living in Washington County typically starts at $4,000 to $6,000 a month. Based on 47 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.
How do I contact Ivy Manor of West Bend Building 3?
Use Ivy Manor of West Bend Building 3's website, ivymanorcbrf.com, or visit at 365 S Forest Ave, West Bend, WI 53095.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid