Independent Living and Assisted Living
Heritage Lake Country
2975 Village Square Dr, Hartland, WI 53029 · Map
Licensed for 72 residents · HSL 15 LLC
Heritage Lake Country is a state-licensed independent living, assisted living community in Hartland, Wisconsin. It is licensed for 72 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Assisted Living | $6,295 /mo | Sep 1, 2026 |
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 72 residents
Community Based Residential Facility, CLASS CNA (NONAMBULATORY); dementia/Alzheimer's client group approved 0016506, 0016505, current license dated May 1, 2018. Licensee HSL 15 LLC.
State inspection record0 deficiencies, 0 enforcement / 0 deficiencies, 0 enforcement
License 0016506
- Last survey
- November 5, 2025 complaint, self-report
- Surveys
- 2
- Deficiencies cited
- 0
- Enforcement letters
- 0
November 5, 2025, complaint, self-report · statement of deficiency
- No deficiencies listed in the statement
June 12, 2025, standard survey · statement of deficiency
- No deficiencies listed in the statement
Read the survey history on DQA’s Provider Search →
License 0016505
- Last survey
- April 7, 2025 standard survey
- Surveys
- 1
- Deficiencies cited
- 0
- Enforcement letters
- 0
April 7, 2025, standard survey · statement of deficiency
- No deficiencies listed in the statement
Read the survey history on DQA’s Provider Search →
What these terms mean
DQA: “A survey can take place for many reasons: To recertify or renew a facility's license. This is called a standard survey. To make sure a provider has fixed any issues found in a past survey. This is called a verification (follow-up) visit survey. To look at a complaint or incident. This is called an investigation visit survey.” VV in a survey type means a verification visit.
“The surveyor notes any violations of laws or requirements on a Statement of Deficiency (SOD) form.” “A deficiency is something that goes against a state or federal regulation. It's also called a violation.”
“Enforcement includes actions or penalties (also called remedies) for the provider. They may apply to the provider based on how serious their deficiency/violation is or how long it takes them to fix it. If a provider gets a penalty, you'll see a document under Enforcement.”
“For registered (not certified) residential care apartment complexes, surveys only happen if there's a complaint. If the surveyor finds problems, they issue a Notice of Non-Compliance letter instead of an SOD form.”
Rule numbers refer to Wisconsin Administrative Code chapter DHS 83 (community-based residential facilities) and DHS 89 (residential care apartment complexes). The short rule titles are the ones DQA prints in each statement; quoted findings are the report’s own words.
DQA posts surveys from the last three years. DHS says posting may be delayed and Provider Search is updated weekly. This community is licensed for 72 residents; larger communities are surveyed and reported on more often, so read counts with size in mind. Source: Wisconsin Department of Health Services, Division of Quality Assurance, data as of October 15, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee HSL 15 LLC
- License type
- Community Based Residential Facility, CLASS CNA (NONAMBULATORY); dementia/Alzheimer's client group approved
- License number
- 0016506, 0016505
- License status
- Active
- Current license dated
- 2018-05-01
- Licensed capacity
- 72
- Licensee
- HSL 15 LLC
- County
- Waukesha County
- Contact Person
- Shaun Lynch
Source: Wisconsin state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Contact Person name from the Wisconsin licensing record, as of Sep 1, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Wisconsin, and other programs
How Medicaid pays for care in Wisconsin
- Family Care. Family Care offers a full range of long-term care services through managed care organizations (MCOs), and your MCO care team must approve services first. Its benefits include residential services in settings like adult family homes and residential care apartment complexes. (state page)
- Waitlist. Family Care became statewide and the wait list ended. (source)
Ask the community whether it accepts Medicaid.
Staff pay and workplace safety1 federal wage case with violations found
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Jul 22, 2021 to Jul 20, 2023. Violations found: Overtime, Child labor. Back wages: $24,872 owed to 34 employees. Civil money penalties assessed: $11,722. Employer as DOL recorded it: Heritage Senior Living (HSL) (HSL 15, LLC). Case 1982301.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The Department of Labor found wage violations here for a period ending July 2023. What changed in how staff are paid?
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
What we checked8 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Wisconsin Department of Health Services, Division of Quality Assurance inspection records | Oct 15, 2026 | See above |
| Wisconsin Medicaid provider list | Sep 9, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Heritage Lake Country provide?
Heritage Lake Country is licensed by the state of Wisconsin for independent living, assisted living in Hartland, Wisconsin. Its licensed capacity is 72 residents.
Does Lilisity rate Heritage Lake Country?
No. We publish state licensing details for Heritage Lake Country but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Heritage Lake Country cost?
Assisted Living in Waukesha County typically starts at $4,000 to $6,600 a month. Based on 139 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.
How do I contact Heritage Lake Country?
Visit Heritage Lake Country at 2975 Village Square Dr, Hartland, WI 53029.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid