Assisted Living
Heritage Assisted Living
700 Welsh Road, Watertown, WI 53098 · Map
Licensed for 46 residents · Koru Health LLC
Heritage Assisted Living is a state-licensed assisted living community in Watertown, Wisconsin. It is licensed for 46 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Assisted Living | $4,000 /mo | Sep 1, 2026 |
Area costs
Care and services
From the community’s website
What Heritage Assisted Living says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers diabetes care.
These include medication administration; diabetic management including checking blood sugars and administering insulin; respiratory support including oxygen assistance, nebulizer administration, and other forms of breathing treatments; catheter and urostomy/colostomy care; wound management; monitoring for change in med...
(page, checked Oct 15, 2026) - Pets allowed.
Pets are allowed in independent living.
(page, checked Oct 12, 2026) - Couples welcome.
Couples can remain together as their care needs change, or they may choose to live separately based on their individual needs and preferences.
(page, checked Oct 15, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 46 residents
Community Based Residential Facility, CLASS CNA (NONAMBULATORY); dementia/Alzheimer's client group approved 0019479, current license dated Sep 1, 2024. Licensee Koru Health LLC.
State inspection record4 deficiencies, 3 enforcement
- Last survey
- June 9, 2026 standard survey, complaint
- Surveys
- 4
- Deficiencies cited
- 4
- Enforcement letters
- 3
- Forfeitures imposed
- $4,180 3 notices
- Complaints substantiated
- 0 of 1 as stated in the reports
Enforcement
- July 30, 2026: notice of violation, order to comply, forfeiture, forfeiture $1,680 (reduced to $1,092 if paid within ten days)
- June 19, 2024: notice of violation, order to comply, special orders, forfeiture, forfeiture $1,200 (reduced to $780 if paid within ten days)
- April 1, 2024: notice of violation, order to comply, special orders, forfeiture, forfeiture $1,300 (reduced to $845 if paid within ten days)
June 9, 2026, standard survey, complaint 0 of 1 complaints substantiated · statement of deficiency
- Investigate injuries of unknown source (DHS 83.12(3)(a)) Investigation, notification, and reporting requirements
From the report: Based on record review and interview, the provider did not ensure that an injury experienced by Resident 1, which could not be adequately explained by him/her, was investigated with documentation maintained of the investigation. - Rights of Residents: Receive medication (DHS 83.32(3)(h)) Rights of residents
From the report: Based on observation, record review, and interview, the provider did not ensure that 5 of 5 residents reviewed received all prescribed medications in the dosages and at intervals prescribed by their practitioners. - Service plans updated annually or on changes (DHS 83.35(3)(d)) Assessment, individual service plan and evaluations
From the report: Based on observation, interview, and record review, the provider did not ensure that the individual service plan (ISP) for Resident 1 was reviewed and revised when there were changes in his/her needs, abilities, and physical condition that reflected his/her use of a Broda chair for ambulation, Hoyer lift for transfers, and fall mat while sleeping. - Solid core wood doors or equivalent (DHS 83.59(2)(b)) Exits and passageways
From the report: Based on observation and interview, the provider did not ensure that 1 of 2 doors for the enclosed laundry room, which was on a common level with all resident bedrooms, was normally kept closed.
August 15, 2024, verification visit · statement of deficiency
- No deficiencies listed in the statement
June 13, 2024, verification visit · statement of deficiency
- No deficiencies listed in the statement
March 12, 2024, standard survey, self-report · statement of deficiency
- No deficiencies listed in the statement
Read the survey history on DQA’s Provider Search →
What these terms mean
DQA: “A survey can take place for many reasons: To recertify or renew a facility's license. This is called a standard survey. To make sure a provider has fixed any issues found in a past survey. This is called a verification (follow-up) visit survey. To look at a complaint or incident. This is called an investigation visit survey.” VV in a survey type means a verification visit.
“The surveyor notes any violations of laws or requirements on a Statement of Deficiency (SOD) form.” “A deficiency is something that goes against a state or federal regulation. It's also called a violation.”
“Enforcement includes actions or penalties (also called remedies) for the provider. They may apply to the provider based on how serious their deficiency/violation is or how long it takes them to fix it. If a provider gets a penalty, you'll see a document under Enforcement.”
“For registered (not certified) residential care apartment complexes, surveys only happen if there's a complaint. If the surveyor finds problems, they issue a Notice of Non-Compliance letter instead of an SOD form.”
Rule numbers refer to Wisconsin Administrative Code chapter DHS 83 (community-based residential facilities) and DHS 89 (residential care apartment complexes). The short rule titles are the ones DQA prints in each statement; quoted findings are the report’s own words.
DQA posts surveys from the last three years. DHS says posting may be delayed and Provider Search is updated weekly. This community is licensed for 46 residents; larger communities are surveyed and reported on more often, so read counts with size in mind. Source: Wisconsin Department of Health Services, Division of Quality Assurance, data as of October 15, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee Koru Health LLC
- License type
- Community Based Residential Facility, CLASS CNA (NONAMBULATORY); dementia/Alzheimer's client group approved
- License number
- 0019479
- License status
- Active
- Current license dated
- 2024-09-01
- Licensed capacity
- 46
- Licensee
- Koru Health LLC
- County
- Dodge County
- Contact Person
- Allie Stedl
Source: Wisconsin state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Contact Person name from the Wisconsin licensing record, as of Sep 1, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Wisconsin, and other programs
How Medicaid pays for care in Wisconsin
- Family Care. Family Care offers a full range of long-term care services through managed care organizations (MCOs), and your MCO care team must approve services first. Its benefits include residential services in settings like adult family homes and residential care apartment complexes. (state page)
- Waitlist. Family Care became statewide and the wait list ended. (source)
Ask the community whether it accepts Medicaid.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in June 2026. What was it, and how was it fixed?
- The current license dates from 2024. Has the owner or operator changed recently?
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
What we checked9 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Wisconsin Department of Health Services, Division of Quality Assurance inspection records | Oct 15, 2026 | See above |
| Wisconsin Medicaid provider list | Sep 9, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Heritage Assisted Living provide?
Heritage Assisted Living is licensed by the state of Wisconsin for assisted living in Watertown, Wisconsin. Its licensed capacity is 46 residents.
Does Lilisity rate Heritage Assisted Living?
No. We publish state licensing details for Heritage Assisted Living but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Heritage Assisted Living cost?
Assisted Living in Dodge County typically starts at $3,200 to $5,300 a month. Based on 27 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.
How do I contact Heritage Assisted Living?
Use Heritage Assisted Living's website, theheritageofwatertown.org, or visit at 700 Welsh Road, Watertown, WI 53098.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid