Lilisity

Nursing home

Puget Sound Care

4001 Capitol Mall Dr Southwest, Olympia, WA 98502 · Map
For profit - Limited Liability company · Part of Caldera Care (10 facilities) · 108 certified beds

Medicare and Medicaid certified
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Puget Sound Care is a Medicare-certified nursing home in Olympia, Washington. CMS rates it 4 out of 5 stars overall (3/5 for staffing, 4/5 for health inspections). Nurse staffing is 4.27 hours per resident per day, below the Washington average of 4.39. Its most recent inspection on Nov 7, 2024 cited 5 deficiencies.

4 out of 5Overall CMS rating
4 out of 5Health inspections
3 out of 5Staffing
108 bedsCertified beds
  • 1 fine totaling $8,018In CMS records: 1 total penalty.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating4/5
Health inspections4/5
Staffing3/5
Quality measures4/5
Long-stay quality4/5
Short-stay quality4/5

How Puget Sound Care compares

This facility vs. the Washington and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityWashington avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)4.274.393.89below avg
RN staffing (hrs/resident/day)0.540.880.68below avg
Aide staffing (hrs/resident/day)2.842.692.34above avg
Nursing staff turnover55.0%46.7%46.4%above avg
Deficiencies cited, last inspection5.017.19.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

4.27Total nurse hrs/resident/day
0.54RN hrs/resident/day
0.88LPN hrs/resident/day
2.84Aide hrs/resident/day
3.45Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff55.0%
Registered nurses41.7%
Administrator changes2 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Nov 7, 2024Most recent inspection
5Deficiencies found
44Health inspection score
1Fines

Penalties in CMS records: 1 fine totaling $8,018, 1 total penalty.

What inspectors found at Puget Sound Care

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Quality of Life and Care Deficiencies · Jan 23, 2026 · Full report (PDF)
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Jan 23, 2026 · Full report (PDF)
  • Potential for harm

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Pharmacy Service Deficiencies · Jan 23, 2026 · Full report (PDF)
  • Potential for harm

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Quality of Life and Care Deficiencies · Jan 23, 2026 · Full report (PDF)
  • Potential for harm

    Provide safe and appropriate respiratory care for a resident when needed.

    Quality of Life and Care Deficiencies · Jan 23, 2026 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Resident Assessment and Care Planning Deficiencies · Jan 23, 2026 · Full report (PDF)
  • Potential for harm

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning Deficiencies · Jan 23, 2026 · Full report (PDF)
  • Potential for harm

    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Resident Rights Deficiencies · Jan 23, 2026 · Full report (PDF)
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Jul 1, 2025 · Full report (PDF)
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Nov 7, 2024 · Full report (PDF)
  • Potential for harm

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Quality of Life and Care Deficiencies · Nov 7, 2024 · Full report (PDF)
  • Potential for harm

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Quality of Life and Care Deficiencies · Nov 7, 2024 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
4001 Capitol Mall Dr Southwest
Olympia, WA 98502
CMS certification #
505299
Ownership
For profit - Limited Liability company
Certified beds
108
Avg residents/day
94.5
Provider type
Medicare and Medicaid
First certified
1985-09-27
Chain
Caldera Care (10 facilities)
Setting
Urban

Part of Caldera Care

Caldera Care operates 10 nursing facilities across the United States. View all Caldera Care facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

Report a wrong fact

Location and nearby

Explore the area around Puget Sound Care using Google Maps.

Other public records

  • Workplace safety 1 OSHA workplace safety inspection since 2016, 1 violation cited
Full public records, with dates and sources

Care and services

From the community’s website

What Puget Sound Care says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Apartment types named: private room, semi-private room. Our beautiful skilled nursing facility offers private and semi-private rooms. (page, checked Oct 12, 2026)

Staff pay and workplace safety

Federal records about how the employer here treats its staff.

OSHA workplace safety inspections

OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.

  • Apr 15, 2016: programmed (planned) inspection, partial (safety). Case closed Aug 31, 2016. 1 violation cited (1 serious). Penalties: $6,000 proposed, $3,000 now. OSHA record. OSHA recorded the employer as Wa317940309 - Convalescent Equipment & Supply Co INC. Matched by street address; the name OSHA recorded differs from the community's.
    Details
    • Serious: Cited rule 296-869-20045(4). Penalty $6,000 proposed, $3,000 now. To be fixed by Apr 15, 2016. Contested by the employer.

Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.

Location and nearby care

Nearest hospital with an emergency room
Capital Medical Center, Olympia. 0.1 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
Nearest Medicare nursing home
Regency Olympia Rehabilitation and Nursing Center, Olympia. 3.4 miles away, straight line.
Nearest home health agency office
Puget Sound Home Health Of Thurston County, Tumwater. 4.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Yauger Park Pharmacy. 0.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 98502 as metropolitan (metropolitan core).
Dialysis within 15 miles
Davita Tumwater Dialysis Center, Tumwater, 3.2 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Davita Olympia Dialysis Center, Olympia, 4.5 miles away, straight line (has a shift starting after 5 pm; CMS rating 5 of 5 stars)
Fmc Lacey, Olympia, 5.0 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Hospice
5 Medicare hospices tell CMS they serve ZIP code 98502.
Puget Sound Hospice, office in Tumwater, 4.6 miles away, straight line (CMS family survey rating 3 of 5 stars)
Providence At Home With Compassus, Puget Sound South, office in Lacey, 5.6 miles away, straight line (CMS family survey rating 4 of 5 stars)
Assured Home Health, Hospice & Home Care, office in Centralia, 22.7 miles away, straight line (CMS family survey rating 3 of 5 stars)
Nearest geriatric medicine practice
Kaiser Foundation Health Plan Of Washington, Olympia. 5.1 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively high. By hazard: inland flooding relatively low, wildfire very low, tornado very low, heat wave relatively moderate, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026See above
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above

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Frequently asked questions

Is Puget Sound Care a good nursing home?

CMS gives Puget Sound Care an overall rating of 4 out of 5 stars, including 3/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Puget Sound Care staffed?

Puget Sound Care reports 4.27 total nurse hours per resident per day, compared with the Washington average of 4.39.

Has Puget Sound Care had inspection problems?

Its most recent CMS inspection cited 5 deficiencies.

How many beds does Puget Sound Care have?

Puget Sound Care is certified for 108 beds.