Nursing home · Top rated by CMS
Heron's Key (Skilled Nursing and Continuing Care)
4340 Borgen Blvd Nw, Gig Harbor, WA 98332 · Map
Non profit - Corporation · 30 certified beds
Heron's Key (Skilled Nursing and Continuing Care) is a Medicare-certified nursing home in Gig Harbor, Washington. CMS rates it 5 out of 5 stars overall (5/5 for staffing, 5/5 for health inspections). Nurse staffing is 5.04 hours per resident per day, above the Washington average of 4.39. Its most recent inspection on Feb 13, 2026 cited 3 deficiencies.
- 1 fine totaling $15,015In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Heron's Key (Skilled Nursing and Continuing Care) compares
This facility vs. the Washington and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Washington avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 5.04 | 4.39 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 1.32 | 0.88 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 3.05 | 2.69 | 2.34 | above avg |
| Nursing staff turnover | 25.0% | 46.7% | 46.4% | below avg |
| Deficiencies cited, last inspection | 3.0 | 17.1 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the February 13, 2026 inspection was corrected by March 26, 2026
Penalties in CMS records: 1 fine totaling $15,015, 1 total penalty.
What inspectors found at Heron's Key (Skilled Nursing and Continuing Care)
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care Deficiencies · Feb 13, 2026 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Feb 13, 2026 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Feb 13, 2026 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Nov 15, 2024 · Full report (PDF) - Potential for harm
Give residents a notice of rights, rules, services and charges.
Resident Rights Deficiencies · Nov 15, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · Nov 15, 2024 · Full report (PDF) - Potential for harm
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Nov 15, 2024 · Full report (PDF) - Potential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Nov 15, 2024 · Full report (PDF) - Potential for harm
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Nov 15, 2024 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Nov 15, 2024 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Nov 15, 2024 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Nov 15, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 4340 Borgen Blvd Nw
Gig Harbor, WA 98332 - CMS certification #
- 505531
- Ownership
- Non profit - Corporation
- Certified beds
- 30
- Avg residents/day
- 20.7
- Provider type
- Medicare
- First certified
- 2018-01-31
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Heron's Key (Skilled Nursing and Continuing Care) using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- St Anthony Hospital, Gig Harbor. 1.2 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Gig Harbor Health and Rehabilitation, Gig Harbor. 4.2 miles away, straight line.
- Nearest home health agency office
- Chi Franciscan Health At Home, University Place. 9.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 98332 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fresenius Kidney Care Gig Harbor, Gig Harbor, 4.1 miles away, straight line (has a shift starting after 5 pm; CMS rating 1 of 5 stars)
Fresenius Kidney Care Mt Rainier, Fircrest, 9.0 miles away, straight line (has a shift starting after 5 pm; CMS rating 1 of 5 stars)
Davita Tacoma Dialysis Center, Tacoma, 9.6 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 8 Medicare hospices tell CMS they serve ZIP code 98332.
Franciscan Hospice, office in University Place, 9.1 miles away, straight line (CMS family survey rating 3 of 5 stars)
Envision Hospice, office in Tacoma, 9.5 miles away, straight line (CMS family survey rating 4 of 5 stars)
Multicare Hospice, office in Tacoma, 10.3 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Fandm Healthcare, LLC, Tacoma. 7.5 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively moderate, coastal flooding very low, wildfire very low, tornado very low, heat wave relatively moderate, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is Heron's Key (Skilled Nursing and Continuing Care) a good nursing home?
CMS gives Heron's Key (Skilled Nursing and Continuing Care) an overall rating of 5 out of 5 stars, including 5/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Heron's Key (Skilled Nursing and Continuing Care) staffed?
Heron's Key (Skilled Nursing and Continuing Care) reports 5.04 total nurse hours per resident per day, compared with the Washington average of 4.39.
Has Heron's Key (Skilled Nursing and Continuing Care) had inspection problems?
Its most recent CMS inspection cited 3 deficiencies.
How many beds does Heron's Key (Skilled Nursing and Continuing Care) have?
Heron's Key (Skilled Nursing and Continuing Care) is certified for 30 beds.