Nursing home · Top rated by CMS
Pine Heights at Brattleboro Center for Nursing
187 Oak Grove Avenue, Brattleboro, VT 05301 · Map
For profit - Corporation · Part of National Health Care Associates (43 facilities) · 80 certified beds
Pine Heights at Brattleboro Center for Nursing is a Medicare-certified nursing home in Brattleboro, Vermont. CMS rates it 5 out of 5 stars overall (3/5 for staffing, 4/5 for health inspections). Nurse staffing is 3.73 hours per resident per day, below the Vermont average of 4.31. Its most recent inspection on Sep 17, 2025 cited 6 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Pine Heights at Brattleboro Center for Nursing compares
This facility vs. the Vermont and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Vermont avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.73 | 4.31 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.66 | 0.81 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.32 | 2.60 | 2.34 | below avg |
| Nursing staff turnover | 41.3% | 59.6% | 46.4% | below avg |
| Deficiencies cited, last inspection | 6.0 | 10.3 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Pine Heights at Brattleboro Center for Nursing
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Sep 17, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Sep 17, 2025 · Full report (PDF) - Potential for harm
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · Sep 17, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Sep 17, 2025 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Sep 17, 2025 · Full report (PDF)
Show all 10 deficiencies
- Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Sep 17, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Sep 11, 2024 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Sep 11, 2024 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Sep 11, 2024 · Full report (PDF) - Minimal
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Sep 11, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 187 Oak Grove Avenue
Brattleboro, VT 05301 - CMS certification #
- 475023
- Ownership
- For profit - Corporation
- Certified beds
- 80
- Avg residents/day
- 78.8
- Provider type
- Medicare and Medicaid
- First certified
- 1972-06-19
- Chain
- National Health Care Associates (43 facilities)
- Setting
- Rural
Part of National Health Care Associates
National Health Care Associates operates 43 nursing facilities across the United States. View all National Health Care Associates facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Pine Heights at Brattleboro Center for Nursing using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day, works with hospice, diabetes care, 3 meals a day
- Staff pay 1 federal wage case with violations found, since 2008
- Workplace safety 1 OSHA workplace safety inspection since 2025, no violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What Pine Heights at Brattleboro Center for Nursing says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
24-hour skilled nursing care
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
, we offer access to a continuum of post-acute services including therapy, telehealth, diagnostics, home care, and hospice.
(page, checked Oct 12, 2026) - Offers diabetes care.
Diabetes Management
(page, checked Oct 12, 2026) - 3 meals a day.
3 meals a day, plus an always available menu
(page, checked Oct 12, 2026) - Apartment types named: private room, semi-private room.
Furnished semi-private and private rooms
(page, checked Oct 15, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Nov 23, 2008 to Nov 21, 2009. Violations found: Overtime. Back wages: $14,116 owed to 44 employees. Employer as DOL recorded it: Pine Heights at Brattleboro Center for Nursin (Brattleboro Crossings, LLC). Case 1517022.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Jun 16, 2025: complaint inspection, partial (health). Case closed Jun 25, 2025. No violations cited. OSHA record. OSHA recorded the employer as Brattleboro Crossings, LLC.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Brattleboro Memorial Hospital, Brattleboro. 0.1 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Thompson House Nursing Home, Brattleboro. 0.2 miles away, straight line.
- Nearest home health agency office
- Vna At Hcs Inc, Keene. 15.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 05301 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Fmc Monadnock Dialysis Center, Keene, 14.2 miles away, straight line (CMS rating 3 of 5 stars)
- Hospice
- 1 Medicare hospice tells CMS it serves ZIP code 05301.
- Nearest geriatric medicine practice
- Dartmouth-Hitchcock Clinic, Brattleboro. 0.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively moderate, inland flooding relatively high, wildfire very low, tornado relatively moderate, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Pine Heights at Brattleboro Center for Nursing a good nursing home?
CMS gives Pine Heights at Brattleboro Center for Nursing an overall rating of 5 out of 5 stars, including 3/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Pine Heights at Brattleboro Center for Nursing staffed?
Pine Heights at Brattleboro Center for Nursing reports 3.73 total nurse hours per resident per day, compared with the Vermont average of 4.31.
Has Pine Heights at Brattleboro Center for Nursing had inspection problems?
Its most recent CMS inspection cited 6 deficiencies.
How many beds does Pine Heights at Brattleboro Center for Nursing have?
Pine Heights at Brattleboro Center for Nursing is certified for 80 beds.