Nursing home
Windsor Grove Health and Rehabilitation
23352 Courthouse Highway, Windsor, VA 23487 · Map
For profit - Corporation · Part of Avardis Health (14 facilities) · 114 certified beds
Windsor Grove Health and Rehabilitation is a Medicare-certified nursing home in Windsor, Virginia. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 2/5 for health inspections). Nurse staffing is 2.61 hours per resident per day, below the Virginia average of 3.81. Its most recent inspection on May 1, 2025 cited 20 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Windsor Grove Health and Rehabilitation compares
This facility vs. the Virginia and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Virginia avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 2.61 | 3.81 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.29 | 0.69 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.57 | 2.12 | 2.34 | below avg |
| Nursing staff turnover | 49.4% | 48.4% | 46.4% | above avg |
| Deficiencies cited, last inspection | 20.0 | 14.5 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the May 1, 2025 inspection was corrected by June 26, 2025
What inspectors found at Windsor Grove Health and Rehabilitation
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · May 1, 2025 · Full report (PDF) - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · May 1, 2025 · Full report (PDF) - Potential for harm
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · May 1, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · May 1, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · May 1, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · May 1, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · May 1, 2025 · Full report (PDF) - Potential for harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · May 1, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · May 1, 2025 · Full report (PDF) - Potential for harm
Provide appropriate foot care.
Quality of Life and Care Deficiencies · May 1, 2025 · Full report (PDF) - Potential for harm
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies · May 1, 2025 · Full report (PDF) - Potential for harm
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies · May 1, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 23352 Courthouse Highway
Windsor, VA 23487 - CMS certification #
- 495347
- Ownership
- For profit - Corporation
- Certified beds
- 114
- Avg residents/day
- 110.9
- Provider type
- Medicare and Medicaid
- First certified
- 2000-08-01
- Chain
- Avardis Health (14 facilities)
- Setting
- Urban
Part of Avardis Health
Avardis Health operates 14 nursing facilities across the United States. View all Avardis Health facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Windsor Grove Health and Rehabilitation using Google Maps.
Other public records
- Workplace safety 1 OSHA workplace safety inspection since 2023, 3 violations cited
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Aug 8, 2023: complaint inspection, partial (health). Case closed Dec 20, 2023. 3 violations cited (3 other). Penalties: $1,000 proposed, $650 now. OSHA record. OSHA recorded the employer as Windsor Facility Operations, LLC.
Details
- Other than serious: Giving injury records to OSHA when asked (1904.40(a)). Penalty $1,000 proposed, $650 now.
- Other than serious: Portable fire extinguishers (1910.157(c)(1)). Penalty $0 proposed, $0 now.
- Other than serious: Portable fire extinguishers (1910.157(e)(3)). Penalty $0 proposed, $0 now.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Sentara Obici Hospital, Suffolk. 9.6 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Lake Prince Woods, INC, Suffolk. 7.4 miles away, straight line.
- Nearest home health agency office
- Lake Prince At Home LLC, Suffolk. 7.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 9.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 23487 as metropolitan (metropolitan high commuting).
- Dialysis within 15 miles
- Artificial Kidney Center - Suffolk, Suffolk, 9.6 miles away, straight line (CMS rating 2 of 5 stars)
Davita Nansemond Dialysis, Suffolk, 11.8 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 17 Medicare hospices tell CMS they serve ZIP code 23487.
Lake Prince Woods At Home LLC, office in Suffolk, 7.4 miles away, straight line
Bon Secours Hospice, office in Suffolk, 17.8 miles away, straight line (CMS family survey rating 3 of 5 stars)
Gentiva Ii, office in Newport News, 23.7 miles away, straight line - Nearest geriatric medicine practice
- Centerwell Senior Primary Care Va PLLC, Portsmouth. 22.5 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively high, inland flooding relatively moderate, wildfire relatively low, tornado relatively moderate, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
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Frequently asked questions
Is Windsor Grove Health and Rehabilitation a good nursing home?
CMS gives Windsor Grove Health and Rehabilitation an overall rating of 1 out of 5 stars, including 1/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Windsor Grove Health and Rehabilitation staffed?
Windsor Grove Health and Rehabilitation reports 2.61 total nurse hours per resident per day, compared with the Virginia average of 3.81.
Has Windsor Grove Health and Rehabilitation had inspection problems?
Its most recent CMS inspection cited 20 deficiencies.
How many beds does Windsor Grove Health and Rehabilitation have?
Windsor Grove Health and Rehabilitation is certified for 114 beds.