Nursing home
Waterview Health & Rehab Center
414 Algonquin Rd, Hampton, VA 23661 · Map
For profit - Limited Liability company · 130 certified beds
Waterview Health & Rehab Center is a Medicare-certified nursing home in Hampton, Virginia. CMS rates it 1 out of 5 stars overall (2/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.57 hours per resident per day, below the Virginia average of 3.81. Its most recent inspection on Aug 25, 2023 cited 29 deficiencies.
- 1 fine totaling $14,888In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Waterview Health & Rehab Center compares
This facility vs. the Virginia and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Virginia avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.57 | 3.81 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.40 | 0.69 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.02 | 2.12 | 2.34 | below avg |
| Nursing staff turnover | 57.1% | 48.4% | 46.4% | above avg |
| Deficiencies cited, last inspection | 29.0 | 14.5 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 1 fine totaling $14,888, 1 total penalty.
What inspectors found at Waterview Health & Rehab Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Aug 25, 2023 - Potential for harm
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Nutrition and Dietary Deficiencies · Aug 25, 2023 - Potential for harm
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies · Aug 25, 2023 - Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Aug 25, 2023 - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Aug 25, 2023
Show all 12 deficiencies
- Potential for harm
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 25, 2023 - Potential for harm
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies · Aug 25, 2023 - Potential for harm
Implement a program that monitors antibiotic use.
Infection Control Deficiencies · Aug 25, 2023 - Potential for harm
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Aug 25, 2023 - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Aug 25, 2023 - Potential for harm
Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident Rights Deficiencies · Aug 25, 2023 - Potential for harm
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Aug 25, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 414 Algonquin Rd
Hampton, VA 23661 - CMS certification #
- 495308
- Ownership
- For profit - Limited Liability company
- Certified beds
- 130
- Avg residents/day
- 113.6
- Provider type
- Medicare and Medicaid
- First certified
- 1996-03-06
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Waterview Health & Rehab Center using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day, works with hospice
- Emergency In hurricane evacuation Zone D
Full public records, with dates and sources
Care and services
From the community’s website
What Waterview Health & Rehab Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
We offer a full continuum of care, from temporary respite care, to long-term skilled nursing, to hospice services.
(page, checked Oct 15, 2026) - Nurse on site: 24 hours a day.
24/7 Nursing Care
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
We offer a full continuum of care, from temporary respite care, to long-term skilled nursing, to hospice services.
(page, checked Oct 15, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Sentara Careplex Hospital, Hampton. 4.0 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Coliseum Nursing and Rehabilitation Center, Hampton. 3.1 miles away, straight line.
- Nearest home health agency office
- Amedisys Home Health Of Newport News, Hampton. 3.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Rite Aid. 0.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 23661 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Langley Dialysis, Hampton, 2.3 miles away, straight line (CMS rating 3 of 5 stars)
Rai-Riverside Rmc-Newport News, Hampton, 3.2 miles away, straight line (CMS rating 1 of 5 stars)
Rai-Chesapeake Ave-Newport News, Newport News, 3.7 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 20 Medicare hospices tell CMS they serve ZIP code 23661.
Riverside Hospice Care, office in Newport News, 7.2 miles away, straight line (CMS family survey rating 3 of 5 stars)
Personal Touch Home Care & Hospice-Newport News, office in Newport News, 7.7 miles away, straight line
Affinity Care Of Virginia LLC, office in Newport News, 7.8 miles away, straight line (CMS family survey rating 2 of 5 stars) - Nearest geriatric medicine practice
- Riverside Physician Services Inc, Newport News. 7.2 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Hurricane evacuation zone
- Zone D on the Virginia hurricane evacuation zones (2020). (Virginia Department of Emergency Management, map updated Sep 30, 2025)
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: hurricane relatively moderate, inland flooding very low, coastal flooding very low, wildfire very low, tornado relatively low, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | See above | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Waterview Health & Rehab Center a good nursing home?
CMS gives Waterview Health & Rehab Center an overall rating of 1 out of 5 stars, including 2/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Waterview Health & Rehab Center staffed?
Waterview Health & Rehab Center reports 3.57 total nurse hours per resident per day, compared with the Virginia average of 3.81.
Has Waterview Health & Rehab Center had inspection problems?
Its most recent CMS inspection cited 29 deficiencies.
How many beds does Waterview Health & Rehab Center have?
Waterview Health & Rehab Center is certified for 130 beds.