Nursing home
Springtree Healthcare & Rehab Center
3433 Springtree Drive, Roanoke, VA 24012 · Map
For profit - Corporation · Part of Lifeworks Rehab (59 facilities) · 120 certified beds
Springtree Healthcare & Rehab Center is a Medicare-certified nursing home in Roanoke, Virginia. CMS rates it 3 out of 5 stars overall (1/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.48 hours per resident per day, below the Virginia average of 3.81. Its most recent inspection on May 23, 2024 cited 15 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Springtree Healthcare & Rehab Center compares
This facility vs. the Virginia and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Virginia avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.48 | 3.81 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.37 | 0.69 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.01 | 2.12 | 2.34 | below avg |
| Nursing staff turnover | 56.5% | 48.4% | 46.4% | above avg |
| Deficiencies cited, last inspection | 15.0 | 14.5 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the March 11, 2026 inspection was corrected by April 15, 2026
What inspectors found at Springtree Healthcare & Rehab Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Mar 11, 2026 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Mar 11, 2026 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Aug 20, 2025 · Full report (PDF) - Potential for harm
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Nursing and Physician Services Deficiencies · Aug 20, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · May 23, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies · May 23, 2024 · Full report (PDF) - Potential for harm
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Nutrition and Dietary Deficiencies · May 23, 2024 · Full report (PDF) - Potential for harm
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Administration Deficiencies · May 23, 2024 · Full report (PDF) - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · May 23, 2024 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · May 23, 2024 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · May 23, 2024 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · May 23, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 3433 Springtree Drive
Roanoke, VA 24012 - CMS certification #
- 495378
- Ownership
- For profit - Corporation
- Certified beds
- 120
- Avg residents/day
- 112.0
- Provider type
- Medicare and Medicaid
- First certified
- 2004-07-14
- Chain
- Lifeworks Rehab (59 facilities)
- Setting
- Urban
Part of Lifeworks Rehab
Lifeworks Rehab operates 59 nursing facilities across the United States. View all Lifeworks Rehab facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Springtree Healthcare & Rehab Center using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Carilion Medical Center, Roanoke. 4.4 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Star City Rehabilitation and Nursing, Roanoke. 0.7 miles away, straight line.
- Nearest home health agency office
- Carilion Home Care Services - Roanoke, Roanoke. 4.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Pharmacy. 0.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 24012 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc - Friendship Manor, Roanoke, 1.2 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Bma - North Roanoke, Roanoke, 2.4 miles away, straight line (CMS rating 2 of 5 stars)
Bma - Crystal Spring, Roanoke, 4.7 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 16 Medicare hospices tell CMS they serve ZIP code 24012.
Carilion Hospice Services Of Roanoke, office in Roanoke, 4.2 miles away, straight line (CMS family survey rating 4 of 5 stars)
Amedisys Hospice Care, office in Roanoke, 4.6 miles away, straight line (CMS family survey rating 4 of 5 stars)
Gentle Shepherd Hospice Inc, office in Roanoke, 4.6 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- Carilion Medical Center, Roanoke. 3.5 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado relatively low, heat wave very low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Springtree Healthcare & Rehab Center a good nursing home?
CMS gives Springtree Healthcare & Rehab Center an overall rating of 3 out of 5 stars, including 1/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Springtree Healthcare & Rehab Center staffed?
Springtree Healthcare & Rehab Center reports 3.48 total nurse hours per resident per day, compared with the Virginia average of 3.81.
Has Springtree Healthcare & Rehab Center had inspection problems?
Its most recent CMS inspection cited 15 deficiencies.
How many beds does Springtree Healthcare & Rehab Center have?
Springtree Healthcare & Rehab Center is certified for 120 beds.