Nursing home
Southampton Rehabilitation and Healthcare Center
7246 Forest Hill Ave, Richmond, VA 23225 · Map
For profit - Partnership · Part of Marquis Health Services (81 facilities) · 195 certified beds
Southampton Rehabilitation and Healthcare Center is a Medicare-certified nursing home in Richmond, Virginia. CMS rates it 2 out of 5 stars overall (1/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.55 hours per resident per day, below the Virginia average of 3.81. Its most recent inspection on Sep 3, 2021 cited 20 deficiencies.
- 4 fines totaling $38,952In CMS records: 4 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Southampton Rehabilitation and Healthcare Center compares
This facility vs. the Virginia and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Virginia avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.55 | 3.81 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.54 | 0.69 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.88 | 2.12 | 2.34 | below avg |
| Nursing staff turnover | 51.2% | 48.4% | 46.4% | above avg |
| Deficiencies cited, last inspection | 20.0 | 14.5 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the February 6, 2026 inspection was corrected by February 24, 2026
Penalties in CMS records: 4 fines totaling $38,952, 4 total penalties.
What inspectors found at Southampton Rehabilitation and Healthcare Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Immediate jeopardy
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies · Feb 6, 2026 · Full report (PDF) - Potential for harm
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care Deficiencies · Feb 6, 2026 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Feb 6, 2026 · Full report (PDF) - Potential for harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Feb 6, 2026 · Full report (PDF) - Potential for harm
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Jun 12, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Jun 12, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies · Jun 12, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Jun 12, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Jun 12, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Nov 7, 2024 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Nov 7, 2024 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Nov 7, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 7246 Forest Hill Ave
Richmond, VA 23225 - CMS certification #
- 495423
- Ownership
- For profit - Partnership
- Certified beds
- 195
- Avg residents/day
- 176.5
- Provider type
- Medicare and Medicaid
- First certified
- 2017-07-20
- Chain
- Marquis Health Services (81 facilities)
- Setting
- Urban
Part of Marquis Health Services
Marquis Health Services operates 81 nursing facilities across the United States. View all Marquis Health Services facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Southampton Rehabilitation and Healthcare Center using Google Maps.
Other public records
- Website says Nurse 24 hours a day, pets allowed
- Workplace safety 1 OSHA workplace safety inspection since 2024, no violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What Southampton Rehabilitation and Healthcare Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: 24 hours a day.
Our nurses and certified nurse’s aides are on-site 24/7 to care for and support our residents.
(page, checked Oct 15, 2026) - Pets allowed.
Pets are welcome as long as they’re on a leash.
(page, checked Oct 15, 2026) - Apartment types named: private room, semi-private room.
Private & Semi-Private Rooms
(page, checked Oct 15, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Sep 9, 2024: complaint inspection, partial (health). Case closed Sep 18, 2024. No violations cited. OSHA record. OSHA recorded the employer as Southampton Operator, LLC.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Cjw Medical Center, Richmond. 1.5 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Beaufont Health and Rehabilitation Center, Richmond. 2.2 miles away, straight line.
- Nearest home health agency office
- Welcome Homecare, Richmond. 1.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 23225 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Hioaks Dialysis, Richmond, 1.6 miles away, straight line (CMS rating 3 of 5 stars)
Davita Forest Hill Avenue Dialysis, Richmond, 1.6 miles away, straight line (CMS rating 2 of 5 stars)
Westhampton Dialysis Center LLC, Richmond, 2.9 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 23 Medicare hospices tell CMS they serve ZIP code 23225.
Bristol Hospice - Richmond, L.L.C., office in Richmond, 2.0 miles away, straight line
Enhabit Hospice (Richmond), office in Richmond, 2.5 miles away, straight line
Serenity First LLC, office in Richmond, 3.5 miles away, straight line - Nearest geriatric medicine practice
- Centerwell Senior Primary Care Va PLLC, Richmond. 2.5 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: hurricane relatively low, inland flooding relatively low, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Only cases that look tied to an earlier operator (not shown) |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Southampton Rehabilitation and Healthcare Center a good nursing home?
CMS gives Southampton Rehabilitation and Healthcare Center an overall rating of 2 out of 5 stars, including 1/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Southampton Rehabilitation and Healthcare Center staffed?
Southampton Rehabilitation and Healthcare Center reports 3.55 total nurse hours per resident per day, compared with the Virginia average of 3.81.
Has Southampton Rehabilitation and Healthcare Center had inspection problems?
Its most recent CMS inspection cited 20 deficiencies.
How many beds does Southampton Rehabilitation and Healthcare Center have?
Southampton Rehabilitation and Healthcare Center is certified for 195 beds.