Nursing home
Shenandoah Valley Health and Rehab
3737 Catalpa Ave, Buena Vista, VA 24416 · Map
For profit - Corporation · Part of Trio Healthcare (9 facilities) · 93 certified beds
Shenandoah Valley Health and Rehab is a Medicare-certified nursing home in Buena Vista, Virginia. CMS rates it 2 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.40 hours per resident per day, below the Virginia average of 3.81. Its most recent inspection on Feb 23, 2023 cited 6 deficiencies.
- 2 fines totaling $61,692In CMS records: 2 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Shenandoah Valley Health and Rehab compares
This facility vs. the Virginia and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Virginia avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.40 | 3.81 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.45 | 0.69 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.04 | 2.12 | 2.34 | below avg |
| Nursing staff turnover | 74.0% | 48.4% | 46.4% | above avg |
| Deficiencies cited, last inspection | 6.0 | 14.5 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 2 fines totaling $61,692, 2 total penalties.
What inspectors found at Shenandoah Valley Health and Rehab
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Jan 23, 2025 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Jan 23, 2025 · Full report (PDF) - Actual harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Jan 31, 2024 · Full report (PDF) - Actual harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Jan 31, 2024 · Full report (PDF) - Potential for harm
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Administration Deficiencies · Jan 31, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Administration Deficiencies · Jan 31, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jan 31, 2024 · Full report (PDF) - Potential for harm
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies · Jan 31, 2024 · Full report (PDF) - Potential for harm
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · Jan 31, 2024 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Jan 31, 2024 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Jan 31, 2024 · Full report (PDF) - Potential for harm
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Resident Rights Deficiencies · Jan 31, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 3737 Catalpa Ave
Buena Vista, VA 24416 - CMS certification #
- 495168
- Ownership
- For profit - Corporation
- Certified beds
- 93
- Avg residents/day
- 82.8
- Provider type
- Medicare and Medicaid
- First certified
- 1987-01-27
- Chain
- Trio Healthcare (9 facilities)
- Setting
- Rural
Part of Trio Healthcare
Trio Healthcare operates 9 nursing facilities across the United States. View all Trio Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Shenandoah Valley Health and Rehab using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day, works with hospice
Full public records, with dates and sources
Care and services
From the community’s website
What Shenandoah Valley Health and Rehab says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
As a Trio Healthcare skilled nursing facility serving Buena Vista, VA and the surrounding areas, we provide short-term rehab-to-home services, skilled nursing care, long-term care, rehabilitation therapy, memory care, and respite care services.
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
24-hour skilled nursing care
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
Hospice & Palliative Care
(page, checked Oct 15, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Carilion Stonewall Jackson Hospital, Lexington. 5.4 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Heritage Hall Lexington, East Lexington. 5.3 miles away, straight line.
- Nearest home health agency office
- Bayada Home Health Care Inc, Lexington. 5.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Buena Vista Family Pharmacy. 1.0 mile away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 24416 as small town (small town core).
- Dialysis within 15 miles
- Davita Lexington Dialysis (Va), Lexington, 5.1 miles away, straight line (CMS rating 4 of 5 stars)
- Hospice
- 6 Medicare hospices tell CMS they serve ZIP code 24416.
Connectionsplus Healthcare + Hospice, office in Lexington, 5.9 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- Centra Medical Group LLC, Lynchburg. 25.0 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- FEMA has a flood map for this community (effective April 6, 2000), but it is not in FEMA's digital flood map data, so the zone at this address could not be read. FEMA's Map Service Center has the map. (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado very low, heat wave very low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Shenandoah Valley Health and Rehab a good nursing home?
CMS gives Shenandoah Valley Health and Rehab an overall rating of 2 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Shenandoah Valley Health and Rehab staffed?
Shenandoah Valley Health and Rehab reports 3.40 total nurse hours per resident per day, compared with the Virginia average of 3.81.
Has Shenandoah Valley Health and Rehab had inspection problems?
Its most recent CMS inspection cited 6 deficiencies.
How many beds does Shenandoah Valley Health and Rehab have?
Shenandoah Valley Health and Rehab is certified for 93 beds.