Nursing home
Richfield Health Center - Salem
3719 Knollridge Road, Salem, VA 24153 · Map
Non profit - Corporation · 112 certified beds
Richfield Health Center - Salem is a Medicare-certified nursing home in Salem, Virginia. CMS rates it 3 out of 5 stars overall (2/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.99 hours per resident per day, above the Virginia average of 3.81. Its most recent inspection on May 15, 2024 cited 10 deficiencies.
- 2 fines totaling $17,226In CMS records: 2 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Richfield Health Center - Salem compares
This facility vs. the Virginia and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Virginia avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.99 | 3.81 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.48 | 0.69 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.31 | 2.12 | 2.34 | above avg |
| Nursing staff turnover | 53.6% | 48.4% | 46.4% | above avg |
| Deficiencies cited, last inspection | 10.0 | 14.5 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the December 5, 2024 inspection was corrected by January 8, 2025
Penalties in CMS records: 2 fines totaling $17,226, 2 total penalties.
What inspectors found at Richfield Health Center - Salem
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Actual harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Dec 5, 2024 · Full report (PDF) - Potential for harm
Provide or get specialized rehabilitative services as required for a resident.
Quality of Life and Care Deficiencies · Dec 5, 2024 · Full report (PDF) - Potential for harm
Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies · Dec 5, 2024 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Dec 5, 2024 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · May 15, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · May 15, 2024 · Full report (PDF) - Potential for harm
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · May 15, 2024 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · May 15, 2024 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · May 15, 2024 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · May 15, 2024 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · May 15, 2024 · Full report (PDF) - Potential for harm
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · May 15, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 3719 Knollridge Road
Salem, VA 24153 - CMS certification #
- 495013
- Ownership
- Non profit - Corporation
- Certified beds
- 112
- Avg residents/day
- 106.1
- Provider type
- Medicare and Medicaid
- First certified
- 1967-01-01
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Richfield Health Center - Salem using Google Maps.
Other public records
- Website says Transportation
Full public records, with dates and sources
Care and services
From the community’s website
What Richfield Health Center - Salem says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Provides transportation.
Our transportation services help our residents enjoy local dining, shopping, and entertainment in nearby downtown Roanoke.
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Lewisgale Medical Center, Salem. 5.3 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Snyder Nursing Home, Salem. 3.9 miles away, straight line.
- Nearest home health agency office
- Interim Healthcare Of Roanoke, Salem. 4.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 2.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 24153 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Glenvar Dialysis, Salem, 0.2 miles away, straight line (CMS rating 4 of 5 stars)
Bma - Roanoke-Salem Dialysis, Salem, 5.8 miles away, straight line (CMS rating 3 of 5 stars)
Fresenius Kidney Care South Roanoke, Roanoke, 9.2 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 13 Medicare hospices tell CMS they serve ZIP code 24153.
Heartland Hospice (Roanoke), office in Roanoke, 6.8 miles away, straight line (CMS family survey rating 2 of 5 stars)
Good Samaritan Hospice Inc, office in Roanoke, 7.3 miles away, straight line (CMS family survey rating 4 of 5 stars)
Medi Home Health & Hospice, office in Roanoke, 9.8 miles away, straight line - Nearest geriatric medicine practice
- Carilion Medical Center, Roanoke. 9.1 miles away, straight line. 3 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- FEMA has a flood map for this community (effective September 28, 2007), but it is not in FEMA's digital flood map data, so the zone at this address could not be read. FEMA's Map Service Center has the map. (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado relatively low, heat wave very low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Richfield Health Center - Salem a good nursing home?
CMS gives Richfield Health Center - Salem an overall rating of 3 out of 5 stars, including 2/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Richfield Health Center - Salem staffed?
Richfield Health Center - Salem reports 3.99 total nurse hours per resident per day, compared with the Virginia average of 3.81.
Has Richfield Health Center - Salem had inspection problems?
Its most recent CMS inspection cited 10 deficiencies.
How many beds does Richfield Health Center - Salem have?
Richfield Health Center - Salem is certified for 112 beds.