Nursing home
Nans Pointe Rehabilitation and Nursing (Skilled Nursing)
200 West Constance Road, Suffolk, VA 23434 · Map
For profit - Limited Liability company · Part of Eastern Healthcare Group (17 facilities) · 148 certified beds
Nans Pointe Rehabilitation and Nursing (Skilled Nursing) is a Medicare-certified nursing home in Suffolk, Virginia. CMS rates it 2 out of 5 stars overall (1/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.34 hours per resident per day, below the Virginia average of 3.81. Its most recent inspection on Jul 12, 2022 cited 29 deficiencies.
- 1 fine totaling $5,293In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Nans Pointe Rehabilitation and Nursing (Skilled Nursing) compares
This facility vs. the Virginia and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Virginia avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.34 | 3.81 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.31 | 0.69 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.88 | 2.12 | 2.34 | below avg |
| Nursing staff turnover | 58.3% | 48.4% | 46.4% | above avg |
| Deficiencies cited, last inspection | 29.0 | 14.5 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 1 fine totaling $5,293, 1 total penalty.
What inspectors found at Nans Pointe Rehabilitation and Nursing (Skilled Nursing)
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Oct 23, 2025 · Full report (PDF) - Potential for harm
Provide or get specialized rehabilitative services as required for a resident.
Quality of Life and Care Deficiencies · Oct 23, 2025 · Full report (PDF) - Potential for harm
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Administration Deficiencies · Oct 23, 2025 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Oct 23, 2025 · Full report (PDF) - Potential for harm
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Rights Deficiencies · Oct 23, 2025 · Full report (PDF)
Show all 12 deficiencies
- Actual harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Jul 12, 2022 - Potential for harm
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Jul 12, 2022 - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jul 12, 2022 - Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Jul 12, 2022 - Potential for harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Jul 12, 2022 - Potential for harm
Keep all essential equipment working safely.
Environmental Deficiencies · Jul 12, 2022 - Potential for harm
Perform COVID19 testing on residents and staff.
Infection Control Deficiencies · Jul 12, 2022
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 200 West Constance Road
Suffolk, VA 23434 - CMS certification #
- 495247
- Ownership
- For profit - Limited Liability company
- Certified beds
- 148
- Avg residents/day
- 126.9
- Provider type
- Medicare and Medicaid
- First certified
- 1991-06-28
- Chain
- Eastern Healthcare Group (17 facilities)
- Setting
- Urban
Part of Eastern Healthcare Group
Eastern Healthcare Group operates 17 nursing facilities across the United States. View all Eastern Healthcare Group facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Nans Pointe Rehabilitation and Nursing (Skilled Nursing) using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day, works with hospice, diabetes care
- Staff pay 1 federal wage case with violations found, since 2022
- Emergency In hurricane evacuation Zone B
Full public records, with dates and sources
Care and services
From the community’s website
What Nans Pointe Rehabilitation and Nursing (Skilled Nursing) says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
On-site 24/7 clinical nursing care
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
She graduated from ECPI University in 2020 as a Licensed Practical Nurse (LPN) and has since gained extensive experience in various healthcare settings, including home healthcare, long-term care facilities, skilled nursing, corrections, hospice care, and group homes.
(page, checked Oct 12, 2026) - Offers diabetes care.
Diabetes Management
(page, checked Oct 15, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Aug 15, 2022 to Aug 14, 2024. Violations found: Wages on federal service contracts. Back wages: $8,090 owed to 13 employees. Employer as DOL recorded it: Nans Pointe Rehabilitation and Nursing (Nans Pointe Rehabilitation and Nursing, LLC). Case 1995644.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Sentara Obici Hospital, Suffolk. 2.6 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Autumn Care of Suffolk, Suffolk. 2.1 miles away, straight line.
- Nearest home health agency office
- Perimeter Home Health LLC, Suffolk. 0.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 2.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 23434 as metropolitan (metropolitan high commuting).
- Dialysis within 15 miles
- Davita Nansemond Dialysis, Suffolk, 2.4 miles away, straight line (CMS rating 4 of 5 stars)
Artificial Kidney Center - Suffolk, Suffolk, 2.8 miles away, straight line (CMS rating 2 of 5 stars)
Fresenius Kidney Care North Suffolk Home, Suffolk, 9.8 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 28 Medicare hospices tell CMS they serve ZIP code 23434.
Lake Prince Woods At Home LLC, office in Suffolk, 4.0 miles away, straight line
Bon Secours Hospice, office in Suffolk, 13.4 miles away, straight line (CMS family survey rating 3 of 5 stars)
Medi Home Health And Hospice - Chesapeake, office in Chesapeake, 18.0 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Centerwell Senior Primary Care Va PLLC, Portsmouth. 15.3 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Hurricane evacuation zone
- Zone B on the Virginia hurricane evacuation zones (2020). (Virginia Department of Emergency Management, map updated Sep 30, 2025)
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: hurricane relatively moderate, inland flooding very low, coastal flooding very low, wildfire very low, tornado relatively low, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | See above | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Nans Pointe Rehabilitation and Nursing (Skilled Nursing) a good nursing home?
CMS gives Nans Pointe Rehabilitation and Nursing (Skilled Nursing) an overall rating of 2 out of 5 stars, including 1/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Nans Pointe Rehabilitation and Nursing (Skilled Nursing) staffed?
Nans Pointe Rehabilitation and Nursing (Skilled Nursing) reports 3.34 total nurse hours per resident per day, compared with the Virginia average of 3.81.
Has Nans Pointe Rehabilitation and Nursing (Skilled Nursing) had inspection problems?
Its most recent CMS inspection cited 29 deficiencies.
How many beds does Nans Pointe Rehabilitation and Nursing (Skilled Nursing) have?
Nans Pointe Rehabilitation and Nursing (Skilled Nursing) is certified for 148 beds.