Nursing home
Heritage Hall Tazewell
282 Ben Bolt Avenue, Tazewell, VA 24651 · Map
For profit - Limited Liability company · Part of Heritage Hall (16 facilities) · 180 certified beds
Heritage Hall Tazewell is a Medicare-certified nursing home in Tazewell, Virginia. CMS rates it 2 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.07 hours per resident per day, below the Virginia average of 3.81. Its most recent inspection on Mar 8, 2024 cited 14 deficiencies.
- 1 fine totaling $78,553In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Heritage Hall Tazewell compares
This facility vs. the Virginia and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Virginia avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.07 | 3.81 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.29 | 0.69 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.00 | 2.12 | 2.34 | below avg |
| Nursing staff turnover | 38.0% | 48.4% | 46.4% | below avg |
| Deficiencies cited, last inspection | 14.0 | 14.5 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the June 12, 2025 inspection was corrected by July 15, 2025
Penalties in CMS records: 1 fine totaling $78,553, 1 total penalty.
What inspectors found at Heritage Hall Tazewell
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jun 12, 2025 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Jun 12, 2025 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Jun 12, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Jun 12, 2025 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Mar 8, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Mar 8, 2024 · Full report (PDF) - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Mar 8, 2024 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Mar 8, 2024 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Mar 8, 2024 · Full report (PDF) - Potential for harm
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Mar 8, 2024 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Mar 8, 2024 · Full report (PDF) - Potential for harm
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies · Mar 8, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 282 Ben Bolt Avenue
Tazewell, VA 24651 - CMS certification #
- 495152
- Ownership
- For profit - Limited Liability company
- Certified beds
- 180
- Avg residents/day
- 154.6
- Provider type
- Medicare and Medicaid
- First certified
- 1984-12-01
- Chain
- Heritage Hall (16 facilities)
- Setting
- Rural
Part of Heritage Hall
Heritage Hall operates 16 nursing facilities across the United States. View all Heritage Hall facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Heritage Hall Tazewell using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Carilion Tazewell Community Hospital, Tazewell. 0.0 miles away, straight line.
- Nearest Medicare nursing home
- Westwood Center, Bluefield. 15.8 miles away, straight line.
- Nearest home health agency office
- Carilion Home Care Services Tazewell, Tazewell. 0.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 24651 as small town (small town core).
- Hospice
- 8 Medicare hospices tell CMS they serve ZIP code 24651.
Helping Hands Hospice, Inc, office in Cedar Bluff, 15.3 miles away, straight line
Legacy Hospice & Palliative Care, office in Cedar Bluff, 15.5 miles away, straight line (CMS family survey rating 5 of 5 stars)
Medical Services Of America Home Health & Hospice, office in Richlands, 16.0 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- Integrated Senior Care PC, Princeton. 25.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire relatively low, tornado very low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Heritage Hall Tazewell a good nursing home?
CMS gives Heritage Hall Tazewell an overall rating of 2 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Heritage Hall Tazewell staffed?
Heritage Hall Tazewell reports 3.07 total nurse hours per resident per day, compared with the Virginia average of 3.81.
Has Heritage Hall Tazewell had inspection problems?
Its most recent CMS inspection cited 14 deficiencies.
How many beds does Heritage Hall Tazewell have?
Heritage Hall Tazewell is certified for 180 beds.