Nursing home
Heritage Hall - Brookneal
633 Cook Avenue, Brookneal, VA 24528 · Map
For profit - Corporation · Part of Heritage Hall (16 facilities) · 60 certified beds
Heritage Hall - Brookneal is a Medicare-certified nursing home in Brookneal, Virginia. CMS rates it 4 out of 5 stars overall (1/5 for staffing, 5/5 for health inspections). Nurse staffing is 3.02 hours per resident per day, below the Virginia average of 3.81. Its most recent inspection on Jul 31, 2024 cited 0 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Heritage Hall - Brookneal compares
This facility vs. the Virginia and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Virginia avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.02 | 3.81 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.37 | 0.69 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.82 | 2.12 | 2.34 | below avg |
| Nursing staff turnover | 44.9% | 48.4% | 46.4% | below avg |
| Deficiencies cited, last inspection | 0.0 | 14.5 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- No health deficiencies cited at the last standard inspection (July 2024)
What inspectors found at Heritage Hall - Brookneal
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Dec 16, 2021 - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Dec 16, 2021 - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Dec 16, 2021 - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Dec 16, 2021 - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Dec 16, 2021
Show all 12 deficiencies
- Potential for harm
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · Dec 16, 2021 - Minimal
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Dec 16, 2021 - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jan 24, 2019 - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jan 24, 2019 - Potential for harm
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Nutrition and Dietary Deficiencies · Jan 24, 2019 - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Jan 24, 2019 - Potential for harm
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Jan 24, 2019
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 633 Cook Avenue
Brookneal, VA 24528 - CMS certification #
- 495242
- Ownership
- For profit - Corporation
- Certified beds
- 60
- Avg residents/day
- 55.6
- Provider type
- Medicare and Medicaid
- First certified
- 1991-05-29
- Chain
- Heritage Hall (16 facilities)
- Setting
- Urban
Part of Heritage Hall
Heritage Hall operates 16 nursing facilities across the United States. View all Heritage Hall facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Heritage Hall - Brookneal using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Sentara Halifax Regional Hospital, South Boston. 22.9 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Autumn Care of Altavista, Altavista. 20.3 miles away, straight line.
- Nearest home health agency office
- 1St Care Home Health South Boston, South Boston. 24.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Brookneal Drug Company. 0.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 24528 as metropolitan (metropolitan high commuting).
- Hospice
- 8 Medicare hospices tell CMS they serve ZIP code 24528.
- Nearest geriatric medicine practice
- Promedical Services Inc, Lynchburg. 27.9 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Looking for assisted living or memory care instead?
Frequently asked questions
Is Heritage Hall - Brookneal a good nursing home?
CMS gives Heritage Hall - Brookneal an overall rating of 4 out of 5 stars, including 1/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Heritage Hall - Brookneal staffed?
Heritage Hall - Brookneal reports 3.02 total nurse hours per resident per day, compared with the Virginia average of 3.81.
Has Heritage Hall - Brookneal had inspection problems?
Its most recent CMS inspection cited 0 deficiencies.
How many beds does Heritage Hall - Brookneal have?
Heritage Hall - Brookneal is certified for 60 beds.