Nursing home
Franklin Health and Rehabilitation Center
720 Orchard Avenue, Rocky Mount, VA 24151 · Map
For profit - Limited Liability company · Part of Lifeworks Rehab (59 facilities) · 120 certified beds
Franklin Health and Rehabilitation Center is a Medicare-certified nursing home in Rocky Mount, Virginia. CMS rates it 4 out of 5 stars overall (1/5 for staffing, 4/5 for health inspections). Nurse staffing is 3.30 hours per resident per day, below the Virginia average of 3.81. Its most recent inspection on Sep 22, 2023 cited 10 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Franklin Health and Rehabilitation Center compares
This facility vs. the Virginia and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Virginia avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.30 | 3.81 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.59 | 0.69 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.92 | 2.12 | 2.34 | below avg |
| Nursing staff turnover | 52.5% | 48.4% | 46.4% | above avg |
| Deficiencies cited, last inspection | 10.0 | 14.5 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Franklin Health and Rehabilitation Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Sep 22, 2023 - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Sep 22, 2023 - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Sep 22, 2023 - Potential for harm
Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies · Sep 22, 2023 - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Sep 22, 2023
Show all 12 deficiencies
- Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Sep 22, 2023 - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Sep 22, 2023 - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Sep 22, 2023 - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Sep 22, 2023 - Potential for harm
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Sep 22, 2023 - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Jul 22, 2021 - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Jul 22, 2021
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 720 Orchard Avenue
Rocky Mount, VA 24151 - CMS certification #
- 495207
- Ownership
- For profit - Limited Liability company
- Certified beds
- 120
- Avg residents/day
- 115.2
- Provider type
- Medicare and Medicaid
- First certified
- 1990-02-05
- Chain
- Lifeworks Rehab (59 facilities)
- Setting
- Urban
Part of Lifeworks Rehab
Lifeworks Rehab operates 59 nursing facilities across the United States. View all Lifeworks Rehab facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Franklin Health and Rehabilitation Center using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Carilion Franklin Memorial Hospital, Rocky Mount. 0.6 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Rocky Mount Health & Rehab Center, Rocky Mount. 1.0 mile away, straight line.
- Nearest home health agency office
- Carilion Home Care Franklin, Rocky Mount. 0.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 2.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 24151 as metropolitan (metropolitan high commuting).
- Dialysis within 15 miles
- Bma - Franklin County, Rocky Mount, 1.9 miles away, straight line (CMS rating 3 of 5 stars)
- Hospice
- 15 Medicare hospices tell CMS they serve ZIP code 24151.
Carilion Franklin Memorial Hospital, office in Rocky Mount, 0.5 miles away, straight line (CMS family survey rating 5 of 5 stars)
Medi Home Health & Hospice, office in Roanoke, 16.9 miles away, straight line
Heartland Hospice (Roanoke), office in Roanoke, 18.5 miles away, straight line (CMS family survey rating 2 of 5 stars) - Nearest geriatric medicine practice
- Carilion Medical Center, Roanoke. 17.5 miles away, straight line. 3 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado relatively low, heat wave very low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Only cases that look tied to an earlier operator (not shown) |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Franklin Health and Rehabilitation Center a good nursing home?
CMS gives Franklin Health and Rehabilitation Center an overall rating of 4 out of 5 stars, including 1/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Franklin Health and Rehabilitation Center staffed?
Franklin Health and Rehabilitation Center reports 3.30 total nurse hours per resident per day, compared with the Virginia average of 3.81.
Has Franklin Health and Rehabilitation Center had inspection problems?
Its most recent CMS inspection cited 10 deficiencies.
How many beds does Franklin Health and Rehabilitation Center have?
Franklin Health and Rehabilitation Center is certified for 120 beds.