Lilisity

Nursing home

Deep Creek Health & Rehabilitation

1017 George Washington Highway North, Chesapeake, VA 23323 · Map
For profit - Partnership · Part of Ark Post Acute Network (4 facilities) · 120 certified beds

Medicare and Medicaid certified
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Deep Creek Health & Rehabilitation is a Medicare-certified nursing home in Chesapeake, Virginia. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 2/5 for health inspections). Nurse staffing is 2.95 hours per resident per day, below the Virginia average of 3.81. Its most recent inspection on Jul 22, 2021 cited 23 deficiencies.

1 out of 5Overall CMS rating
2 out of 5Health inspections
1 out of 5Staffing
120 bedsCertified beds

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating1/5
Health inspections2/5
Staffing1/5
Quality measures2/5
Long-stay quality1/5
Short-stay quality2/5

How Deep Creek Health & Rehabilitation compares

This facility vs. the Virginia and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityVirginia avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)2.953.813.89below avg
RN staffing (hrs/resident/day)0.270.690.68below avg
Aide staffing (hrs/resident/day)1.462.122.34below avg
Nursing staff turnover57.6%48.4%46.4%above avg
Deficiencies cited, last inspection23.014.59.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

2.95Total nurse hrs/resident/day
0.27RN hrs/resident/day
1.22LPN hrs/resident/day
1.46Aide hrs/resident/day
2.49Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff57.6%
Registered nurses55.6%
Administrator changes1 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Jul 22, 2021Most recent inspection
23Deficiencies found
140Health inspection score
0Fines
  • Every deficiency from the September 19, 2025 inspection was corrected by October 27, 2025

What inspectors found at Deep Creek Health & Rehabilitation

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Environmental Deficiencies · Sep 19, 2025 · Full report (PDF)
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Sep 19, 2025 · Full report (PDF)
  • Potential for harm

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Administration Deficiencies · Sep 19, 2025 · Full report (PDF)
  • Potential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Sep 19, 2025 · Full report (PDF)
  • Potential for harm

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Quality of Life and Care Deficiencies · Sep 19, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Resident Rights Deficiencies · Sep 19, 2025 · Full report (PDF)
  • Potential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Nov 16, 2023 · Full report (PDF)
  • Potential for harm

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Nursing and Physician Services Deficiencies · Jul 22, 2021
  • Potential for harm

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Resident Assessment and Care Planning Deficiencies · Jul 22, 2021
  • Potential for harm

    Assure that each resident’s assessment is updated at least once every 3 months.

    Resident Assessment and Care Planning Deficiencies · Jul 22, 2021
  • Potential for harm

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Resident Rights Deficiencies · Jul 22, 2021
  • Potential for harm

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Nursing and Physician Services Deficiencies · Jul 22, 2021

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
1017 George Washington Highway North
Chesapeake, VA 23323
CMS certification #
495330
Ownership
For profit - Partnership
Certified beds
120
Avg residents/day
95.1
Provider type
Medicare and Medicaid
First certified
1998-08-01
Chain
Ark Post Acute Network (4 facilities)
Setting
Urban

Part of Ark Post Acute Network

Ark Post Acute Network operates 4 nursing facilities across the United States. View all Ark Post Acute Network facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Deep Creek Health & Rehabilitation using Google Maps.

Other public records

  • Workplace safety 1 OSHA workplace safety inspection since 2020, 5 violations cited
  • Emergency In hurricane evacuation Zone B
Full public records, with dates and sources

Staff pay and workplace safety

Federal records about how the employer here treats its staff.

OSHA workplace safety inspections

OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.

  • Jul 6, 2020: referral inspection, partial (health). Case closed Dec 2, 2020. 5 violations cited (3 serious, 2 other). Penalties: $7,300 proposed, $5,110 now. OSHA record. OSHA recorded the employer as Greenbrier Regional Medical Center. Matched by street address; the name OSHA recorded differs from the community's.
    Details
    • Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(c)(1)). Penalty $6,300 proposed, $4,410 now. To be fixed by Nov 30, 2020.
    • Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(e)(1)). Penalty $0 proposed, $0 now. To be fixed by Nov 30, 2020.
    • Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(f)(1)). Penalty $0 proposed, $0 now. To be fixed by Nov 30, 2020.
    • Other than serious: Keeping injury and illness records for five years (1904.33(a)). Penalty $1,000 proposed, $700 now. To be fixed by Nov 30, 2020.
    • Other than serious: Personal protective equipment (general) (1910.132(d)(2)). Penalty $0 proposed, $0 now. To be fixed by Nov 30, 2020.

Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.

Location and nearby care

Nearest hospital with an emergency room
Bon Secours Maryview Medical Center, Portsmouth. 4.1 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
Nearest Medicare nursing home
Portside Health & Rehab Center, Portsmouth. 2.1 miles away, straight line.
Nearest home health agency office
Medi Home Health Agency, Chesapeake. 4.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Pharmacy. 0.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 23323 as metropolitan (metropolitan core).
Dialysis within 15 miles
Rai - Airline-Portsmouth 7253, Portsmouth, 2.8 miles away, straight line (CMS rating 1 of 5 stars)
Davita Greater Portsmouth Dialysis, Portsmouth, 3.9 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
Dominion Dialysis Center, Chesapeake, 4.1 miles away, straight line (CMS rating 3 of 5 stars)
Hospice
25 Medicare hospices tell CMS they serve ZIP code 23323.
Medi Home Health And Hospice - Chesapeake, office in Chesapeake, 4.5 miles away, straight line (CMS family survey rating 3 of 5 stars)
Sentara Home Care Services - Chesapeake, office in Chesapeake, 4.5 miles away, straight line (CMS family survey rating 3 of 5 stars)
Comfort Care Home Health And Hospice, office in Chesapeake, 5.8 miles away, straight line (CMS family survey rating 3 of 5 stars)
Nearest geriatric medicine practice
Centerwell Senior Primary Care Va PLLC, Portsmouth. 4.4 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Hurricane evacuation zone
Zone B on the Virginia hurricane evacuation zones (2020). (Virginia Department of Emergency Management, map updated Sep 30, 2025)
Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: very low. By hazard: hurricane relatively low, inland flooding very low, coastal flooding relatively moderate, wildfire very low, tornado relatively low, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Only cases that look tied to an earlier operator (not shown)
OSHA workplace safety inspections since 2016Oct 15, 2026See above
Hurricane evacuation zone mapsSee above
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteCould not read the site

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Frequently asked questions

Is Deep Creek Health & Rehabilitation a good nursing home?

CMS gives Deep Creek Health & Rehabilitation an overall rating of 1 out of 5 stars, including 1/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Deep Creek Health & Rehabilitation staffed?

Deep Creek Health & Rehabilitation reports 2.95 total nurse hours per resident per day, compared with the Virginia average of 3.81.

Has Deep Creek Health & Rehabilitation had inspection problems?

Its most recent CMS inspection cited 23 deficiencies.

How many beds does Deep Creek Health & Rehabilitation have?

Deep Creek Health & Rehabilitation is certified for 120 beds.