Lilisity

Assisted Living and Memory Care

Harmony at Harbour View

5871 Harbour View Boulevard, Suffolk, VA 23435 · Map

State license active
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Harmony at Harbour View is a state-licensed assisted living, memory care community in Suffolk, Virginia. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.

Assisted LivingAlso memory care
State licensedAssisted living facility, special care unit
From $4,400/moStarting price

Prices

Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.

CareStarting atChecked
Assisted Living$4,400 /moOct 12, 2026
Memory Care$8,007 /moOct 12, 2026

Area costs

Assisted Living in Virginia typically starts at $4,000 to $5,300 a month. Based on 103 communities that publish prices. These are area figures, not this community's price.
Memory Care in Virginia typically starts at $5,700 to $8,000 a month. Based on 37 communities that publish prices. These are area figures, not this community's price.

Lilisity’s independent report

What the public record shows

Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.

State inspections

10Violations cited
28Complaint inspections

Last inspection: Jul 23, 2026. See the record

License

Active

Assisted Living Facility, Special Care Unit 45465.

Nearest emergency room

0.3 miles

Bon Secours Harbour View Medical Center.

Side by side with nearby communities

The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.

CommunityDistanceLicensed capacityPublished starting priceLicenseInspection citations
Harmony at Harbour View this communityNot listed$4,400/moActive10 violations, 1 of 28 complaints supported
COMMONWEALTH SENIOR LlVING AT CHURCHLAND HOUSE3.5 miNot listed$4,410/moActive1 violations, 0 of 6 complaints supported
Emily Green Shores5.0 miNot listedNot publishedActive0 violations, 0 of 8 complaints supported
Lillian's Loving Care6.3 miNot listedNot publishedActive0 violations, 0 of 2 complaints supported
Heart & Soul III ALF7.2 miNot listedNot publishedActive0 violations, 0 of 2 complaints supported
State inspection record10 violations, 1 of 28 complaints supported
License
One-year license, expires August 15, 2026
Last inspection
July 23, 2026
Inspections since December 20, 2021
47
Violations cited
10 in 2 inspections (and 32 more inspections with violations; see the state’s site)
Complaint inspections
28: 1 supported in whole or in part, 0 not supported, 27 with the outcome on the state’s site

Complaint inspections

  • July 23, 2026: Allegations about resident care and related services. The evidence gathered during the investigation supported some, but not all of the allegations, area(s) of non-compliance with standard(s) or law were: Resident Care and Related Services 1 violation cited.
  • March 10, 2026: See the state’s report for the outcome.
  • March 10, 2026: See the state’s report for the outcome.
  • December 17, 2025: See the state’s report for the outcome.
  • December 17, 2025: See the state’s report for the outcome.
Show all 9

Most recent violations, in the state’s words

  • July 23, 2026 (complaint inspection): 1 violation
    • Personal care services and general supervision and care: Based on the record review and resident interview the facility failed to ensure care provision and service delivery should be resident-centered to the maximum extent possible and include: Prompt response by staff to resident needs as reasonable to the circumstances. 22VAC40-73-(6)-460-B
  • July 23, 2026 (renewal inspection): 9 violations
    • Individualized service plans: Based on the record review and staff interview the facility failed to ensure the ISP shall be signed and dated by the resident or his legal guardian. 22VAC40-73-(6)-450-E
    • Individualized service plans: Based on the record review and staff interview the facility failed to ensure the preliminary plan she be identified as such and be signed and dated by the licensee, administrator, or his designee (i.e., the person who has developed the plan), and by the resident or his legal representative. 1. The record for resident #1, admission date 07/05/26 does not contain a document identified as the preliminary plan. 2. Upon request, and during an interview on 07/21/26 with staff # 5, staff #5 provided a document titled “VA Health and Service Evaluation” dated 07/05/26 as a preliminary plan completed for resident #1. The VA Health and Service Evaluation document did not include documentation that identified the document as the preliminary plan and the document was not signed and dated by the person who developed the plan nor the resident or the legal guardian. 22VAC40-73-(6)-450-A
    • Individualized service plans: Based on the record review and staff interview the facility failed to ensure the When hospice care is provided to a resident, the assisted living facility and the licensed hospice organization shall communicate and establish an agreed upon coordinated plan of care for the resident. The services provided by each shall be included on the individualized service plan. 22VAC40-73-(6)-450-D
    • Staff records and health requirements: Based on the record review and staff interview the facility failed to ensure health information required by these standards shall be maintained at the facility and be included in the staff record for each staff person, and also shall be maintained at the facility for each household member who comes in contact with residents each staff person on or within seven days prior to the first day of work at the facility and each household member prior to coming in contact with residents shall submit the results of a risk assessment, documenting the absence of tuberculosis in a communicable form as evidenced by the completion of the current screening form published by the Virginia Department of Health or a form consistent with it. 22VAC40-73-(3)-250-D
    • Individualized service plans: Based on the record review and staff interview the facility failed to ensure the comprehensive individualized service plan (ISP) shall include the following: Description of identified needs and date identified based upon the UAI and other sources: 22VAC40-73-(6)-450-C
    Show all 9
    • Resident rights: Based on the record review and staff interview the facility failed to ensure the rights and responsibilities of residents in assisted living facilities shall be reviewed annually with each resident or his legal representative or responsible individual as stipulated in subsection H of this section and each staff person. Evidence of this review shall be the resident's, his legal representative's or responsible individual's, or staff person's written acknowledgment of having been so informed, which shall include the date of the review and shall be filed in the resident's or staff person's record. 22VAC40-73-(6)-550-G
    • Administration of medications and related provisions: Based on the record review and staff interview the facility failed to ensure the Medication Administration Record (MAR) shall include: Date and time given and initials of direct care staff administering the medication; Any medication errors or omissions. 22VAC40-73-(6)-680-I
    • Physical examination and report: Based on the record review and staff interview the facility failed to ensure within the 30 days preceding admission, a person shall have a physical examination by an independent physician. The report of such examination shall be on file at the assisted living facility and shall include the following: The date of the physical examination. 22VAC40-73-(5)-320-A
    • Storage of medications: Based on observation and staff interview the facility failed to ensure A medicine cabinet, container, or compartment shall be used for storage of medications and dietary supplements prescribed for residents when such medications and dietary supplements are administered by the facility. Medications shall be stored in a manner consistent with current standards of practice. The Storage area shall be locked. 22VAC40-73-(6)-660-A-1
  • 31 earlier inspections with violations on the state’s site

Read every inspection report on the state’s site →

What these terms mean

A violation is a standard that the inspector found the facility did not meet. VDSS: “The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance.” Plans of correction are written by the facility.

For a complaint inspection, VDSS states whether “the evidence gathered during the investigation” supported the allegations. Violations found during a complaint visit that are not related to the complaint are listed on the same notice. VDSS also investigates incidents that a facility reports about itself; those are listed separately and are not counted as complaints.

Virginia sets the length of a license by the facility's record (22VAC40-80-100): “A three-year license may be issued when a facility's activities, services, and management routinely substantially exceed the minimum standards. A two-year license may be issued when a facility's services and management routinely meet and maintain compliance with minimum standards ... An annual license may be issued when a facility's activities, services, and management indicate an inconsistent level of compliance but substantial compliance is reached.”

A provisional license (22VAC40-80-110) may be issued “when a regular license expires and the applicant is temporarily unable to comply with the requirements of the regulations,” for up to 12 months. A conditional license (22VAC40-80-80) is for a new facility to “demonstrate compliance with specified standards.”

Each violation is labeled with the title of the rule it falls under in the Standards for Licensed Assisted Living Facilities (22VAC40-73).

Source: Virginia Department of Social Services, Division of Licensing Programs, data as of October 15, 2026, covering inspections since December 29, 2020. Always visit in person and ask the community about anything listed here.

License and ownershipActive license
License type
Assisted Living Facility, Special Care Unit
License number
45465
License status
Active
Administrator
Cristy Hansen

Source: Virginia state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.

Administrator name from the Virginia licensing record, as of Oct 12, 2026.

Location and nearby careNearest hospital 0.3 mi, nursing home 1.0 mi, pharmacy 1.0 mi
Nearest hospital with an emergency room
Bon Secours Harbour View Medical Center, Suffolk. 0.3 miles away, straight line.
Nearest Medicare nursing home
Northern Cardinal Rehabilitation and Nursing, Suffolk. 1.0 mile away, straight line.
Nearest home health agency office
Bon Secours Home Care, Suffolk. 1.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
CVS Pharmacy. 1.0 mile away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 23435 as metropolitan (metropolitan core).
Dialysis within 15 miles
Davita Harbour View Dialysis, Suffolk, 0.2 miles away, straight line (CMS rating 3 of 5 stars)
Fresenius Kidney Care North Suffolk, Suffolk, 2.6 miles away, straight line (CMS rating 2 of 5 stars)
Fresenius Kidney Care North Suffolk Home, Suffolk, 2.6 miles away, straight line (CMS rating 3 of 5 stars)
Hospice
23 Medicare hospices tell CMS they serve ZIP code 23435.
Bon Secours Hospice, office in Suffolk, 1.2 miles away, straight line (CMS family survey rating 3 of 5 stars)
Lake Prince Woods At Home LLC, office in Suffolk, 11.6 miles away, straight line
Sentara Home Care Services - Chesapeake, office in Chesapeake, 12.6 miles away, straight line (CMS family survey rating 3 of 5 stars)
Nearest geriatric medicine practice
Centerwell Senior Primary Care Va PLLC, Portsmouth. 5.9 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas; in a hurricane evacuation zone

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Hurricane evacuation zone
Zone C on the Virginia hurricane evacuation zones (2020). (Virginia Department of Emergency Management, map updated Sep 30, 2025)
Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively low. By hazard: hurricane relatively moderate, inland flooding very low, coastal flooding relatively high, wildfire relatively low, tornado relatively low, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

Questions to ask on a tour10 questions picked for this community from its record

Picked for this community from its record. Ask them in person and write down the answers.

  1. The state recorded a finding in July 2026. What was it, and how was it fixed?
  2. This address is in a hurricane evacuation zone. Where do residents go in an evacuation, and how do you move them?
  3. Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
  4. How much have prices gone up in each of the last three years?
  5. How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
  6. What dementia training does each caregiver get before working alone, and every year after?
  7. How do staff respond when a resident is agitated, frightened or tries to leave?
  8. How many caregivers are on duty during the day and at night?
  9. What happens if care needs increase? When would someone need to move?
  10. What fees are charged at move-in?
What we checked13 public sources we searched, with dates

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
Virginia Department of Social Services, Division of Licensing Programs inspection recordsOct 15, 2026See above
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
Hurricane evacuation zone mapsSee above
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here relatively low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteCould not read the site
Common questionsAnswers to 4 questions families ask
What type of care does Harmony at Harbour View provide?

Harmony at Harbour View is licensed by the state of Virginia for assisted living, memory care in Suffolk, Virginia.

Does Lilisity rate Harmony at Harbour View?

No. We publish state licensing details for Harmony at Harbour View but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.

How much does Harmony at Harbour View cost?

Assisted Living in Virginia typically starts at $4,000 to $5,300 a month. Based on 103 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.

How do I contact Harmony at Harbour View?

Use Harmony at Harbour View's website, harmonyseniorservices.com/senior-living/va/suffolk/harbour-view-blvd, or visit at 5871 Harbour View Boulevard, Suffolk, VA 23435.

Choosing assisted livingOur care guide: what to look for, what it costs, how families pay, and more questions to ask (PDF)

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How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid