Hanover Manor is a state-licensed assisted living community in Ashland, Virginia. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Care and services
From the community’s website
What Hanover Manor says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Provides transportation.
We arrange transportation and escort residents to and from medical appointments.
(page, checked Oct 15, 2026) - 3 meals a day.
3 meals a day, plus snacks
(page, checked Oct 15, 2026) - Has a secured outdoor area.
Secure grounds, familiar faces and predictable routines keep memory care residents feeling safe and reassured.
(page, checked Oct 15, 2026) - Apartment types named: private room, semi-private room.
Semi-Private Suite:
(page, checked Oct 15, 2026) - One-time community fee: charged.
One-time Community fee: $3000
(page, checked Oct 15, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last inspection: Mar 7, 2025. See the record
License
Active
Assisted Living Facility 48748.
Nearest emergency room
11.2 miles
Bon Secours Memorial Regional Medical Center, rated 4 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Hanover Manor this community | Not listed | Not published | Active | 0 violations, 0 of 3 complaints supported | |
| Elizabeth House Assisted Living | 6.6 mi | Not listed | $3,126/mo | Active | 0 violations, 0 of 7 complaints supported |
| Tru Life Family Services | 7.0 mi | Not listed | Not published | Active | 0 violations, 0 of 1 complaints supported |
| Yama Services #2 | 7.2 mi | Not listed | Not published | Active | 1 violations, 0 of 2 complaints supported |
| YAMA Services | 7.4 mi | Not listed | Not published | Active | 1 violations, 0 of 1 complaints supported |
State inspection record0 violations, 0 of 3 complaints supported
- License
- One-year license, expires May 30, 2027
- Last inspection
- March 7, 2025
- Inspections since November 22, 2022
- 8
- Violations cited
- 0 in 0 inspections (and 5 more inspections with violations; see the state’s site)
- Complaint inspections
- 3: 0 supported in whole or in part, 0 not supported, 3 with the outcome on the state’s site
Complaint inspections
- May 30, 2024: See the state’s report for the outcome.
- April 2, 2024: See the state’s report for the outcome.
- September 18, 2023: See the state’s report for the outcome.
Read every inspection report on the state’s site →
What these terms mean
A violation is a standard that the inspector found the facility did not meet. VDSS: “The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance.” Plans of correction are written by the facility.
For a complaint inspection, VDSS states whether “the evidence gathered during the investigation” supported the allegations. Violations found during a complaint visit that are not related to the complaint are listed on the same notice. VDSS also investigates incidents that a facility reports about itself; those are listed separately and are not counted as complaints.
Virginia sets the length of a license by the facility's record (22VAC40-80-100): “A three-year license may be issued when a facility's activities, services, and management routinely substantially exceed the minimum standards. A two-year license may be issued when a facility's services and management routinely meet and maintain compliance with minimum standards ... An annual license may be issued when a facility's activities, services, and management indicate an inconsistent level of compliance but substantial compliance is reached.”
A provisional license (22VAC40-80-110) may be issued “when a regular license expires and the applicant is temporarily unable to comply with the requirements of the regulations,” for up to 12 months. A conditional license (22VAC40-80-80) is for a new facility to “demonstrate compliance with specified standards.”
Each violation is labeled with the title of the rule it falls under in the Standards for Licensed Assisted Living Facilities (22VAC40-73).
Source: Virginia Department of Social Services, Division of Licensing Programs, data as of October 15, 2026, covering inspections since December 29, 2020. Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Assisted Living Facility
- License number
- 48748
- License status
- Active
- County
- Hanover County
- Community Administrator
- Tori Davis
Source: Virginia state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Community Administrator name from public records we reviewed, as of Oct 12, 2026.
Location and nearby careNearest hospital 11.2 mi, nursing home 0.0 mi, pharmacy 1.4 mi
- Nearest hospital with an emergency room
- Bon Secours Memorial Regional Medical Center, Mechanicsville. 11.2 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Ashland Nursing and Rehabilitation, Ashland. 0.0 miles away, straight line.
- Nearest home health agency office
- Nayar Health Care LLC, Ashland. 0.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Food Lion Pharmacy. 1.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 23005 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Usrc Ashland, Ashland, 1.5 miles away, straight line (CMS rating 3 of 5 stars)
Fresenius Kidney Care Laurel Park, Henrico, 9.3 miles away, straight line (CMS rating 3 of 5 stars)
Davita Glenside Dialysis, Richmond, 11.0 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 20 Medicare hospices tell CMS they serve ZIP code 23005.
Nayar Hospice LLC, office in Ashland, 0.9 miles away, straight line
Ascend Hospice, office in Glen Allen, 6.9 miles away, straight line (CMS family survey rating 4 of 5 stars)
Amedisys Hospice Of Richmond, office in Glen Allen, 7.6 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Eventus Wh Mid-Atlantic Care LLC, Glen Allen. 8.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; in FEMA's high-risk flood area (Zone AE)
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone AE: 1% annual chance flood area (high risk); base flood elevation set. This is inside FEMA's Special Flood Hazard Area, where flood insurance is required for federally backed mortgages. (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire relatively low, tornado relatively low, heat wave relatively low, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in March 2025. What was it, and how was it fixed?
- This address is in FEMA's high-risk flood area. Where do residents go in an evacuation, and how do you move them?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Virginia Department of Social Services, Division of Licensing Programs inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Hanover Manor provide?
Hanover Manor is licensed by the state of Virginia for assisted living in Ashland, Virginia.
Does Lilisity rate Hanover Manor?
No. We publish state licensing details for Hanover Manor but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Hanover Manor cost?
Assisted Living in Virginia typically starts at $4,000 to $5,300 a month. Based on 103 communities that publish prices. These are area figures, not this community's price. Hanover Manor does not publish its prices.
How do I contact Hanover Manor?
Use Hanover Manor's website, hanovermanoral.com, or visit at 809/811 Thompson Street, Ashland, VA 23005.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid