Carriage Hill Retirement

License

One-year license, expires June 30, 2025

Last inspection

September 21, 2026

Inspections since December 29, 2020

116

Violations cited

62 in 17 inspections (and 67 more inspections with violations; see the state’s site)

Complaint inspections

86: 6 supported in whole or in part, 3 not supported, 2 with the outcome not stated, 75 with the outcome on the state’s site

Complaint inspections

• August 24, 2026: Allegations about resident care and related services. The evidence gathered during the investigation supported some, but not all of the allegations; area(s) of non-compliance with standard(s) or law were: resident care and related services 8 violations cited.
• August 25, 2026: Allegations about resident care and related services. The evidence gathered during the investigation did not support the allegations of non-compliance with standard(s) or law. 1 violation cited.
• September 21, 2026: Outcome not stated in the summary. 2 violations cited.
• August 25, 2026: Allegations about staffing and supervision. The evidence gathered during the investigation supported the allegations of non-compliance with standard(s) or law, and violation(s) were issued. 3 violations cited.
• September 21, 2026: Outcome not stated in the summary. 2 violations cited.

Investigations of incidents the facility reported to VDSS

• August 25, 2026: Allegations about resident care and related services. The evidence gathered during the investigation supported some, but not all of the self-report; area(s) of non-compliance with standard(s) or law were: Resident care and related services 9 violations cited.
• August 26, 2026: Allegations about resident care and related services. The evidence gathered during the investigation supported the allegation of non-compliance with standard(s) or law, and violation(s) were issued. 3 violations cited.
• August 26, 2026: Allegations about resident care and related services. The evidence gathered during the investigation supported the self-report of non-compliance with standard(s) or law, and violation(s) were issued. 3 violations cited.
• August 26, 2026: Allegations about resident care and related services. The evidence gathered during the investigation supported the self-report of non-compliance with standard(s) or law, and violation(s) were issued. 3 violations cited.
• August 25, 2026: Allegations about resident care and related services. The evidence gathered during the investigation did not support the self-report of non-compliance with standard(s) or law. 4 violations cited.
• and 1 more on the state’s site

Most recent violations, in the state’s words

• August 24, 2026 (complaint inspection): 8 violations
  • Personal care services and general supervision and care: Based on resident record review and staff interview, the facility failed to ensure that personal assistance and care are provided to each resident as necessary so that the needs of the resident are met, including assistance or care with bathing at least twice a week, but more often if needed or desired. 22VAC40-73-(6)-460-H
  • Administration of medications and related provisions: Based on resident record review and staff interview, the facility failed to ensure that all required documentation was included on medication administration records (MARs). 22VAC40-73-(6)-680-I
  • Fall risk rating: Based on resident record review and staff interview, the facility failed to ensure should a resident who meets the criteria for assisted living care fall, the facility must show documentation of an analysis of the circumstances of the fall and interventions that were initiated to prevent or reduce risk of subsequent falls. 22VAC40-73-(5)-325-C
  • Incident reports: Based on resident record review, the facility failed to ensure to report to the regional licensing office within 24 hours any major incident that has negatively affected or that threatens the life, health, safety, or welfare of any resident. 22VAC40-73-(2)-70-A
  • Individualized service plans: Based on resident record review and staff interview, the facility failed to ensure individualized service plans (ISPs) shall be reviewed and updated at least once every 12 months and as needed for a significant change of a resident’s condition. 22VAC40-73-(6)-450-F
  Show all 8

  • Fall risk rating: Based on resident record review, the facility failed to ensure the fall risk rating shall be reviewed and updated after a fall. 22VAC40-73-(5)-325-B
  • Individualized service plans: Based on resident record review, the facility failed to ensure the individualized service plan (ISP) shall be signed and dated by the resident or his legal representative. 22VAC40-73-(6)-450-E
  • Resident records: Based on resident record review and staff interview, the facility failed to ensure all resident records shall be kept current and retained at the facility. 22VAC40-73-(6)-560-E
• August 25, 2026 (monitoring inspection): 9 violations
  • Resident records: Based on resident record review and staff interview, the facility failed to ensure that resident records were kept current and retained at the facility. 22VAC40-73-(6)-560-E
  • Personal care services and general supervision and care: Based on resident record review and staff interview, the facility failed to assume general responsibility for the health, safety, and well-being of the residents. 22VAC40-73-(6)-460-A
  • Smoking: Based on resident record review, facility policy review and staff interviews, the facility failed to ensure that smoking by residents, staff, volunteers, and visitors shall be done only in areas designated by the facility and approved by the State Fire Marshal or local fire official. 22VAC40-73-(7)-820-A
  • Individualized service plans: Based on resident record review and staff interview, the facility failed to ensure that individualized services plans (ISP) were updated as needed for a significant change in a residents condition. 22VAC40-73-(6)-450-F
  • Administration of medications and related provisions: Based on resident record review, the facility failed to ensure that medications were administered in accordance with physician or other prescriber’s instructions. 22VAC40-73-(6)-680-D
  Show all 9

  • Physician's or other prescriber's order: Based on resident record review, the facility failed to ensure that resident records contained physician's or other prescriber's signed written order or a dated notation of the physician's or other prescriber's oral order. 22VAC40-73-(6)-650-E
  • Incident reports: Based on resident record review, the facility failed to report to the regional licensing office within 24 hours any major incident that has negatively affected or that threatens the life, health, safety, or welfare of any resident. 22VAC40-73-(2)-70-A
  • Administration of medications and related provisions: Based on resident record review and staff interview, the facility failed to ensure that all required documentation was included on residents medication administration records (MARs). 22VAC40-73-(6)-680-I
  • Administration of medications and related provisions: Based on resident record review, the facility failed to ensure that medical procedures or treatments ordered by a physician or other prescriber were provided according to his instructions and documented. 22VAC40-73-(6)-680-E
• August 26, 2026 (monitoring inspection): 3 violations
  • Staff records and health requirements: Based on staff interviews, the facility failed to ensure that a record shall be established for each staff person. 22VAC40-73-(3)-250-A
  • Administration of medications and related provisions: Based on facility self-reported incident, resident record review, and staff interview, the facility failed to ensure medications shall be administered in accordance with the physician’s or other prescriber’s instructions. 22VAC40-73-(6)-680-D
  • Resident records: Based on resident record review and staff interview, the facility failed to ensure all resident records shall be kept current, retained at the facility, and kept in a locked area, except that information shall be made available as noted in subsection F of this section. 22VAC40-73-(6)-560-E
• 81 earlier inspections with violations on the state’s site

Read every inspection report on the state’s site →

Source: Virginia Department of Social Services, Division of Licensing Programs, data as of October 15, 2026, covering inspections since December 29, 2020. Always visit in person and ask the community about anything listed here.