Benchmark at Alexandria

License

One-year license, expires September 30, 2027

Last inspection

August 20, 2026

Inspections since March 25, 2024

13

Violations cited

23 in 2 inspections (and 9 more inspections with violations; see the state’s site)

Complaint inspections

3: 0 supported in whole or in part, 0 not supported, 3 with the outcome on the state’s site

Complaint inspections

• February 3, 2026: See the state’s report for the outcome.
• January 23, 2025: See the state’s report for the outcome.
• October 17, 2024: See the state’s report for the outcome.

Investigations of incidents the facility reported to VDSS

• August 20, 2026: Allegations about admission, retention and discharge of residents and resident care and related services. The evidence gathered during the investigation supported the self-report of non-compliance with standard(s) or law, and violation(s) were issued. 4 violations cited.

Most recent violations, in the state’s words

• August 20, 2026 (renewal inspection): 19 violations
  • Emergency preparedness and response plan: Based on record review and staff interview, the facility failed to review the emergency preparedness plan annually or more often as needed, document the review by signing and dating the plan, and make necessary plan revisions. 22VAC40-73-(9)-950-F
  • Plan for resident emergencies and practice exercise: Based on resident record review and staff interview, the facility failed to ensure that the procedures in the plan for resident emergencies required in subsection A of this section should be reviewed by the facility at least every six months with all staff. Documentation of the review should be signed and dated by each staff person. 22VAC40-73-(9)-990-B
  • Emergency equipment and supplies: Based on record review and staff interview, the facility failed to ensure the availability of a 96-hour supply of emergency food and drinking water. At least 48 hours of the supply must be on site at any given time, of which the facility’s rotating stock may be used. 22VAC40-73-(9)-980-H
  • Resident rights: Based on staff record review and staff interview, the facility failed to ensure that the rights and responsibilities of residents in assisted living facilities should be reviewed annually with each staff person. Evidence of this review should be the staff person’s written acknowledgment of having been so informed, which should include the date of the review and should be filed in the resident’s or staff person’s record. 22VAC40-73-(6)-550-G
  • Private duty personnel: Based on private duty personnel review and staff interview, the facility failed to ensure that when private duty personnel from licensed home care organizations provide direct care or companion services to residents in an assisted living facility, the following applies: before direct care or companion services were initiated, the facility should obtain, in writing, information on the type and frequency of the services to be delivered to the resident by private duty personnel, review the information to determine if it is acceptable, and provide notification to the home care organization regarding any needed changes; should provide orientation and training to private duty personnel regarding the facility’s policies and procedures related to the duties of private duty personnel. 22VAC40-73-(3)-220-A
  Show all 11

  • First aid and CPR certification: Based on staff record review and staff interview, the facility failed to ensure that each direct care staff member maintained current certification in first aid from the American Red Cross, American Heart Association, National Safety Council, American Safety and Health Institute, community college, hospital, volunteer rescue squad or fire department. 22VAC40-73-(3)-260-A
  • Staffing: Based on record review and staff interview, the facility failed to maintain a written plan that specified the number and type of direct care staff required to meet the day-to-day, routine direct care needs and any identified special needs for the residents in care. 22VAC40-73-(4)-280-B
  • Admission and retention of residents: Based on resident record review and staff interview, the facility failed not admit an individual before a determination had been made that the facility can meet the needs of the individual. The facility should make the determination based upon the following information at a minimum: a documented interview between the administrator or a designee responsible for admission and retention decisions, the individual, and his legal representative, if any. 22VAC40-73-(5)-310-B
  • Physician's or other prescriber's order: Based on resident record review and staff interview, the facility failed to ensure that no medication, dietary supplement, diet, medical procedure, or treatment should be started, changed, or discontinued by the facility without a valid order from a physician or other prescriber. Medications include prescription, over-the-counter, and sample medications. 22VAC40-73-(6)-650-A
  • Health care oversight: Based on record review and staff interview, the facility failed to ensure that each assisted living facility should retain a licensed health care professional who had at least two years of experience as a health care professional in an adult residential facility, adult day center, acute care facility, nursing home, or licensed home care or hospice organization, either by direct employment or on a contractual basis, to provide on-site health care oversight. 22VAC40-73-(6)-490-A
  • and 9 more
• August 20, 2026 (monitoring inspection): 4 violations
  • Personal care services and general supervision and care: Based on resident record review and staff interview, the facility failed to ensure that care provision and service delivery should be resident-centered to the maximum extent possible and include personalization of care and services tailored to the resident’s circumstances and preferences. 22VAC40-73-(6)-460-B
  • Staff orientation and initial training: Based on staff record review and staff interview, the facility failed to ensure that all staff should be trained in the relevant laws, regulations, and the facility’s policies and procedures sufficiently to implement requirements and procedures for detecting and reporting suspected abuse, neglect, or exploitation of residents and for mandated reporters, the consequences for failing to make a required report, as set out in 63.2-1606 of the Code of Virginia. 22VAC40-73-(3)-120-C
  • Rights and responsibilities of residents of assisted living facilities; certification of licensure: Based on resident record review, video recording, and staff interview, the facility failed to ensure that any resident of an assisted living facility has the rights and responsibilities enumerated in this section. The operator or administrator of an assisted living facility should establish written policies and procedures to ensure that, at the minimum, each person who became a resident of the assisted living facility is free from mental, emotional, physical, sexual, and economic abuse or exploitation; is free from forced isolation, threats or other degrading or demeaning acts against him; and his known needs are not neglected or ignored by personnel of the facility; and is treated with courtesy, respect, and consideration as a person of worth, sensitivity, and dignity. 63.2-(18)-1808-A-10
  • Restorative, habilitative, and rehabilitative services: Based on staff record review and staff interview, the facility failed to ensure that direct care staff who was involved in the care of residents using assistive devices should know how to operate and utilize the devices. 22VAC40-73-(6)-480-F
• 8 earlier inspections with violations on the state’s site

Read every inspection report on the state’s site →

Source: Virginia Department of Social Services, Division of Licensing Programs, data as of October 15, 2026, covering inspections since December 29, 2020. Always visit in person and ask the community about anything listed here.