Banister Residential Care Facility

Provisional license. VDSS issues a provisional license when a facility’s regular license has expired and it is “temporarily unable to comply with the requirements of the regulations.” Ask the community why, and read the reports below.

License

Provisional license, expires September 9, 2026

Last inspection

September 2, 2026

Inspections since October 28, 2021

39

Violations cited

37 in 2 inspections (and 28 more inspections with violations; see the state’s site)

Complaint inspections

14: 0 supported in whole or in part, 0 not supported, 14 with the outcome on the state’s site

Complaint inspections

• December 17, 2025: See the state’s report for the outcome.
• October 8, 2025: See the state’s report for the outcome.
• June 5, 2025: See the state’s report for the outcome.
• December 18, 2024: See the state’s report for the outcome.
• August 15, 2024: See the state’s report for the outcome.

Most recent violations, in the state’s words

• September 2, 2026 (renewal inspection): 14 violations
  • Administration of medications and related provisions: Based on resident record review, the facility failed to ensure the medication administration record (MAR) contains all required components. 22VAC40-73-(6)-680-I
  • Medication management plan and reference materials: Based on resident record and the facility medication management plan (MMP) review, the facility failed to implement their MMP regarding methods to ensure that residents prescription medications and any over- the- counter drugs and supplements ordered for the resident are filled and refilled in a timely manner to avoid missed dosages. 22VAC40-73-(6)-640-A
  • Background checks: sworn statement or affirmation: Based on staff record review and staff interview, the facility failed to ensure the sworn statement or affirmation shall be completed for all applicants for employment. 22VAC40-90-(BC2)-30-B
  • Uniform assessment instrument (UAI): Based on resident record review and staff interview, the facility failed to ensure the uniform assessment instrument (UAI) shall be completed prior to admission, at least annually, and whenever there is a significant change in the resident’s condition. 22VAC40-73-(6)-440-A
  • Administration of medications and related provisions: Based on resident record review, the facility failed to ensure that all medical procedures or treatments ordered by a physician were documented. 22VAC40-73-(6)-680-E
  Show all 11

  • Direct care staff training: Based on staff record review, the facility failed to ensure that for medications aides, continuing education required by the Virginia Board of Nursing was completed as required. 22VAC40-73-(3)-210-D
  • Designated direct care staff person in charge: Based on staff record review and staff interview, the facility failed to ensure that prior to being placed in charge, the staff member shall be informed of and receive training on his duties and responsibilities and provided written documentation of such duties and responsibilities. 22VAC40-73-(3)-190-C
  • Individualized service plans: Based on resident record review and staff interview, the facility failed to ensure individualized service plans (ISPs) shall be reviewed and updated at least once every 12 months and as needed for a significant change of a resident’s condition. 22VAC40-73-(6)-450-F
  • Administration of medications and related provisions: Based on resident record review, the facility failed to ensure medications shall be administered in accordance with the physician’s or other prescriber’s instructions. 22VAC40-73-(6)-680-D
  • Menus for meals and snacks: Based on observations of the facility, resident interview, and staff interviews, the facility failed to ensure any menu substitutions or additions shall be recorded on the posted menu. 22VAC40-73-(6)-610-B
  • and 4 more
• June 25, 2026 (monitoring inspection): 23 violations
  • Health care services: Based on resident record review and staff interview, the facility failed to ensure that either directly or indirectly, that the health care service needs of residents are met. 22VAC40-73-(6)-470-A
  • Medication management plan and reference materials: Based on resident record review and the facility medication management plan (MMP), the failed to implement their MMP in regard to methods to ensure that each resident's prescription medications and any over- the- counter drugs and supplements ordered for the resident are filled and refilled in a timely manner to avoid missed dosages. 22VAC40-73-(6)-640-A
  • Resident personal and social information: Based on resident record review, the facility failed to ensure that all required information was included on resident personal/social data forms. 22VAC40-73-(5)-380-A
  • Uniform assessment instrument (UAI): Based on resident record review, the facility failed to ensure that public pay uniform assessment instruments (UAI) were completed as required by a case manager or qualified assessor. 22VAC40-73-(6)-440-E
  • Direct care staff training: Based on staff record review, the facility failed to ensure that for medications aides, continuing education required by the Virginia Board of Nursing was completed as required. 22VAC40-73-(3)-210-D
  Show all 11

  • General requirements: Based on observations of the facility physical plant, the facility failed to ensure that cleaning supplies and other hazardous materials were stored in a locked area. 22VAC40-73-(8)-860-I
  • Admission and retention of residents: Based on resident record review, the facility failed to ensure no resident was retained who requires a level of care or service or type of service for which the facility is not licensed or which the facility does not provide. 22VAC40-73-(5)-310-A
  • Admission and retention of residents: Based on resident record review, the facility failed to ensure that a documented interview between the administrator or a designee responsible for admission and retention decisions, the individual, and his legal representative was completed. 22VAC40-73-(5)-310-B
  • General requirements: Based on observation of the facility’s physical plant, the facility failed to ensure that hot water at taps available to residents were maintained within a range of 105°F to 120°F. 22VAC40-73-(8)-860-G
  • Sex offender information: Based on resident record review, the facility failed to ascertain prior to admission whether a potential resident is a registered sex offender if the facility anticipates the potential resident will have a length of stay greater than three days or in fact stays longer than three days. 22VAC40-73-(5)-350-B
  • and 13 more
• 27 earlier inspections with violations on the state’s site

Read every inspection report on the state’s site →

Source: Virginia Department of Social Services, Division of Licensing Programs, data as of October 15, 2026, covering inspections since December 29, 2020. Always visit in person and ask the community about anything listed here.