Nursing home
Provo Rehabilitation and Nursing
1001 North 500 West, Provo, UT 84604 · Map
For profit - Corporation · Part of The Ensign Group (329 facilities) · 220 certified beds
Provo Rehabilitation and Nursing is a Medicare-certified nursing home in Provo, Utah. CMS rates it 3 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 4.01 hours per resident per day, below the Utah average of 4.06. Its most recent inspection on Oct 21, 2024 cited 8 deficiencies. Note: it carries a CMS abuse icon.
- CMS abuse iconThis facility has an active abuse icon on its CMS record.
- 1 fine totaling $55,146In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Provo Rehabilitation and Nursing compares
This facility vs. the Utah and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Utah avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.01 | 4.06 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 1.01 | 1.19 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.23 | 2.37 | 2.34 | below avg |
| Nursing staff turnover | 53.8% | 51.7% | 46.4% | above avg |
| Deficiencies cited, last inspection | 8.0 | 9.1 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the March 16, 2026 inspection was corrected by April 3, 2026
Penalties in CMS records: 1 fine totaling $55,146, 1 total penalty.
What inspectors found at Provo Rehabilitation and Nursing
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Immediate jeopardy
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Mar 16, 2026 · Full report (PDF) - Actual harm
Keep all essential equipment working safely.
Environmental Deficiencies · Mar 16, 2026 · Full report (PDF) - Actual harm
Have a plan that describes the process for conducting QAPI and QAA activities.
Administration Deficiencies · Mar 16, 2026 · Full report (PDF) - Actual harm
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Administration Deficiencies · Mar 16, 2026 · Full report (PDF) - Actual harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Mar 16, 2026 · Full report (PDF)
Show all 12 deficiencies
- Actual harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 16, 2026 · Full report (PDF) - Actual harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 16, 2026 · Full report (PDF) - Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 16, 2026 · Full report (PDF) - Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Oct 21, 2024 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Oct 21, 2024 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Oct 21, 2024 · Full report (PDF) - Potential for harm
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Oct 21, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1001 North 500 West
Provo, UT 84604 - CMS certification #
- 465119
- Ownership
- For profit - Corporation
- Certified beds
- 220
- Avg residents/day
- 137.4
- Provider type
- Medicare and Medicaid
- First certified
- 1988-11-07
- Chain
- The Ensign Group (329 facilities)
- Setting
- Urban
Part of The Ensign Group
The Ensign Group operates 329 nursing facilities across the United States. View all The Ensign Group facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Provo Rehabilitation and Nursing using Google Maps.
Other public records
- Website says A memory care unit, nurse 24 hours a day
Full public records, with dates and sources
Care and services
From the community’s website
What Provo Rehabilitation and Nursing says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Has a separate memory care unit, wing or neighborhood.
Provo Rehab & Nursing also has a Memory Care Unit that helps maintain the feeling of home, with just the right level of care and support.
(page, checked Oct 15, 2026) - Nurse on site: 24 hours a day.
Our Nursing staff provides 24-hour round the clock care for our residents under the direction of our in-house physicians.
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Intermountain Health Utah Valley Hospital, Provo. 0.1 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Aspen Ridge of Utah Valley, Orem. 1.1 miles away, straight line.
- Nearest home health agency office
- Loving Hands Home Health, Orem. 3.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Pharmacy. 2.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 84604 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Timpanogos Dialysis, Provo, 0.1 miles away, straight line (CMS rating 2 of 5 stars)
Davita Utah Valley Dialysis Center, Provo, 0.1 miles away, straight line (CMS rating 4 of 5 stars)
462504 Srs-Provo, LLC, Provo, 0.9 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 34 Medicare hospices tell CMS they serve ZIP code 84604.
Valeo Hospice Orem, office in Orem, 2.5 miles away, straight line
Utah Hospice, office in Orem, 4.0 miles away, straight line (CMS family survey rating 2 of 5 stars)
Health Watch Hospice Of Utah Inc, office in Orem, 4.6 miles away, straight line - Nearest geriatric medicine practice
- Ihc Health Services Inc, Riverton. 25.1 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding very low, tornado very low, heat wave relatively low, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Provo Rehabilitation and Nursing a good nursing home?
CMS gives Provo Rehabilitation and Nursing an overall rating of 3 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Provo Rehabilitation and Nursing staffed?
Provo Rehabilitation and Nursing reports 4.01 total nurse hours per resident per day, compared with the Utah average of 4.06.
Has Provo Rehabilitation and Nursing had inspection problems?
Its most recent CMS inspection cited 8 deficiencies.
How many beds does Provo Rehabilitation and Nursing have?
Provo Rehabilitation and Nursing is certified for 220 beds.