Nursing home
Monument Healthcare Millcreek
1201 East 4500 South, Salt Lake City, UT 84117 · Map
For profit - Limited Liability company · Part of Monument Health Group (14 facilities) · 120 certified beds
Monument Healthcare Millcreek is a Medicare-certified nursing home in Salt Lake City, Utah. CMS rates it 4 out of 5 stars overall (2/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.79 hours per resident per day, below the Utah average of 4.06. Its most recent inspection on Nov 20, 2025 cited 10 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Monument Healthcare Millcreek compares
This facility vs. the Utah and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Utah avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.79 | 4.06 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 1.21 | 1.19 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.03 | 2.37 | 2.34 | below avg |
| Nursing staff turnover | —% | 51.7% | 46.4% | — |
| Deficiencies cited, last inspection | 10.0 | 9.1 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the January 21, 2026 inspection was corrected by February 16, 2026
What inspectors found at Monument Healthcare Millcreek
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Jan 21, 2026 · Full report (PDF) - Potential for harm
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies · Jan 21, 2026 · Full report (PDF) - Potential for harm
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Nov 20, 2025 · Full report (PDF) - Potential for harm
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Nov 20, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Nov 20, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Keep signed and dated reports of x-rays and other diagnostic services in the residents record.
Administration Deficiencies · Nov 20, 2025 · Full report (PDF) - Potential for harm
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Administration Deficiencies · Nov 20, 2025 · Full report (PDF) - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Nov 20, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Nov 20, 2025 · Full report (PDF) - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Nov 20, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Nov 2, 2023 - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Nov 2, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1201 East 4500 South
Salt Lake City, UT 84117 - CMS certification #
- 465139
- Ownership
- For profit - Limited Liability company
- Certified beds
- 120
- Avg residents/day
- 80.5
- Provider type
- Medicare and Medicaid
- First certified
- 1994-06-15
- Chain
- Monument Health Group (14 facilities)
- Setting
- Urban
Part of Monument Health Group
Monument Health Group operates 14 nursing facilities across the United States. View all Monument Health Group facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Monument Healthcare Millcreek using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- St Mark'S Hospital, Salt Lake City. 0.9 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Highland Care Center, Holladay. 1.1 miles away, straight line.
- Nearest home health agency office
- Solstice Home Health, LLC, Salt Lake City. 0.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 84117 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- 463501 Intermountain Medical Center Dialysis Services, Murray, 1.9 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
462530 Fresenius Kidney Care Wasatch, Salt Lake City, 1.9 miles away, straight line (CMS rating 4 of 5 stars)
463502 Utah Dialysis Lab, Murray, 2.4 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars) - Hospice
- 38 Medicare hospices tell CMS they serve ZIP code 84117.
Solstice Hospice And Palliative Care, LLC, office in Salt Lake City, 0.9 miles away, straight line
Quality Solace Services Hospice, office in Holladay, 1.0 mile away, straight line
Symbii Hospice South, office in Murray, 1.2 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Charles Fehlauer, MD, Salt Lake City. 0.5 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding relatively low, wildfire very low, tornado very low, heat wave relatively low, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
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Frequently asked questions
Is Monument Healthcare Millcreek a good nursing home?
CMS gives Monument Healthcare Millcreek an overall rating of 4 out of 5 stars, including 2/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Monument Healthcare Millcreek staffed?
Monument Healthcare Millcreek reports 3.79 total nurse hours per resident per day, compared with the Utah average of 4.06.
Has Monument Healthcare Millcreek had inspection problems?
Its most recent CMS inspection cited 10 deficiencies.
How many beds does Monument Healthcare Millcreek have?
Monument Healthcare Millcreek is certified for 120 beds.