Assisted Living and Memory Care
The Valencia at Cottonwood Heights
7235 South Union Park Avenue, Cottonwood Heights, UT 84047 · Map
Licensed for 126 residents
The Valencia at Cottonwood Heights is a state-licensed assisted living, memory care community in Cottonwood Heights, Utah. It is licensed for 126 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last inspection: Mar 25, 2026. See the record
License
Active, 126 residents
Assisted Living Facility - Type II F23-106509, licensed since Aug 31, 2001.
State inspection record2 citations, 2 substantiated complaints
- Last inspection
- March 25, 2026
- Inspections shown
- 8
- Citations from inspections
- 2
- Substantiated complaint allegations
- 2
- Civil money penalties assessed
- $450
- No citations at the last inspection (March 2026)
- Every citation from the June 30, 2025 inspection was corrected by August 7, 2025
- License active since 2001
Substantiated complaint allegations, most recent first
- June 30, 2025, Complaint, Investigation Inspection: 16 hours of documented training R432-270-9(8)(a)-(c); citation; Low noncompliance level
Complaint date(s): 03/10/2025.
The Licensee was out of compliance with R432-270-9(8) by not providing each direct-care employee with 16 hours of documented one-on-one job training with a direct-care employee, with at least three months of experience and who had completed orientation, or with the supervising nurse at the facility. During the inspection 1 employee did not have 16 hours of documented one-on-one job training in file. <br/><br/>This was previously cited on July 22, 2024 inspection. Correction verified August 7, 2025. - January 9, 2024, Complaint, Investigation Inspection: Written incident and injury reports R432-270-21(6); citation; Moderate noncompliance level
Complaint date(s): 01/03/2024.
The provider was out of compliance with this rule by not ensuring written incident and injury reports were maintained to document resident injuries, elopement, fights, suspected abuse, and other situations or circumstances that affected the health, safety, or well-being of residents. During the inspection, several incident reports for multiple residents were requested and were not provided.
Civil money penalty assessed: $150. Correction verified February 21, 2024.
Citations from inspections, most recent first
- September 11, 2024, Follow-Up Inspection: Resident unable to self administer medications R432-270-19(7)(a)-(f); citation; Low noncompliance level
The provider was out of compliance with this rule by not ensuring that medications were administered according to the prescribed order. During the inspection, 3 residents did not receive their medications as prescribed. This non-compliance was previously cited on 4/22/2024 and 7/22/2024.
Civil money penalty assessed: $100. Correction verified October 8, 2024. - March 21, 2024, Complaint, Investigation Inspection: Administrator Duties R432-270-8(1)(a)-(p); citation; High noncompliance level
The provider was out of compliance with this rule by not ensuring an investigation was completed when there was a reason to believe that a resident had been subjected to abuse, neglect, or exploitation and by not reporting suspected abuse, neglect, or exploitation in accordance with Section 62A-3-305. During the inspection, incident reports and abuse investigation for the last 60 days were reviewed. One abuse investigation report of potential staff to resident abuse was not observed to have documentation that the provider reported the suspected abuse to Adult Protective Services (APS). Another incident report revealed that resident experienced potential emotional abuse by her family member after she had a fall and complained of pain and the facility did not conduct an investigation or report it to APS.
Civil money penalty assessed: $200. Correction verified April 22, 2024.
Read the full record on the state’s site →
What these terms mean
DLBC: “Depending on both the seriousness and the likelihood of harm to a client (extreme, high, moderate, or low), each rule noncompliance is categorized as a Warning or Citation. Although providers are given the opportunity to correct any rule noncompliance, repeated warnings may become citations and repeated citations may result in civil money penalties (CMP) and other corrective actions.”
DLBC: “Conditional means that the provider is at risk of losing their license because compliance with licensing rules has not been maintained. During a conditional period the provider receives additional monitoring inspections and is financially charged for each visit.”
DLBC: “Only substantiated complaint allegations and citations from other inspections are displayed. Warnings are not displayed.” This community is licensed for 126 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Utah Department of Health and Human Services, Division of Licensing and Background Checks, data as of October 15, 2026, showing the past three years (health facility records start October 2023). Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Assisted Living Facility - Type II
- License number
- F23-106509
- License status
- Active
- Licensed since
- 2001-08-31
- Licensed capacity
- 126
- County
- Salt Lake County
- Administrator
- Jenn Wilburn
Source: Utah state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the Utah licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Utah, and other programs
How Medicaid pays for care in Utah
- New Choices Waiver. Yes, for some people. Utah Medicaid's New Choices Waiver can pay for support services for people who meet nursing facility level of care. To apply, you must already be living long term in a nursing facility, a licensed assisted living facility, or certain other licensed facilities, and there is a minimum length of stay. Assisted living facilities can be providers of the waiver's residential services. (state page)
Ask the community whether it accepts Medicaid.
Staff pay and workplace safety1 OSHA inspection, no violations cited
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Sep 3, 2026: complaint inspection, partial (safety). Case open. No violations cited. OSHA record. OSHA recorded the employer as Valencia at Cottonwood Heights.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in June 2025. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
What we checked7 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Utah Department of Health and Human Services, Division of Licensing and Background Checks inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does The Valencia at Cottonwood Heights provide?
The Valencia at Cottonwood Heights is licensed by the state of Utah for assisted living, memory care in Cottonwood Heights, Utah. Its licensed capacity is 126 residents.
Does Lilisity rate The Valencia at Cottonwood Heights?
No. We publish state licensing details for The Valencia at Cottonwood Heights but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does The Valencia at Cottonwood Heights cost?
Assisted Living in Utah typically starts at $3,700 to $4,400 a month. Based on 23 communities that publish prices. These are area figures, not this community's price. The Valencia at Cottonwood Heights does not publish its prices.
How do I contact The Valencia at Cottonwood Heights?
Visit The Valencia at Cottonwood Heights at 7235 South Union Park Avenue, Cottonwood Heights, UT 84047.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid